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Jennifer Ferris, CCP Sr. Compensation Professional Mykkah Herner, MA, CCP Director of ISX Services www.payscale.com

Best Practices in Managing Employee Turnover Webinar

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Page 1: Best Practices in Managing Employee Turnover Webinar

Jennifer Ferris, CCP

Sr. Compensation Professional

Mykkah Herner, MA, CCP

Director of ISX Services

www.payscale.com

Page 2: Best Practices in Managing Employee Turnover Webinar

www.payscale.com

14,000 Positions

3,000 Customers11 Countries

250 Compensable Factors

40 MillionSalary Profiles

Hi! We’re PayScale.

Page 3: Best Practices in Managing Employee Turnover Webinar

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Agenda

1 Defining and quantifying turnover

2 Common myths of employee turnover

3 The role of corporate culture in turnover

4 The impact of turnover on your business

5 Setting up your comp plan for success

6 Immediate Actions

Page 4: Best Practices in Managing Employee Turnover Webinar

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Defining and Quantifying Turnover

Page 5: Best Practices in Managing Employee Turnover Webinar

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Page 6: Best Practices in Managing Employee Turnover Webinar

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the rate at which people leave a

place, company, etc., and are

replaced by others

Page 7: Best Practices in Managing Employee Turnover Webinar

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Good Turnover vs. Bad Turnover

Adding good complexity

7

Low performer Average Performer High Performer

Voluntary X% Y% Z%

Involuntary P% D% Q%

Page 8: Best Practices in Managing Employee Turnover Webinar

Retention is Still a Major Concern

Page 9: Best Practices in Managing Employee Turnover Webinar

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Retention

Recruitment

Compensation

Engagement

Performance

Culture

Budget / Revenue

Page 10: Best Practices in Managing Employee Turnover Webinar

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Common Myths of Employee Turnover

Page 11: Best Practices in Managing Employee Turnover Webinar

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Turnover is Always Bad

http://lolsheaven.com/

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Turnover is Bad for Morale

Page 13: Best Practices in Managing Employee Turnover Webinar

We can predict turnover based on generation

Page 14: Best Practices in Managing Employee Turnover Webinar

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Turnover is alwaystime-consuming and costly

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The Role of Corporate Culture in Turnover

Page 16: Best Practices in Managing Employee Turnover Webinar

Next Gen vs. Traditional Organization

Flexible work environment

Training ground

Strong leadership

Transparency of decisions and pay

Industry and/or job function

Millennials vs Highly tenured

Page 17: Best Practices in Managing Employee Turnover Webinar

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The Impact of Turnover on your Business

Page 18: Best Practices in Managing Employee Turnover Webinar

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• Morale• Engagement• Performance• Training• Knowledge retention• Nimble to market changes• Cost to replace

http://www.corporatelearningnetwork.com/

Page 19: Best Practices in Managing Employee Turnover Webinar

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Setting up your comp plan for success

Page 20: Best Practices in Managing Employee Turnover Webinar

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http://businessmodelalchemist.com/blog/2011/11/make-your-business-model-clear-with-vivid-thinking-guest-post-by-dan-roam.html

Clear Strategy

Competitive Market Pay

Solid Base Pay Plan

Incentive Plan

Page 21: Best Practices in Managing Employee Turnover Webinar

Compensation Strategy

21

What to reward

Level of competitiveness

Talent Market(s)Industry(ies) Size(s) Location(s)

Page 22: Best Practices in Managing Employee Turnover Webinar

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“I found a salary

report on the

internet and it says

I should be paid

more…”

Page 23: Best Practices in Managing Employee Turnover Webinar

What is the right compensation mix for my org?

www.payscale.com

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How many companies are really giving variable pay?

Most do - few don’t: Small companies 28% Medium companies 22%Large companies 20%

Page 25: Best Practices in Managing Employee Turnover Webinar

Recruitment and Retention Plans

Page 26: Best Practices in Managing Employee Turnover Webinar

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Immediate Actions

Calculate turnover rate

Identify good and bad turnover

Brainstorm retention efforts that work

Evaluate your comp plan –does it align with org objectives for retention?

Page 27: Best Practices in Managing Employee Turnover Webinar

PayScale Delivers Where Other Compensation Providers Fall ShortPayScale leads the world in compensation knowledge with the freshest and most detailed data from over 40 million salary profiles. More than 3000 organizations use PayScale’s software and intelligence to get the greatest return on their talent. Smart businesses use PayScale Insight to recruit, retain and motivate their people.

Visit our blog: www.payscale.com/compensation-today

Join our Group on LinkedIn: Compensation Today: HR Best Practices

Jennifer Ferris, CCP

Sr. Compensation Professional

Mykkah Herner, MA, CCP

Director of ISX Services

www.payscale.com