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analyzed by Social Media Shakedown of Top UK Brands in December 2013

Social Media Shakedown of Top UK Brands in December 2013

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It was celebration time in the UK as brands churned out content with the Christmas theme to engage with their fans on social media. Most of the brands ran contests and gave away prizes in accordance with the season of giving.

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Page 1: Social Media Shakedown of Top UK Brands in December 2013

analyzed by

Social Media Shakedown of Top UK Brands in December 2013

Page 2: Social Media Shakedown of Top UK Brands in December 2013
Page 3: Social Media Shakedown of Top UK Brands in December 2013

SO

ANALYSIS OF

BRANDS ON FACEBOOK

Fans, Conversations, Engagement, Campaigns, etc...

Page 4: Social Media Shakedown of Top UK Brands in December 2013

Sector Leaders in the United Kingdom (Based on the Unmetric Score for Facebook)

Sector Brand

Automotive

Aviation

Banking

Beverages – Alcohol

Consumer Electronics

Sector Brand

Food & Beverages

Hospitality

Insurance

Luxury

Home Appliances

December 2013

Page 5: Social Media Shakedown of Top UK Brands in December 2013

Sector Leaders in the United Kingdom (Based on the Unmetric Score for Facebook)

Sector Brand

Home Care

Mobile & Handhelds

Personal Care

Restaurant & Cafe

Retail

Sector Brand

Retail Chains

Sports

Technology

Telecom Services

Travel

December 2013

Page 6: Social Media Shakedown of Top UK Brands in December 2013

A Closer Look at Selected Top

Brands

Page 7: Social Media Shakedown of Top UK Brands in December 2013

Santander UK – Competition & Prize Draw In December, Santander UK ran the ‘12 Toys of Christmas competition’ between the 1st &12th and also

conducted Prize Draws between the 20th & 30th on its Facebook page which saw huge engagement among its fans.

As a result, Santander UK’s overall average engagement score was 966, which is more than

5 times the sector average of 191

Santander UK also ramped up its fan base much faster in December. The brand experienced a fan growth rate of 36.3%, which is more than

10 times the sector average of 2%

Page 8: Social Media Shakedown of Top UK Brands in December 2013

Samsung UK – Christmas Prize Draw

Samsung UK ran a Christmas prize draw between the 18th and 20th December giving away a gift each day to its fans on Facebook. The updates around the prize draw were the most engaging on its

Facebook page.

Samsung UK garnered an average engagement score of 679, which is more

than twice the sector average of 265

Page 9: Social Media Shakedown of Top UK Brands in December 2013

Paper Mate – 12 Days of Christmas Timeline Competition Paper Mate engaged with its fans on Facebook by running the ‘12 Days of Christmas’ competition and gave away

a number of gifts according to each day of Christmas.

As a result, Paper Mate’s overall average engagement score for December was 1,000,

which is more than 3 times the sector average of 294

Page 10: Social Media Shakedown of Top UK Brands in December 2013

SO

ANALYSIS OF

BRANDS ON TWITTER

Followers, Customer Service Metrics, Campaigns, etc...

Page 11: Social Media Shakedown of Top UK Brands in December 2013

Sector Leaders in the United Kingdom (Based on the Unmetric Score for Twitter)

Sector Brand

Automotive

Aviation

Banking

Beverages – Alcohol

Consumer Electronics

Sector Brand

Food & Beverages

Hospitality

Insurance

Luxury

Home Appliances

December 2013

Page 12: Social Media Shakedown of Top UK Brands in December 2013

Sector Leaders in the United Kingdom (Based on the Unmetric Score for Twitter)

Sector Brand

Home Care

Mobile & Handhelds

Personal Care

Restaurant & Cafe

Retail

Sector Brand

Retail Chains

Sports

Technology

Telecom Services

Travel

December 2013

Page 13: Social Media Shakedown of Top UK Brands in December 2013

SO

A Closer Look at Selected Top

Brands

Page 14: Social Media Shakedown of Top UK Brands in December 2013

Sainsbury’s – ‘Christmas In A Day’ Film Quiz Sainsbury’s conducted 4 rounds of quizzes on Twitter around the film ‘Christmas In A Day’ on the 8th December

and this generated lots of buzz for the brand on Twitter.

#Christmasinaday was the most used hashtag by the brand and its followers in December and the hashtag

had an engagement score of 207

The usage of the #Christmasinaday peaked on the 8th December and was used 2,805 times.

Page 15: Social Media Shakedown of Top UK Brands in December 2013

Premier Inn - #PremierWinn Competition Premier Inn ran a #PremierWinn competition between the 9th and 13th December for a chance to win a stay in Premier Inn’s new Bath City centre branch. The tweets around the competition generated lots of buzz for the

brand on Twitter.

#PremierWinn was used 657 times by the brand’s followers in December

Premier Inn’s engagement score peaked on the 9th and 13th December. The brand garnered an

average engagement score of 408, which is more than twice the sector average of 145

Page 16: Social Media Shakedown of Top UK Brands in December 2013

Nando’s UK - #NandosXmas Nando’s UK celebrated Christmas by conducting various contests and promoted them using the hashtag

#NandosXmas. The tweets around #NandosXmas engaged the best with its followers on Twitter.

#NandosXmas was used 38,870 times by the brand’s followers in December

#NandosXmas was the most engaging hashtag for the brand in December with an engagement score

of 239.

Page 17: Social Media Shakedown of Top UK Brands in December 2013

SO

ANALYSIS OF

BRANDS ON YOUTUBE

Views, Shares, Uploads, Top Video, etc...

Page 18: Social Media Shakedown of Top UK Brands in December 2013

Sector Leaders in the United Kingdom (Based on the Unmetric Score for YouTube)

Sector Brand

Automotive

Aviation

Banking

Beverages – Alcohol

Consumer Electronics

Sector Brand

Food & Beverages

Hospitality

Insurance

Luxury

Home Appliances

December 2013

Page 19: Social Media Shakedown of Top UK Brands in December 2013

(Based on the Unmetric Score for YouTube)

Sector Brand

Home Care

Mobile & Handhelds

Personal Care

Restaurant & Cafe

Sector Brand

Retail Chains

Retail

Telecom Services

Travel

December 2013

Sector Leaders in the United Kingdom

Page 20: Social Media Shakedown of Top UK Brands in December 2013

SO

A Closer Look at Selected Top

Brands

Page 21: Social Media Shakedown of Top UK Brands in December 2013

LG UK – So Viral It’s Scary – Men can’t multitask #LGUltrawide

Video Views Growth LG UK’s video on how men can’t multitask garnered more than 5.9 million views to become the most

watched video on its channel

Page 22: Social Media Shakedown of Top UK Brands in December 2013

Nokia UK: Lumia 2520: For Work. For Play

Video Views Growth Nokia UK’s video about the Lumia 2520 was the most viewed video on its channel in December with more

than 357,000 views.

Page 23: Social Media Shakedown of Top UK Brands in December 2013

Virgin Money’s ‘South Pole 2013’ video was viewed more than 8,000 times in December and was the most

watched on its channel.

Video Views Growth

Virgin Money: South Pole 2013: Arrival at the Pole

Page 24: Social Media Shakedown of Top UK Brands in December 2013

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