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1 Assure Proper Timeline
Create a timeline, and stick with it. Users
become increasingly frustrated when go-live
dates are constantly moved back due to
unforeseen circumstances. When
announcing the go-live date, be sure to
include extra time for unforeseen issues that
may pop up.
2 Test Functionality
Assure that the software being purchased is
going to fit within the needs of the company,
but also the needs of the users. Many users
thrive on software that is fairly simple and
relatively easy to understand, minimizing any
disruption of their operations.
3 Know The Costs
It’s obvious that software is expensive, so be
sure to calculate accurate estimates of all
direct and associated costs, now and down
the line, that will come with the transaction. If
an ROI is over promised and under delivered,
the health of the company is at risk.
4 Know The Creator
This may sound quite simple, but it can be
easily overlooked when a company is in the
throws of swift changes. In essence, the more
that is known about the software, how it was
made, and by whom, the easier it will be to
know what is being purchased.
5 Be Prepared
Always create a plan B, just in case. One
common fall-back is having a replacement on
hand. In the event that the the software is not
fulfilling expectations, many users will have a
“what’s next” mindset, so it’s better to know
the answer to that question beforehand.
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