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truth, lies and the internet a report into young people’s digital fluency
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truth, lies and theinternet a report intoyoung people’s digitalfluency
Jamie BartlettCarl Miller
September 2011
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Truth, Lies and the Internet
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Truth, Lies and the Internet
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Truth, Lies and the Internet
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Truth, Lies and the Internet
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Truth, Lies and the Internet
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Truth, Lies and the Internet
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Truth, Lies and the Internet
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,B!)*&
!1 J Bartlett, C Miller, Power of Unreason, 2010, Demos: London
2 This is a weighted value. Un-weighted, the figure was 59.8 per cent. See the annex for
more information. 3 This is a weighted value. Un-weighted, the figure was 56 per cent. See the annex for
more information. 4 This is a weighted value. Un-weighted, the figure was 85 per cent. See the annex for
more information. 5 Futurelab, Digital Literacy in Practice, 2010, p 34
6 Futurelab, Digital Literacy in Practice, 2010, p 53
7 Futurelab, Digital Literacy in Practice, 2010, p 11 Y! !OfCom, 'UK Children's Media Literacy' (April 2011) p 4, !;)).IOO7)#A&;9*=&(789?69$89(:8>AO/%4#(%&7O(&7&#(6;O$&=%#`*%)&(#6DO$&=%#`*%)22O6;%*=(&478.=?!!
9 Plato, Phaedrus, tr B Jowett (Project Gutenberg, 30 October 2008),
!!!!!!!;)).IOO@@@8:>)&4/&(:89(:O?%*&7O2UTUO2UTU`;O2UTU`;8;)$v0SuZu1110!10
V Bell, 'Don't touch that dial! A history of media technology scares, from the printing
press to Facebook', Slate 15 Feb 2010, ;)).IOO@@@87*#)&869$O%=O00ZZ2\Y!11
For instance, C Shirky, Cognitive Surplus: Creativity and Generosity in a Connected
Age (Allen Lane, 2010); A Clark Supersizing the Mind: Embodiment, Action and Cognitive
Extension (Oxford University Press 2008); RK Logan The Sixth Language: Learning a Living
in the Internet Age (Stoddart Pub, 2008) 12
!>!,#?@*)%+!-'$,*''.A#'**#B&99&16#C!;*,'#&+#Hamlet's Blackberry. The other terms are
respectively attributable to William van Winkle, David Lewis, Eric Schmidt and Leslie Perlow.
See ?D)%36-*$*,.A#?@!!#63)% E+"!,61$&!+=#F!;#$!#G!-*#;&$%#H1$1#IJ*,9!12.A#Economist, June
30th
2011, ;)).IOO@@@8&6949$%7)869$O49=&O2YY\[ZUY!!13
D#K,**+"&*92A#?Facebook and Bebo risk L&+"1+$&9&'&+0#$%*#%361+#6&+2M., Guardian, Feb 24
2009, @@@8:>#(=%#48698>AO>AO011\O?&/O0ZO796%#*`4&)@9(A%4:`7%)&`6;#4:%4:`6;%*=(&47`
/(#%47; S Greenfield, 'Is the web changing our brains?', BBC News, Sep 11 2009,
@@@8//68698>AO/*9:7O=%:%)#*(&<9*>)%94O011\O1\O7>7#4`:(&&4?%&*=`%7`);&`@&/`6;87;)$* 14
D Gluckman, 'The Virtual Revolution N Homo Interneticus?', BBC, 19 Feb 2010,
@@@8//68698>AO/*9:7O=%:%)#*(&<9*>)%94!15
T Byron, 'Safer Children in a Digital World: The Report of the Byron Review', Byron
Review: Children and New Technology (2008) 16
For a map of the balloon locations, see
;)).IOO>.*9#=8@%A%$&=%#89(:O@%A%.&=%#O&4O#O#1OC5fP5'#**994,#.8G.:!17
JC Tang et al, 'Reflecting on the DARPA Red Balloon Challenge', Communications of
the ACM 54, no 4 (April 2011), ;)).IOO=&*%<&(D8#6$89(:O21822Z[O2\T1111O2\0ZZZ2O.]Y`
)#4:8.=?lA&D2m2\0ZZZ2oA&D0m[YY]]T[1T2o69**mCVo=*m5+,o%.mYU8082TT80[To+RHCm0T1
1\YUYo+RF3_Wdm[U21ZZ]1 18
For an example of a faked photograph, see ;)).IOO)@%).%6869$O7\A>4!19
WH Dutton, EJ Helsper, MM Gerber, Oxford Internet Surveys, 'The Internet In Britain
2009', 2009, p 19 and 35 20
Ibid. 21
Office for National S$1$&'$&)'A#?E+$*,+*$#O)cess 2010: Households and Individuals.A#PQRQ#
;)).IOO@@@89478:9<8>AO947O(&*O(=%)0O%4)&(4&)`#66&77```;9>7&;9*=7`#4=`
%4=%<%=>#*7O;%7)9(%6#*`%4)&(4&)`#66&77O%4)&(4&)`#66&77`0121`;9>7&;9*=7`#4=`%4=%<%=>#*78.=? 22
A Smith, Pew Internet, 'The Internet and Campaign 2010',
;)).IOO@@@8.&@%4)&(4&)89(:Of&.9()7O0122OF;&`H4)&(4&)`#4=`+#$.#%:4`0121O-&6)%94`
0OF;&`%4)&(4&)`#4=`.9*%)%6#*`4&@7`79>(6&78#7.M!23
J Catone, ?E+"!0,1-%&)=#@%*#D$1$*#!"#$%*#E+$*,+*$=#D366&+0#3-#PQRQSA#Mashable, 2011,
;)).IOO$#7;#/*&869$O0122O12O0[O%4)&(4&)`7%h&`%4?9:(#.;%6!24
Cited in Digital Natives 25
CatoneA#?Infograp%&)=#@%*#D$1$*#!"#$%*#E+$*,+*$.
Truth, Lies and the Internet
54
!26
D Emery, 'The Rise of Hate 2.0', BBC News 22 Jun 2009,
;)).IOO4&@78//68698>AO2O;%O)&6;49*9:DOY1\]\]\87)$ 27
J Giles, 'Internet Encyclopaedias go head to head', Nature 438, 2005, pp 900-901 28
In a landmark legal case, a UK council forced Twitter to unmask the identity of an illegal
blogger. See Channel 4 News, 29 May 2011, ;)).IOO@@@86;#44&*Z869$O4&@7O69>46%*`:9&7`
)9`>7`)9`?9(6&`)@%))&(`)9`>4$#7A`$(`$94A&D!29
J Hardwig, 'The Role of Trust in Knowledge', Journal of Philosophy 88 no. 22 (1991). 30! !!!!!A Vedder and R Wachbroit 'The reliability of information on the internet: some
distinctions', Ethics and Information Technology, 5 (2004) p 211-215!31
OfCom, 'UK Children's Media Literacy', 2011, p 59 32
D#(&J&+0'$!+*#1+2#T#U!8*,A#?UK Children Go Online: Final Report of Key Project
Findings., London School of Economics and Political Science p 14 (April 2005),
@@@8*7&8#68>AO69**&6)%947O6;%*=(&4`:9`94*%4&OX_+c3uR%4#*u(&.9()8.=?!33
Ibid 34
BroadbandGenie, 05 Feb 2010, 'TalkTalk Survey Reveals Inappropriate Web Use by
Children' @@@8/(9#=/#4=:&4%&8698>AO4&@7O)#*A`)#*A`7>(<&D`(&<&#*7``%4#..(9.(%#)&`@&/`>7&`
/D`6;%*=(&4 (accessed June 2011) 35
M Prensky, 'Digital Natives, Digital Immigrants Part 1', On the Horizon 9, no 5 (October
2001a) p 1-6 (This journal was published by MCB University Press, now Emerald) 36
See Mark Robert's exhaustive minute-by-minute debunking of the film 'The Loose
Change' www.loosechangeguide.com/LooseChangeGuide.html 37
Guardian, ?News of the World pays footballer £70,000 for libel.A 2011,
;)).IOO@@@8:>#(=%#48698>AO$&=%#O:(&&47*#=&O0122OG>4O2\O4&@79?);&@9(*=`$&=%#*#@!38
E Nickerson, 'From Books to the Web: A Comparative Analysis of Holocaust Denial in
the Internet Age', University of Connecticut Honors Scholars Theses
;)).IOO=%:%)#*69$$9478>69448&=>O6:%O<%&@694)&4)86:%l#()%6*&m22[0o694)&M)m7(;949(7!
u);&7&7!39
V#W3):*,61+A#?(&'$*+&+0#$!#K9!819#X!&)*'., TEDGlobal 2010, July 2010,
@@@8)&=869$O)#*A7O&);#4uh>6A&($#48;)$*!40
V#W3):*,61+A#?@he Partisan Internet and the Wider World., 24 May 2010,
@@@8&);#4h>6A&($#4869$O/*9:O0121O1[O0ZO);&`.#()%7#4`%4)&(4&)`#4=`);&`@%=&(`@9(*=!41
TO#U136#1+2#@#K,!*9&+0A#?New Media and the Polarization of American Political
Discourse., Political Communication 25, no. 4, p 347 (2008) 42
T Byron, ?Safer Children in a Digital World: @%*#Y*-!,$#!"#$%*#U7,!+#Y*J&*;., Byron
Review: Children and New Technology (2008) 43
Futurelab (2010) Digital Literacy in Practice 44
Futurelab (2010) Digital Literacy in Practice, p 19 45
This definition draws on a useful distinction drawn between computer literacy and
information literacy by the Joint Information Systems Committee. They referred to computer
literacy as the ability to use certain applications and software; information literacy the ability to
develop good search strategies for finding quality information and evaluate it. The latter is
digital literacy, and it relates, ultimately to one's ability to exercise sound judgment. 46
For example, @@@8749.&7869$. In a crowdsourcing effort, people can enter the
information they have heard online, and members of the Snopes community research the
claim. Of course, it is possible that this site contains disinformation too, but the site fully
publishes all the research material used to investigate each claim that people can check for
$%*6'*9J*'=#?Checking controversial or extravagant against other sources, including
debunking websites, should become second nature N as habitual 1'#'%,*22&+0#7!3,#8&99'. 47
You can compare the different search returns of different engines from the same query
at ;)).IOO@@@8);>$/7;9)7869$OP(9=>6)7OF;>$/7;9)7H$#:&7Of#4A%4:8#7.M!48
I"G!6A#?UK G%&92,*+S'#T*2&1#(&$*,1)7.A#-#Z[ 49
Dutton, Helsper and Gerber, ?@%*#E+$*,+*$#&+#U,&$1&+.A#-#\R
Truth, Lies and the Internet
55
!50
G Blank, 'Trust on the Internet now exceeds trust in other major institutions',
;)).IOO$%6(97%)&789%%89M8#68>AO9M%7O/*9:O0121O)(>7)`%4)&(4&)`49@`&M6&&=7`)(>7)`9);&(`$#G9(`
%47)%)>)%947!51
B#H3$$!+#1+2#O#D%*-%*,2A#?Trust in the Inter+*$#1'#1+#V/-*,&*+)*#@*)%+!9!07.A
Information, Communication & Society 9, no 4, p 434 (2006) 52
Livingstone and Bober, 'Children Go Online' p 2.!53
Ibid!54
OfCom, ?UK G%&92,*+S'#T*2&1#(&$*,1)7.A#-#]P 55
J Palfrey and U Gasser, Born Digital: Understanding the First Generation of Digital
Natives (Basic Books, 2009) p 161 56
Livingstone and B!8*,A#?G%&92,*+#K!#I+9&+*.#-#RZ 57
H3$$!+#1+2#D%*-%*,2A#?Trust in the Inter+*$#1'#1+#V/-*,&*+)*#@*)%+!9!07.A#-#ZZQ 58
OfCom, ?UK G%&92,*+S'#T*2&1#(&$*,1)7.A#-#Z^ 59
OfCom, ?UK G%&92,*+S'#T*2&1#(&$*,1)7.A#p 50 60
Futurelab (2010) Digital Literacy in Practice, p 9 61
@@@84&)7A%**78#68>A8!-&&!materials on plagiarism. 62
D Nicholas, 'Digital Information Consumers, with special reference to the Google
Generation', University College London CIBER Project,
;)).IOO@@@8>6*8#68>AO%4?97)>=%&7O(&7&#(6;O6%/&(OCd%4=>6)%948.=? 63
Telegraph, Feb 11 2010, @@@8>6*8#68>AO%4?97)>=%&7O(&7&#(6;O6%/&(O)&*&:(#.;8.=?8!64
See for instance, K Popper The Logic of Scientific Discovery (New York: Basic Books
1959) especially section 6. 65
For a study suggesting that humans tend to seek confirmation of hypotheses they hold,
see PC Watson, 'Reasoning' in B Foss (ed) New Horizons In Psychology (Harmondsworth:
Penguin, 1966) 66
In one study, four fictitious studies on capital punishment, each with serious flaws, were
given to subjects that felt strongly either for or against capital punishment. People were much
more likely to notice the flaws in the studies that contested their point of view, rather than the
studies that supported it. For this, and other experiments establishing this bias, see S
Sutherland, Irrationality (Pinter & Martin, 2007), particularly Chapter 11 p 104-112 67
M McPherson, L Smith-Lovin and JM Cook, 'Birds of a Feather: Homophily in Social
Networks', Annual Review of Sociology 27 p 415-444 (Volume publication date August 2001).!68
C Sustein, 'To become an extremist, hang around with people you agree with',
Spectator, July 2009, @@@87.&6)#)9(8698>AO&77#D7O#**OT]T20ZYO)9`/&69$&`#4`&M)(&$%7)`
;#4:`#(9>4=`@%);`.&9.*&`D9>`!#:(&&`@%);8);)$* 69
E Pariser, The Filter Bubble: What the Internet is Hiding from You (Penguin, 2011); see
19'!#C1,&'*,S'#?TEH#@19:. at @@@8);&?%*)&(/>//*&869$O)&=`)#*A8!See also EconomistA#?E+J&'&89*#
SieJ*=#F&22*+A#V'-*)&1997#"!,#7!3.A#PQRRA!;)).IOO@@@8&6949$%7)869$O49=&O2YY\Z\21!!70
G#U!39$!+A#?Google Serendipitous Searc%#C91+'#F*96*2#87#T1,&''1#T17*,., eWeek, 17
Oct 2010, @@@8&@&&A869$O6O#O-&#(6;`W4:%4&7Oc99:*&`-&(&4=%.%)9>7`-&#(6;`P*#47`
S&*$&=`/D`,#(%77#`,#D&(`[2T]2U 71
B Bosker, 'As Internet Use Grows, Is it Polarizing Political Views?', Huffington Post, 29
Mar 2011 @@@8;>??%4:)94.97)869$O0122O1TO0\O%4)&(4&)`.9*#(%h%4:`.9*%)%67u4uYZ00UT8;)$*!72
C Su+'$*&+A#?To become an extremist, hang around with people you agree with.,
Spectator, July 2009, @@@87.&6)#)9(8698>AO&77#D7O#**OT]T20ZYO)9`/&69$&`#4`&M)(&$%7)`
;#4:`#(9>4=`@%);`.&9.*&`D9>`!#:(&&`@%);8);)$* 73
R Brown, Social Psychology: Second Edition p 203-26 (2003) 74
J Horr&01+A#_#K1,,*$$#1+2#C#Y*'+&):A#?The E+$*,+*$#1+2#H*6!),1$&)#H*81$*., Pew
Internet (2004) 75
U!':*,A#?As Internet Use Grows, Is &$#C!91,&`&+0#C!9&$&)19#X&*;'a. 76
M Gentzkow and JM Shapiro, 'Ideological Segregation Online and Offline', University
Chicago Booth School of Business, (March 2011) p 1
;)).IOO?#6>*)D86;%6#:9/99);8&=>O$#));&@8:&4)hA9@O(&7&#(6;O&6;9u6;#$/&(78.=?!
Truth, Lies and the Internet
56
!77
S Yardi and D Boyd, 'Dynamic Debates: An Analysis of Group Polarization Over Time',
Bulletin of Science Technology & Society 30 (2010) p 316 78
In the survey we referred to this as digital literacy, and not digital fluency 79
See ;)).IOO@@@8&`*&#(4%4:?9>4=#)%94869$O.(&77`(&*&7 for their 19th February Press
Y*9*1'*A#?H&0&$19#H&J&2*#N No Signs of Shrinking in UK Amongst Underprivile0*2. 80
Das, M., Ester, P & Kaczmirek, L (2011) Social and Behavioural Research and the Internet,
European Association of Methodology, p 15 81
See ;)).IOO@@@87)#)%7)%678:9<8>AO7)#)/#7&OP(9=>6)8#7.l<*4Am[U]0 accessed 28 June 2011 82
M, Das, P, Ester and L, Kaczmirek (2011) Social and Behavioural Research and the
Internet p 34 83
Ofcom, Social inclusion and communications: A review of the literature, November 2007,
;)).IOO@@@869$$>4%6#)%9476947>$&(.#4&*89(:8>AO=9@4*9#=7Of&7&#(6;OV9@H469$&+947>
$&(7uf&7&#(6;O-96%#*n01%46*>7%94n01#4=n0169$$>4%6#)%947O-96%#*n01%46*>7%94n01#4
=n0169$$>4%6#)%9478.=? 84
Bethlehem, J (2007) Reducing the bias of Web Survey based estimates, Discussion paper
07001 85
@%*#-!-391$&!+#)!6*'#",!6#$%*#?D)%!!9#B!,:"!,)*#G*+'3'.#!"#1#81'*#!f 158,004 teachers,
years 7-13 86
M, Das, P, Ester and L, Kaczmirek (2011) Social and Behavioural Research and the
Internet p 31
This project was supported by:
The internet is the greatest source of information for people living in theUK today. But the amount of material available at the click of a mouse canbe both liberating and asphyxiating. Although there are more e-books,trustworthy journalism, niche expertise and accurate facts at our fingertipsthan ever before, there is an equal measure of mistakes, half-truths,propaganda, misinformation and general nonsense. Knowing how todiscriminate between them is both difficult and extremely important.
Truth, Lies and the Internet examines the ability of young people in Britainto critically evaluate information they consume online. The report reviewscurrent literature on the subject, and presents a new poll of over 500teachers. It finds that the web is fundamental to pupils’ school lives butmany are not careful, discerning users of the internet. They are unable tofind the information they are looking for, or trust the first thing they see.This makes them vulnerable to the pitfalls of ignorance, falsehoods, consand scams.
This pamphlet recommends that teaching young people critical thinkingand skepticism online must be at the heart of learning. Censorship of theinternet is neither necessary nor desirable; the task instead is to ensurethat young people can make careful, skeptical and savvy judgments aboutthe internet content they encounter. This would allow them to betteridentify outright lies, scams, hoaxes, selective half-truths, and mistakes,and better navigate the murkier waters of argument and opinion.
Jamie Bartlett is head of the Violence and Extremism programme atDemos. Carl Miller is an associate of Demos.
978-1-906693-81-7
