1.making some sense of it all (a simple timeline about complex problems)

2. @chrisvmcd 2 Chris McDermott @chrisvmcd Coach/Developer/Conference Organiser www.leanagilescotland.com @LeanAgileScot 3. @chrisvmcd what am I going to talk about sense making we face two problems timeline back in the day ski resorts and a drinking weekend agile adoption, the two day master and waterfall sandwiches how do we do it they way we want to do it broaden our horizons none of this is new food for thought 3 4. @chrisvmcd cynefin 4 K-in-evin habitat or place more properly understood as the place of our multiple belongings; the sense that we all, individually and collectively, have many roots: cultural, religious, geographic, tribal etc. We can never be fully aware of the nature of those belongings, but they profoundly influence what we are" http://c2.com/cgi/wiki?CynefinCentre 5. @chrisvmcd 5 6. @chrisvmcd Simple5 7. @chrisvmcd Simple Complicated 5 8. @chrisvmcd Simple ComplicatedComplex 5 9. @chrisvmcd Simple ComplicatedComplex Chaotic 5 10. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder 5 11. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice 5 12. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice 5 13. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice probe - sense - respond Unknownable relationship between cause and effect can only be perceived in retrospect Emergent Practice 5 14. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice probe - sense - respond Unknownable relationship between cause and effect can only be perceived in retrospect Emergent Practice no relationship between cause and effect at systems level act - sense - respond Novel Practice 5 15. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice probe - sense - respond Unknownable relationship between cause and effect can only be perceived in retrospect Emergent Practice no relationship between cause and effect at systems level act - sense - respond Novel Practice 5 16. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice probe - sense - respond Unknownable relationship between cause and effect can only be perceived in retrospect Emergent Practice no relationship between cause and effect at systems level act - sense - respond Novel Practice 5 17. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice probe - sense - respond Unknownable relationship between cause and effect can only be perceived in retrospect Emergent Practice no relationship between cause and effect at systems level act - sense - respond Novel Practice 5 18. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder relationship between cause and effect is obvious to all Known sense - categorise - respond Best Practice Knownable relationship between cause and effect requires analysis/ investigation and experts sense - analyse - respond Good Practice probe - sense - respond Unknownable relationship between cause and effect can only be perceived in retrospect Emergent Practice no relationship between cause and effect at systems level act - sense - respond Novel Practice 5 19. @chrisvmcd we have two problems; what to do and how to do it 6 It is not enough to do your best; you must know what to do, and then do your best. - W. Edwards Deming 20. @chrisvmcd back in the day 7 21. @chrisvmcd predictability over adaptability 8 people would rather be wrong than uncertain - Chris Matts 22. @chrisvmcd resource efficiency over flow efficiency 9 economy is in flow, not scale - John Seddon 23. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder what & how 10 the world seen through a waterfall 24. @chrisvmcd 11 25. @chrisvmcd 12 26. @chrisvmcd 13 27. @chrisvmcd 14 core ideas 28. @chrisvmcd 14 make progress with imperfect information core ideas 29. @chrisvmcd 14 make progress with imperfect information treat WIP as if it were a liability rather than an asset core ideas 30. @chrisvmcd 14 develop an evolutionary capability by implementing feedback loops make progress with imperfect information treat WIP as if it were a liability rather than an asset core ideas 31. @chrisvmcd 14 develop an evolutionary capability by implementing feedback loops make progress with imperfect information treat WIP as if it were a liability rather than an asset core ideas foster a craftsmanship ethic and a focus on quality and pride of workmanship 32. @chrisvmcd 14 develop an evolutionary capability by implementing feedback loops make progress with imperfect information encourage a high trust culture treat WIP as if it were a liability rather than an asset core ideas foster a craftsmanship ethic and a focus on quality and pride of workmanship 33. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder what 15 an agile perspective 34. @chrisvmcd 16 35. @chrisvmcd 16 36. @chrisvmcd 16 37. @chrisvmcd 17 38. @chrisvmcd 18 39. @chrisvmcd 19 40. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder how 20 its just stand up meetings and sticky notes 41. @chrisvmcd 21 42. @chrisvmcd Capability Time current desired 1 2 3 4 5 22 43. @chrisvmcd organisational threshold Capability Time current desired 1 2 3 4 5 22 44. @chrisvmcd Capability Time current desired 23 45. @chrisvmcd 24 46. @chrisvmcd Functional Hierarchy 25 decisionmakingblamecontrol 47. @chrisvmcd Functional Hierarchy 25 decisionmakingblamecontrol 48. @chrisvmcd Functional Hierarchy 25 decisionmakingblamecontrol 49. @chrisvmcd 26 50. @chrisvmcd 26 51. @chrisvmcd 26 52. @chrisvmcd 26 53. @chrisvmcd 26 54. @chrisvmcd 26 55. @chrisvmcd 26 56. @chrisvmcd 26 57. @chrisvmcd 26 58. @chrisvmcd 26 59. @chrisvmcd 26 60. @chrisvmcd 26 61. @chrisvmcd 26 62. @chrisvmcd 26 63. @chrisvmcd 26 64. @chrisvmcd 26 65. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder how 27 the challenge of change 66. @chrisvmcd 28 67. @chrisvmcd Simple ComplicatedComplex Chaotic Disorder what 29 68. @chrisvmcd 30 look outside, these arent new ideas 69. @chrisvmcd food for thought not all problems are created equal embrace uncertainty in what we do recognise the complexity in how we do it look at the whole system learn from others 31 70. @chrisvmcd thank you 32