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Go big or go
MICHAEL KUHL • SR. MGR. IT OPS • HOMEAWAY • @MEKUHL
HomeAway
© 1997 Columbia Pictures
Spring
© 1997 Columbia Pictures
Summ
er
The four stages of admin Y e a h , I ’ d a d m i n t h a t .
I a m s o a d m i n i n g t h i s .
L e t ’ s n o t o v e r d o i t !
I t g e t s b e t t e r .
Yeah, I’d admin that.
All right, I'm in. 'Cause there's some next level sh!t going on and I'm OK with that.
© 1997 Columbia Pictures
We’ve got admins now!
bit.ly/lucychocolate
We went big on JIRA
0!
20000!
40000!
60000!
80000!
100000!
120000!
140000!
160000!
180000!
200000!
2011! 2012! 2013! 2014! 2015!
Issues!
Issues!
We got admins!
We went big on Confluence
0!
100000!
200000!
300000!
400000!
500000!
600000!
2009! 2010! 2011! 2012! 2013! 2014! 2015!
Pages!
Pages!
We got admins!
Getting your arms around things.
§ Consolidate Ownership
§ Process Lite § Socialize
Learn Atlassian’s fit
§ Licenses, Budget, Growth
§ Usage patterns
§ Team and Mgmt Perception
Make a plan
Tell Your Boss
I’m so adminning this.
Admins Serve
Servant Teammate Leader
your teammates your apps you
Take Care
Mentoring, but not meddling
But, get ready…..
Let’s not overdo it!
You know you’ve reached it…
© 1997 Columbia Pictures
Marketing does JIRA Lobbyist do Confluence
Atlassian Marketplace
Risk, reward, responsibiity Evaluating function, adoption
I can stop adding plugins anytime
Stop counting. There’s 42.
Standards and Practices Graveyard of bright ideas
Shaking Snow Globes
It gets better.
Confluence Chills
0!
100000!
200000!
300000!
400000!
500000!
600000!
2009! 2010! 2011! 2012! 2013! 2014! 2015!
Pages!
Pages!
Peak JIRA
It gets evolved
DB Team on JIRA!• Mktg Ops Customer!
DB Team on JIRA!• Mktg Ops on JIRA!
DB Team on JIRA!• Mktg Ops JIRA v2!• Mktg Creative on JIRA v1!
It gets deeper
HomeAway Monitoring Operations Center
It gets bigger
tororo reaction / Shutterstock.com
Moved 600+ Developers
CSR, Dev, Facilities, Finance, Help Desk, Hosting, PMO, Product Mgmt, Sales Ops, Training…
It gets done