JUICE-UP YOUR UC2Ring PHONE SERVICES v7.0

» Founded in 2001› EMEAR headquarters in Slovakia, EU› North American headquarters in Sacramento, CA

» Offering solutions worldwide via Cisco Resellers› Indirect Sales Strategy

» CDN Member – Cisco Preferred Solution Developer» Flexible & knowledgeable development / sales teams

› We listen to your feedback / incorporate features› Deliver custom-based integrations to your environment

2Ring ..Who are we? What do we do?

2Ring Product Portfolio ..

Unified Communications Applications

Contact Center Applications / Services

Why 2Ring PHONE SERVICES?

» 100+ enhancements for Cisco UC in one solution» Affordable and easy to understand licensing» Easy to deploy and administer» Detailed / precise documentation» Proven platform – MS Windows Server + MS SQL Server» Virtualization supported» Among permitted 3rd party UC applications for Cisco BE6000» Scales beyond 10,000+ end-points» Used by customers in 10+ countries

100+ Enhancements for Cisco UC .. Most used Features

» Make contacts available where needed (Directories)» Review caller’s details before answering (CallerID)» Paging / Texting from and to Cisco IP phones & IP speakers» Server-based Call History» Secure phones in open-spaces (PhoneLock)» Silent monitoring & Whisper coaching » Alerting (Calls to 911, International / Long / Missed Call / ..)» Black list and CallBack management (External Call Control)» Scheduled prerecorded announcements

2Ring PHONE SERVICES .. Productivity BoostHow Much Does a Man-Hour Cost You?» Get all phone numbers where

you expect them to be – on the phones

» Enrich caller identification (for external & for missed calls)

» Save on additional cabling/wiring jobs› IP phones serve as a source

(microphone) & also as speakers for PA broadcasts

10 employees

place 10 calls a day

each

time saving per

call is

15s

240 business days in a

year

100

man-hours

2Ring PHONE SERVICES .. Productivity BoostNo Duplicate Entries» Integrates with your IS + AD» Integrates with 2Ring

› CALL ACCOUNTING› Corporate contacts are

considered business calls› IPPS contacts are also used to

recognize called/calling parties

› BUSINESS FAX› Fax numbers are available in

2Ring NetFAX

How does 2Ring PHONE SERVICES improve Cisco Unified Communications?Cisco IP Telephony at its best!

Feature CUCM v10 CUCM + 2Ring PHONE SERVICES

Corporate (Extensions) Directory / Address Book One Unlimited

Personal Directories (per user) One Unlimited

External Contact Directories No Yes

Synchronization with IS (ERP/CRM/LDAP/…) Just simple MSAD Yes

Phone Lock Extension Mobility Yes (enhancing EM)

Caller Identification (Extensions) Yes Yes

Advanced Caller Identification incl. Photos (Cell-Phones, External Contacts) No Yes

Make intercom (PA), push2talk, one-2-one paging, and broadcast prerecorded messages to LAN/WAN/external numbersOnly intercom to LAN/WAN, and only to groups of up to 50 numbers

Yes

Sending text messages to IP Phones, SMS, Jabber and Email No Yes

Call History for Extension Mobility lasting through the log out time and device change No Yes

Current Calls List & Call Reporting No Yes

Silent monitoring & whisper coaching No Yes

Call Alerts e.g. 911, long calls, too many active calls, or missed call alerts (user based) No Yes

Automatic logging to the desktop phone from the user’s workstation (EM) No Yes

Request a free trial of 2Ring PHONE SERVICES at www.2Ring.com/NewJuice

Simple Licensing ..FREE vs. ADVANCED EDITION2Ring PHONE SERVICES

Feature FREE ADVANCED

LIVE audio paging between Cisco IP Phones Yes (group size limited to 222 devices) Unlimited

Basic Paging - Text and audio to Cisco IP Phones, SMS, Overhead systems & IP Speakers Yes (group size limited to 222 devices) Unlimited

Unified Paging – Text to Jabber & Email, Intercom from Jabber, external numbers, Audio to external numbers, one-to-one paging, Push2talk, List of connected lines to intercom on a originators phone No Yes

Corporate internal/external directories Yes (up to 1, including IntelliSearch) Yes

Corporate contact synchronizationLimited to CUCM, MS Excel (csv) + manual entries

+ MS Exchange, MS SQL, MS AD, Lotus Notes, ..

Personal directories Yes (up to 1, including IntelliSearch) Yes

Personal contact synchronizationLimited to imports from Gmail, Facebook, MS Excel + MS Exchange Personal Address Book

Support for # of Locations / Sites 1 Unlimited

Current exchange rates and stock market information on Cisco IP Phones Yes Yes

RSS Reader, Weather forecast Yes Yes

Webcam streams viewable on Cisco IP Phones Yes Yes

IPPS Client for Android Yes Yes

Internal and External Caller Identification No Yes

Request a free trial of 2Ring PHONE SERVICES at www.2Ring.com/NewJuice

Simple Licensing ..FREE vs. ADVANCED EDITION2Ring PHONE SERVICES

Feature FREE ADVANCED

Teams with silent monitoring & whisper coaching No Yes

Easy Sign On (ESO) IP Phones from desktop (for Extension Mobility) No Yes

Call and Messaging Reporting including Current Calls No Yes

External Call Control (ECC) with BlackList, Routing By MS Exchange Calendar, and Routing to Last Calling Number No Yes

Announcement and Administrators Tasks Scheduling  No Yes

Advance Alerting (e.g. calls to 911, long calls, too many calls) No Yes

Weather Alerts (U.S. Only - using information from National Weather Service) No Yes

Access MS Exchange Calendar with IP Phone No Yes

Muslim Prayers No Yes

Request a free trial of 2Ring PHONE SERVICES at www.2Ring.com/NewJuice

2Ring PHONE SERVICES (IPPS) ..Licensing

» FREE EDITION› Limited feature set› No support available› Free download

» ADVANCED EDITION› Full feature set› Includes 3 years of basic software assurance (2Ring EPU)

› All the new features that we add over those 3 years will be given to you for free in the new versions (labor related to upgrades not incl.)

› Offers a 60-day trial

2Ring PHONE SERVICES ..Multiple Interfaces

IP Phones

Web Portal

Desktop \ Thick

App

MS Outlook Ribbon

Cisco Jabber

Android Cell

Phones

2Ring PHONE SERVICES ..Diagram

Unlimited Number of Directories ..How do I search for a contact on Cisco IP phone?

» Adds global and personal address books› Search all directories

(Internal Extensions, Cell-Phones, Suppliers ..)

› Last Search button› IntelliSearch (quicker

entry)› E.g. 642425 for Michal

» Favorites + PIN Protection

Select Directory Enter PIN (if applicable)

Search Entry Results & Dial

Caller Identification ..Can external callers be recognized?

» Displays information about the caller› Company› Name and surname› Picture (if available)› Department / site

» Preserves information in missed / received calls

» Missed call notification

Incoming Call (basic) Incoming Call (picture)

Missed Calls Missed Calls Notification

Call History for Extension Mobility .. Missing your call history when on EM?

» Call History for Extension Mobility› Placed, Missed, Received

» Call History is available in the web-user interface

» Quick contact creation (from a missed call)

» Missed call notification (e.g. via email or SMS)

2Ring Directories Missed Calls

Contact Creation

Text vs. Intercom Group | # | History

Message Template Stored Message

Text Messages ..Can I text from my Cisco IP phone?

» To text to a › single IP phone › group of Cisco IP phones › external number (cell)› Cisco Jabber› Email (not part of phone UI)

» To text to a cell, a GSM gateway or integration with API of an SMS Service provider is required

PA Broadcasts & Push2Talk & One-2-One Paging ..Any possibility to do paging?

› Live & prerecorded broadcast› Broadcast audio paging from

any phone (IP phone, Jabber, mobile)

› Use IP phones as speakers› Broadcast to overhead

systems & IP speakers › Broadcast to any phone (IP

phone, Jabber, mobile …)› View (un)connected numbers› Push2talk & One-2-One paging

(IP phones only)

Intercom Group Selection

Start the Broadcast Paging Members

PhoneLock ..Locking Your Desk Phone

» Lock your desk phone to stop unwanted calls› 911 and other desirable

calls can still be made

» To unlock, enter your personal PIN code› No login entry is required

as it is in the case of EM

» Can be used even if you are using EM

Locked Phone UI Unlock – Enter PIN

Unlocked Message

Teams ..Enhance Your Team Cooperation with CC Features

» Silent Monitoring & Whisper Coaching› Team call notifications

available for supervisors› Ongoing team calls

available on IP phone for supervisor

Alerts ..

» New Weather alerts › (US only)

» New Change Background alert › Applied to IP Phone

» IP phones display text & image of the alert simultaneously

Integration with Cameras & Door Entry SystemsCan my phone integrate with a camera?

» If used with CLID, it includes automatic pop up of images at the time of the incoming call› Door phones (such as 2N

Helios IP)› Door-way entry systems› Cisco surveillance

cameras› Web cameras

Door Phone Garage Entrance View

Door-way Entry View

Access MS Exchange Calendar with IP Phone & Booking Rooms

» Access and Edit Upcoming Calendar Events

» Book Conference Room

2Ring PHONE SERVICES ..Other Features

» Weather forecast» RSS reader» Sign in/off prayer receiving» Zone switching

RSS Articles Article Detail

Weather Forecast Zone Switching

2Ring FINANCE Phone Services ..What’s the EUR/USD exchange rate for today?

» Current exchange rates on IP phones

» Currency converter» Stock market information» Based on Yahoo! Finance

API» Completely free!

Convert Currency Converter Results

Exchange Rates Stock Market

Web Functionality ..What should users use the web UI for?

» Search, create, manage, share & sync contacts› Outlook, Facebook, Gmail,

MS Excel

» Dial calls from web » View Call History» Start conference calls

Messages ..Exorbitant messaging with 2Ring PHONE SERVICES

» Additional templates » Multi-media messages» Live and pre-recorded

audio messages› Message can be recorded

while calling a number

» Advanced messaging› Multi-action messages

Web Functionality ..Supervisor

» Review team call, text and paging activity (reporting)» Use silent monitoring & whisper coaching

Web Functionality ..Administrator

» Creates Global Address Books

» Monitoring & Reporting› Alerts Definition› Observer call and

messaging activity› Display Current Calls

Web Functionality ..Administrator

» External Call Control› Blacklist› MS Exchange Status

Routing

» Tasks scheduling

Monitoring .. AlertsCan I be notified about a call activity?

» Alerts › Call to a specific number

(e.g. 911)› Call longer than X minutes› # of concurrent calls› IP button pressed (e.g. 2N

Helios IP)

Monitoring .. AlertsCan I be notified about a call activity?

» Alerts via› Send email, text

(IP/SMS/Jabber)› Dial specified phone #› Play prerecorded audio

message

Monitoring .. AlertsCan I be notified about a call activity?

» Alerts via› Drop call› Change IP phone

background› Post URL request

› For IP devices management (e.g. locks)

Scheduler .. Schedule tasks via web GUI

» Prerecorded audio streams (e.g. Prayers, School Rings)» Repetitive announcements sent as text, Jabber, SMS and E-

Mail message» Lock and unlock IP DoorLock (e.g. 2N Helios IP) » Lock and unlock phones when PhoneLock is used» User synchronization» Synchronization of private contacts» ..

External Call Control ..

» Black-list» Route incoming external calls to the last extension that

called such calling number» Routing Calls by current status in MS Exchange Calendar» Supports all Cisco External Call Control Features (Special

routing and Black List)

2Ring PHONE SERVICES .. IPPS ClientCan I control my desk phone from my computer?

» Notification about incoming calls added to your desktop

» Option to accept / reject a call without glancing away from your monitor

» Quick info on who is calling including› Direct link to a “client card”

in your IS

Easy Sign On (ESO) .. Can I be auto-logged in to a desk phone using my EM profile?

» Log in to a desk phone from your workstation› Automatically on OS login› Manually

» Log out from a desktop phone from workstation› Automatically on OS

logout› Manually

MS Outlook 2007/2010/2013 Add-In ..Can I dial from MS Outlook?

» Highlight a message directly in your MS Outlook and call its sender, to his/her› Extension› Mobile› Home number› ..

Directories / Address Books accessible from Cisco Jabber Client for Windows ..» Global and private

directories» Sending text messages

from IPPS’ web GUI or from Cisco IP Phone to Cisco Jabber clients

» Sending alerts to Cisco Jabber

Cisco Jabber

2Ring IPPS Client for Android (Cisco DX650) ..Can I use IPPS contacts / services?

» Global Address Books » CLID on incoming calls using

IPPS contacts» Exchange Rates» Cameras (without door entry)» Cisco DX650

› Personal address books› Receive messages› Receive voice paging

Integration with 2N Products ..

» Cam2Phone› Pop up of images at the

time of an incoming call› Opening the door from

Cisco IP phone using SoftKey (no DTMF)

» Messaging› PA broadcasting to 2N

Helios IP and NetSpeaker › Texting to cell-phones via

2N VoiceBlue

Integration with ALGO ..

» Algo 8180 SIP Audio Alerter› IP Loud Ringer, SIP

Speaker, & Voice Paging Device

› Learn more about this device here:› http://

www.algosolutions.com/products/Audible-and-Visual-Alerting/8180-sip-audio-alerter.html

Download FREE or (a trial of) ADVANCED EDITION.. Learn about all the 100+ features

» http://www.2Ring.com/NewJuice

2Ring PHONE SERVICES ..Server – System Requirements

» Microsoft Windows Server 2008 and later» Microsoft .Net Framework 3.5» IIS 6.0 or later» Microsoft SQL Server 2005 and later; Express Edition or

above» Virtualization

› MS HyperV, VMware ESX, Oracle Virtualbox

2Ring PHONE SERVICES ..Cisco BE6000 – Co-Residency (min requirements)

» ESXi 5.0› OS: Windows Server 2012 (x86 and X64)› RAM: 1GB› CPU: Pentium III compatible (recommended 1GHz)› HDD: 60 GB

» ESXi 4.0 or 4.1› OS: Windows Server 2003 and 2008 (x86 and x64)› RAM, CPU and HDD – as above

» Cisco Requirements

2Ring PHONE SERVICES ..Clients – System Requirements

» 2Ring IPPS Client for Windows› Microsoft Windows XP SP3+ and later› Microsoft .Net Framework 3.5SP1 or later› Cisco Unified Communications Manager TSP

» 2Ring IPPS for MS Outlook Ribbon› MS Outlook 2007 or later› Cisco WebDialer

2Ring PHONE SERVICES ..System Requirements

» Messaging Module - texting to external numbers› 2N GSM gateway (such as VoiceBlue Next / Lite / Enterprise,

StarGate, EasyGate, Omega, ..) including one 2N XAPI server license› All possibly included in 2Ring’s price quote

› Integration with API of your telco provider or with a 3rd party SMS service

2Ring PHONE SERVICES ..Cisco IP Phones – System Requirements

» Supported Cisco Unified IP Phones› 6900 Series Models› 7900 Series Models› 8900 Series Models› 9900 Series Models› IP Communicator› DX 650

2Ring PHONE SERVICES ..Limitations for Specific Platforms

» Features not available on CUCME / UC 500› Personal Directories› Integration with door-way entry systems (such as 2N Helios IP)› Texting to internal Cisco IP phones (SMS sending is supported)› PA broadcasts/Intercom and Push2Talk› External Call Control› Monitoring (Alerts, Current Calls, Call Reporting)› Call History

2Ring SUPPORT ..EPU (E-Mail & Phone + Upgrades) Support

» Contains unlimited phone and e-mail consultations & troubleshooting regarding the purchased software

» Right to receive new versions of the purchased software released during the time of the support coverage

» Can only be ordered if the client is already running the current (latest) version of the purchased software

» Check OS state (event log, disk space)

» Check SQL Server (disk space, indexes, ID size in tables)

» Check IIS logs

» Upgrade the application to the latest version

» Perform check of specialized modules if present

» Prepare an update of the documentation

2Ring SUPPORT ..EPU+ Support (requires valid EPU package)

ADDRESS

PHONEEMAILWWW

ADDRESS

PHONEEMAILWWW

Galvaniho 15/C

821 04 Bratislava

Slovak Republic

+421 (2) 5822 4550

info@2Ring.com

www.2Ring.com

2Ring .. North America HQ2Ring .. EMEAR

OFFICEMOBILEEMAIL

Tom McCain

Director of North American Sales

+1 (916) 426-3790

+1 (480) 255-7500

tmccain@2Ring.com

2Ring .. Questions

OFFICEMOBILEEMAIL

Michal Grebáč

Strategic Sales & Marketing Director

+1 (916) 282-9514

+1 (916) 514-3355

mgrebac@2Ring.com

2Ring .. Connect with Us

8880 Cal Center DriveSuite 400,Sacramento, CA 95826, USA(916) 426-3790info-na@2Ring.comwww.2Ring.com