Jon HaugenApp Cloud Lead, Norway

Johan ÖstmanPrinciple Solution Architect

Experience a New Way to Build AppsApp Cloud

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CUSTOMER SUCCESS PLATFORM

App Development

App Cloud

Business IntelligenceAnalytics Cloud

Salesforce Automation

Sales Cloud

1:1 Customer Journeys Marketing Cloud

Online CommunitiesCommunity Cloud

Service OperationsService Cloud

CUSTOMER SUCCESS PLATFORM

Internet of ThingsIoT Cloud

The World is More Connected than Ever

increase in daily digital interactions

5xinternet users

2.8B

mobile users

5.2B

21%internet traffic up

69%mobile traffic up

connected things

75B+

Companies Need to Deliver Connected Experiences

Single View of Customer Engaging User

Experience

Connected Things

The Connected Experience is Still Broken

Employee Experience

App Experience

Product Experience

Siloed Experiences Your Customer

A Modern App Has Complex RequirementsIdentityPreferences

Customer Profile

ProductivityDashboards & Analytics

Business Processes

ElasticityContextual

Scale

TrustPayments

Private Data

Real-time ConnectionsSensors

Streams of data

EngagementMarketing Campaigns

Social

IT Needs a New Way to Deliver Apps

Productivity Apps Engagement Apps Connected Apps

ElasticModel-Driven Streaming

Across technology, development and management

FORCE

HEROKU ENTERPRISE

Model-driven development platform

Polyglot platform for elastic scale

APPEXCHANGE#1 Enterprise App Marketplace

LIGHTNING

THUNDERStream & event-based primitives

Visual development platform

TRAILHEADFun, easy, interactive way to

learn App Cloud

Introducing: Salesforce App CloudExperience a new way to build apps

Experience a New Way to Build Apps

ElasticModel-Driven Streaming

Engagement Apps

Connected Apps

Automate Business Processes, Faster

Productivity Apps

Build Model-Driven Productivity Apps FastForce and Lightning

Deliver the Modern Dev ExperienceContainers, microservices, & modern languages

Connect to Any Back Office Data Deliver apps for customers, partners & employees

Clicks or Code Build fast, collaboratively with clicks and code

Experience a New Way to Build Apps

ElasticModel-Driven Streaming

Productivity Apps

Engagement AppsDeliver Scalable Consumer Experiences

Connected Apps

Deliver Engaging Apps with HerokuFlexibility and Scale are Key To Success

Personalized Consumer ExperiencesCustom and flexible user design

Build in Any Modern LanguageModern languages and ecosystem of 150+ add-ons

Connected to SalesforceSync customer apps with business processes

Heroku Enterprise: Advanced Controls for IT

NEW NEW NEW

Global Deployment Options

Easily deploy your app to the geography of your choice

Selectable Regions

Single Sign-On

Access Heroku Enterprise with one login, shared across App Cloud

Integrated IdentityPrivate Spaces

Configurable Networks

Run apps inside trusted, private network boundaries

Virginia

Oregon

Tokyo

California

Frankfurt

Ireland

Singapore

Sydney

Experience a New Way to Build Apps

ElasticModel-Driven Streaming

Turn Events into Connected Experiences

Productivity Apps

Engagement Apps Connected Apps

How do you turn billions of events into a connected experience?

Capture Massive Data Streams in

Real TimeCustomer data from

sensors, devices, websites and apps

Create 1:1 Engagement

Engage customers through Salesforce apps

Execute Actions with Intelligence

Filter streams and use insights to take smarter

actions

Introducing the IoT CloudPowered by Thunder

NEW

Salesforce App CloudExperience a new way to build apps

AppExchange Trailhead

Shared Identity & Data Model Integration Shield

FORCE HEROKU ENTERPRISE THUNDERLIGHTNING

Trusted and Connected PlatformRun all your apps on a trusted platform

Speed and AgilityEvery employee can build fast with clicks or code

Complete Enterprise EcosystemBest place to learn, build, buy, and sell apps

Choose the Right Approach for Each AppFrom task-oriented to high-compute apps approach must vary based on the use case

Productivity Engagement ConnectedAppsApps Apps

FORCE HEROKUHEROKU CONNECTLIGHTNING THUNDERLIGHTNING

CONNECT

Blaze Your App Cloud Trail with Trailhead

Interactive challenges and learning paths

Badges, gamification, and reporting

100% free and open to anyone

trailhead.salesforce.com

thank y u