33
Jonathan Pearson Original Software Delivering your Oracle EBS R12 Upgrade with 100% Confidence Delivering Quality Through Innovation

Delivering your Oracle EBS R12 Upgrade with 100% Confidence

Embed Size (px)

DESCRIPTION

Upgrades to the Oracle E-Business Suite (EBS) are a regular and painful occurrence. The impact of these upgrades varies between the patch releases, which can normally be absorbed by the existing IT and user teams, to the totally disruptive major releases such as release 12, which have a major impact across the business. For most organisations these upgrades have too frequent and too great an impact on the business. Business analysts and end users must be reassigned for extended periods from their valuable and regular roles to plan, test and implement these upgrades. View this presentation from our Webinar session where Jonathan Pearson, Solution Consultant, explores the difference between success and failure during your Oracle upgrade. You can also learn more about these “Top 5 Benefits of Original Software’s Oracle EBS Accelerator Pack”: 1. Eliminate risk - your application supports your critical business processes 2. Reduce critical defects found after go-live to zero 3. Get back to business sooner – hit your project deadline 4. Reduce dependence on Oracle EBS users 5. Effortlessly create a detailed audit trail for compliance purposes See more at: http://www.origsoft.com/solutions/oracle-testing/

Citation preview

Page 1: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

Jonathan Pearson Original Software

Delivering your Oracle EBS R12 Upgrade with 100% Confidence

Delivering Quality Through Innovation

Page 2: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Oracle EBS is…

Critical & Integral – runs the business

Very complicated – a mystery to most

Often customized

Technically challenging to test

Page 3: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Quick Poll

What is your companies current situation?

already upgraded to R12.1

plan to upgrade to R12.1

plan on deciding when to upgrade to R12.1

are discontinuing use of EBS

getting support for 11i via 3rd party

Page 4: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Situation Assessment

End of life coming for 11i

Page 5: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

The Upgrade Process

Page 6: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Stakeholders

DBA’s Business

Leadership

Programmers

Power

Users

Helpdesk

Training

Project

Manager

Business

Analyst

Page 7: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Quick Poll

How many Power Users do you expect to involve in Testing & Validation?

Less than 10

10 to 30

31 to 50

50 to 70

Over 70

Page 8: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Upgrade Responsibilities

IT responsibility

Database Changes

Customization redevelopment

Business responsibility

Functional & Process changes

e.g. sub ledger accounting, centralized bank

transactions, multiple ledger capability, etc.

Page 9: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Overlooked Impact

Page 10: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Biggest Challenges

Confirmed top 3 Challenges

Inadequate validation processes

Poor communication and collaboration

Limited access to needed business resources

Page 11: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Original Software Solutions

Provide Structure & Best Practice Processes

Unified Collaboration Platform

Bring Technologists & Business

Tie Geographically Dispersed Teams Together

Capture EBS SME’s Knowledge Effectively

Processes (for training materials)

Test Cases (for validations)

Requirements (for customizations)

Collect, Manage, Execute, Track Validations

Capture Custom Test Cases & Processes

Provide Standard Test Cases

Page 12: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Benefits using Original Software

Ensure Success

Greater coverage, less risk

Increase Visibility

Shared problem, shared success

Minimize Impact

Start Quickly

Easy to use

Save Time, Money

During upgrade

On-going patches

Eliminate a CRP?

Page 13: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

11i functionality is the basis for

validation after the upgrade

Business perspective

The upgrade is “ALL about TESTING and

VALIDATION”

You need to involve business to test – in a big way

Customizations add to complexity

Current 11i functionality defines requirements of

R12 testing

Is this formalized in any way?

Page 14: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Are you enabled to achieve success?

Are your current scenarios well

documented?

Do you know what constitutes goodness?

Is “Create an order” good enough

Explicit vs. Implicit definition of test cases

Are your business users easily

accessible?

They know what it should do

Are they able/willing/available to

document current functionality?

Page 15: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Quick Poll

How well documented are your business

processes?

Poorly

Some documentation, likely out of date

Customizations documented, little else

Well documented

Page 16: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Once upgrade process starts…

All ongoing initiatives stop

until upgrade is done

Stable baseline in 11i required

Often a moratorium on business

driven enhancements

Page 17: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Typical work impact and

cost of effort

Page 18: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Knowledge transfer is key

Transform “Tribal” Knowledge

into Formal

A myriad of islands of expertise

Systematic approach to filling in

all gaps

Distribute load to all involved

Track & manage progress & effort

It’s all about collaboration

Page 19: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Collaboration – What?

Project plans

Resources

Timescales

Tasks

Progress

Coverage

Re-use

Knowledge

Data

Environments

Availability

Audit

Traceability

Customizations

Complexity

Process

Page 20: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Foundations for Collaboration

Page 21: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Collaboration – How?

How to establish a Knowledge Base?

Collect What, How, and Why things are done in EBS

Establish a central document library or Database

Workflow & Process to “herd the cats”

Dashboards

Visibility

Time saving tools

Page 22: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Why do you need a

knowledge base?

Sheer volume

Prioritize

» Business critical vs. low impact

» High risk vs. low risk

Categorize

» Standard vs. Customizations

Various & Numerous people

involved

Different skills & areas of expertise

Page 23: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Original Software Solutions

Qualify – Test Planning & Management

TestDrive – Manual & Automated Testing

Oracle EBS Validation Package

Pre-defined Application Model & Process

» Layouts and Views

» Reports

» Documentation

Accelerator Test Packs

» Pre-loaded manual test cases

For Financial modules from TruTek

Accelerated implementation

Page 24: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Plan, Track, Manage

Page 25: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Execute, Capture, Document

Page 26: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Execute, Capture, Document

Page 27: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Document

Page 28: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Automated Testing

Page 29: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Sample Implementation

Timeline

Mar

Apr

May

3/4

Mon (AM)

for 5 days

3/11

Mon (PM)

for 1.5 days

3/13

Wed (AM)

for 1.5 days

3/18

Mon (AM)

for 10 days

3/21

Thu (AM)

for 0.5 day

4/1

Mon (PM)

for 3 days

4/4

Thu (PM)

for 11 days

4/11

Thu (PM)

for 0.5 day

4/22

Mon (PM)

for 3 days

4/25

Thu (PM)

for 10 days

5/9

Thu (PM)

for 0.5 day

EBS Project Automation Checkpoint

Automated Testing Workshop

- Advanced

EBS Team Builds Advanced Automated Test

Assets

EBS Project Review

EBS Team Builds Plan and Manual Test Assets

EBS Project Manual Testing Checkpoint

Automated Testing Workshop

- Fundamentals

EBS Team Builds Automated Test Assets

Product Installation and Setup

Qualify Design Review & Implementation

Manual Testing Workshop

- Train the trainer

4 11 18 25 1 8 15 22 29 6

Implementation/Training Activity (9 days)

Remote Activity (1.5 days)

ViaSat Activity (36 days)

Legend

Customer Activity (36 Days)

Legend

Page 30: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Projected Savings in Labor

Page 31: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

Enable Success

Deploy flawlessly

Guarantee that the upgraded applications continue to meet

business requirements

Execute efficiently

Ensure the entire upgrade process is managed as productively

as possible

Deliver swiftly

Meet the end-of support deadlines

Lift moratorium on business enhancements

Minimise costs

Can be reduced by 25%

Eliminate a CRP?

Page 32: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

© 2013 Original Software

The difference between

success and failure…

Page 33: Delivering your Oracle EBS R12 Upgrade with 100% Confidence

Q & A

http://www.origsoft.com/OracleEBS

Download our business case for Oracle EBS

upgrades and patches.

In the meantime……..

Thank You