What Customers Want

Presenters names in Gill sans semi bold 18pt Date Gill sans regular 18ptGary Fry, CEO February 2017

What Customers Want

IMIInkjet Printing Conference

February 1-3, 2017

Copyright © Global Graphics Software Limited 2017

Presenters names in Gill sans semi bold 18pt Date Gill sans regular 18pt


I never realized how much software could improve our press!

You took our press from a piece of metal we could not ship to press that we could!

I thought we’d never get the darned press out the door until we started to look at the problem in a

different way!

We really got stuck on our output quality issues until

you came along and showed us how to make

our press shine!


Software can:


• Take a press that you can’t ship to one that beats the competition

• Facilitate a successful and timely product launch of a press that everyone wants

• Resolve critical issues on a press that is already shipping but has late in the game issues found in the field by frustrated customers

• Vendors can’t rely on their customers to know what they need


Can you hear me at the back?


• Every bit of your press system is vital

• No ink? ….No press!

• No paper transport? ….No press!

• No software?....No press!

• No press?....No revenue!


The current knowledge gap


• If you’re not from a digital printing background but are starting to switch to digital you can be out of your comfort zone

• Offset, flexo, gravure and screening vendors adding a digital press may not have any experience in prepress because they don’t need to:

• Can you honestly ask the right questions so you can anticipate what will be needed in a few years time, not just today?


Consider this…..


How do you improve quality with high-speed inkjet variables?

How do you keep your bill of materials under control?

What do you do when your digital output is different to your analogue?

How do you get brand colors to match?

How?......With Software!


Closing the knowledge gap


Solving some problems with software can be much quicker and more cost-effective than solving them with hardware

Software can help you deliver more of what your customers need to be competitive in an ever changing world

Software is the sleeping giant that can awaken the full potential of your press


Go with the growth!


The growing digital printing market is a great opportunity for everyone.

It can be out of your comfort zone. If you tackle the challenges the opportunity is huge


Why Global Graphics?


• Have redefined the company to sharpen focus on inkjet

• Harlequin used in high-volume inkjet since 2009 e.g. HP T series presses +


Global Graphics inkjet customers


Plus many others still under NDA


Where does the software fit in?


The Digital Front End (DFE) is the brain of a digital production press.

The majority of the processing required to prepare a job for the print engine itself is carried out within it.


The secret is to design your software with your press


• Think about hardware and software in parallel

• Every Digital Front End is as unique as your press and should be tuned to it

Challenges we’ve helped customers solve



Inferior quality on “challenging” media


Problem: Mottling or streaking because of high-speed inkjet drop placement

Solution: Compensate for it in the DFE by using software to diagnose and apply the appropriate screening tools to vary the amount of ink delivered from the inkjet heads in any one location


Output is too slow


Problem: keeping up press speed versus cost

Solution: Ramp up the RIP software in the DFE so it outpaces the press.


Brand colors don’t match


Problem: How do you match brand colorsaccurately when you don’t have spot colors?

Solutions: Maximise the gamut with the proper profile for the press, inks and media using software

Make sure your DFE supports extended gamut ink sets

Provide a way of accurately emulating brand colors into your process inks


Matching analogue output


Problem: It’s not all digital

Solution: Use software to manage the output on each device (i.e. device link profile, correct screening, managed output, etc.)


Summary


I never realized how much software could

improve our press until you guys came along!

You took our press from a piece of metal we could not ship to press that we could!

I thought we’d never get the darned press out the door until

we started to look at the problem in a different way!

We really got stuck on our output quality issues until you guys came along and showed us how to make

our press shine!

• Software makes a significant difference

• Design your software in parallel with your hardware

• Global Graphics has practical experience of real-world problem solving

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