Thingsyou’llLOVE about

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1 Solves tickets on its ownWith myintellidesk’s IT Self-Service, you get to improve your SLA, and save time and money through its capability to resolve service requests such as password resets and software requests - automatically and unmanned.

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Solves Tickets on its OwnUser-friendly PortalITIL-based WorkflowsEasy ConfigurationMobile ConvenienceNews and ArticlesIntuitive Knowledge BaseSingle Pane of GlassDashboards and ReportsEnterprise-grade, yet Priced for SMEs

myintellidesk is an intelligent help desk cloud service that can solve tickets on its own, and here are the 10 things you’ll LOVE about it!

myintellidesk is created to help IT organizations deliver IT services faster and more efficiently.

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User-friendly Portal

ITIL-based Workflows

Easy Configuration

myintellidesk’s user portal makes filing, tracking and approving issues and requests really easy and downright simple.

myintellidesk’s features 5 service desks, all of which are developed after ITIL-based workflows:

myintellidesk comes with the “Configurator”, a customized Kaseya module by Network Manager, that can easily customize service desk Pools, Cat-egories, and SLAs, as well as your portal’s logo, themes and articles.

IncidentRequest Fulfilment Problem Change Knowledge Base

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5 Mobile Convenience

News and Articles

Intuitive Knowledge Base

myintellidesk’s user portal has a News and Articles feature which keeps your employees updated about any announcement, schedule, or event of the company.

myintellidesk’s offers an intuitive knowledge base that displays possible solutions to users concerns as they file their tickets.

myintellidesk offers a convenient and hassle-free mobile facility to accept resolutions, and approve requests (for managers).

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Single Pane of Glass

Dashboards and Reports

Money Back Guarantee

myintellidesk utilizes the Kaseya Automation Desk for the processing, management, and resolution of requests.

myintellidesk offers systematic and carefullydesigned dashboards and reports to proactivelymonitor and manage SLAs and performance.

We’re confident that you will love myintellidesk. However, in case you are not happy with the service, we will refund* the amount equivalent to your unused months - no questions asked.

myintellidesk, through its seamless integration with Kaseya, can offer your engineers an efficient single pane of glass management. It can provide visibility and access to inventory*, system logs*, the world’s fastest remote control*, and automation to solve IT requests fast and easy.

*requires Kaseya agents which are sold separately

*Please see service agreement. Applicable only to those who availed of the annual subscription.

4F 818 Building, 818 A. Arnaiz Ave., Makati City 1223 Philippines+632.856.7048 | info@nmiph.com www.nmiph.com

10 Enterprise-grade, yet Priced for SMEs

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myintellidesk offers cloud-based packages - Essential and Advance - at unbelievably low introductory rates.*

**Get as much as 2 MONTHS FREE when you pay for 1 year i.e. pay PhP100,000 instead of PhP120,000 for a year’s subscription of Essential.

*Introductory offer valid until 31 January 2016.

4F 818 Building, 818 A. Arnaiz Ave., Makati City 1223 Philippines

+632.856.7048 | info@nmiph.com www.nmiph.com