Webinar app development & maintenance

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30 MINUTEN Welcome! How to build your Mobile App Competence Center? Webinar Series.. #4 Development & Maintenance Derk Tegeler, Security Officer Peter Broekroelofs, CTO

Agenda

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•  A Mobile Maturity Model for Your App Center •  #4 Development and Maintenance

•  Development Methodology •  Architecture •  Development Tooling •  Change management, Risk, Dependency, Vulnerability •  Sourcing and Knowledge management •  Maintenance and upgrades

App development trends

Advanced app solutions | 3

Architecture •  Apps of Engagement vs Systems of Records, User Experience

Methodology •  Realtime DevOps •  Secure Development Lifecycle

Development Tooling •  Web - hybrid - native app development paradigms •  Test automation / continuous integration / continuous builds

Companies struggle in transition to strategic mobility

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Opportunistic Strategic Mobile-First

The majority of companies A small minority of companies Very few, if any, companies

A reactive IT department

Mobility Center of Excellence: C-level attention, self-empowered lines of business, a responsive IT department

Low

Organization-wide strategic focus

Medium High

Most of the time customers only. Some-times siloed employee classes, typically field and sales forces and applications addressing basic informational interactions

Limited extendibility of architecture

Addresses large subsets of both dedicatedly and occasional mobile workers and more sophisticated offerings to customers. Transactional driven

Affects all mobile workers and internal activities and sophisticated customer engagement

Common architecture for mobility

Common architecture for mobility and integrated into most IT business processes

Siloed point solutions

Sophisticated administration and management tools; voice, data and integrated communications services

Integrated platform capabilities and ubiquitous connectivity

Few formal policies with decisions heavily user-influenced

Policy-driven approach for management, security and compliance

Policy-driven and 'factory' approach to mobile innovation, re-casting business workflows

Proportion of companies

Mobile strategy center of gravity

Level of business model innovation

Users

Architecture

Technologies

Policies

The Opportunistic Market in Transition

Experimentation is giving way to a more thoughtful approach to mobility. Organizations are taking a step back and rethinking how best to maximize the value of mobility. 3

1 "The early days of mobile adoption were characterized by experimentation and unfettered departmental demand for mobile apps. These apps, funded by the business, tend to be natively developed, and are built quickly and cheaply and often without coordination with the rest of the organization or a view to long-term sustainment and value maximization.

2 Such experimentation and piloting are necessary for organizations to test and learn about mobility, with the lessons learned that enterprise mobility can show significant business value, and that not embracing enterprise mobility will put the organization at a competitive disadvantage.

Source: Gartner, 2013

Mobile Maturity Model Explained

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Disclaimer

How to grow your mobile mobility?

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1.  What is your Mobile Strategy Maturity goal? 2.  How are you performing currently? 3.  What are the gaps? 4.  Define gaps that matter most 5.  Prioritize and close the gaps

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Opportunistic Strategic Mobile-First

The majority of companies A small minority of companies Very few, if any, companies

A reactive IT department

Mobility Center of Excellence: C-level attention, self-empowered lines of business, a responsive IT department

Low

Organization-wide strategic focus

Medium High

Siloed employee classes, typically field and sales forces and applications addressing basic customer interactions

Limited extendibility of architecture

Addresses large subsets of both dedicatedly and occasional mobile workers and more sophisticated offerings to customers

Affects all mobile workers and internal activities and sophisticated customer engagement

Common architecture for mobility

Common architecture for mobility and integrated into most IT business processes

Siloed point solutions

Sophisticated administration and management tools; voice, data and integrated communications services

Integrated platform capabilities and ubiquitous connectivity

Few formal policies with decisions heavily user-influenced

Policy-driven approach for management, security and compliance

Policy-driven and 'factory' approach to mobile innovation, re-casting business workflows

Proportion of companies

Mobile strategy center of gravity

Level of business model innovation

Users

Architecture

Technologies

Policies

What is your mobile maturity goal?

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1.  Strategy and Organization 2.  Initiation and Design 3.  Security and Management 4.  Development and Maintenance 5.  Test and Distribution 6.  Backend and Integration

Mobile Maturity Model - Assessment Axes

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Mobile Maturity Model - Level determination

OPPORTUNISTIC

Developing

Aware

STRATEGIC

Optimising

Practicing

MOBILE FIRST

Leading

Opportunistic Strategic Mobile First

Strategy & Organisation

Practice observed 1 ✔ x


Initiation & Design


Practice observed 2 ✔

Development & Maintenance

Practice observed 1 x

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Mobile Maturity Model - Gap Identification

Chapter 4:

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Development and Maintenance

App development trends


Architecture •  Apps of Engagement vs Systems of Records, User Experience

Methodology •  Realtime DevOps

Development Tooling •  Web - hybrid - native app development paradigms •  Test automation / continuous integration / continuous builds

Mobile apps - The face of systems of engagement

User-Centric Enterprise Apps | 14


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Architecture (so0ware)

Opportunis7c Strategic Mobile First

Func3onal Architecture

Separa3on of data model, business logic and presenta3on layer

Modular component architecture

Prac3ces Observed

1) Design pa?erns 2) Best prac7ces 3) Coding standards

Development methodology - Realtime DevOps


Source: Deloitte


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Development methodology

Opportunistic Strategic Mobile First

Little or no formal development discipline, waterfall

Some agile dev processes Agile is a way of thinking and is integrated with real-time devops and in the company, including non dev aspects

Practices Observed

1) Development practice 2) Project control 3) Quality system

Development tooling - Frameworks/Platforms

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User experience

Cross-platform efficiency

HYBRID

CORDOVA APP CONTAINER

DEVICE API

NATIVE

NATIVE APP CONTAINER

DEVICE API

M2ACTIVE APP CONTAINER

DEVICE API

WEB

DEVICE API

Objective-C, Java, C#

HTML5 / JS

NATIVE PLUGINS

LUA + M2A API

HTML5 /JS

NATIVE PLUGINS

NEAR NATIVE

WEB BROWSER

HTML5/JS


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Development tooling


Developers use readily available tools for na3ve development or web app development

Client has made a Mobile Applica3on Development PlaGorm (MADP) selec3on

Integrated MADP in an App Competence Center

Prac3ces Observed

1) Toolchains 2) IDE 3) Con7nuous integra7on

Maintenance



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Maintenance/upgrades


Reac3ve

Proac3ve Proac3ve

Prac3ces Observed

1) Release management 2) Work flow 3) Organisa7on

Are you interested in a Mobile Strategy Maturity Assessment?

[email protected]

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Next Webinar May 15th

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#5. Testing and Distribution

Software

Webinar app development & maintenance