18
BUZZMONITOR Business Intelligence for SOCIAL DATA March 2016

Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

  • Upload
    elife

  • View
    699

  • Download
    2

Embed Size (px)

Citation preview

Page 1: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

BUZZMONITORBusiness Intelligence forSOCIAL DATA

March 2016

Page 2: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Mexico

Brazil

US SpainGermany

Buzzmonitor| Where we are

Page 3: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Buzzmonitor | Some of our customers

Page 4: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

What is Buzzmonitor

1. LISTENING

Design any number of customized reports and organize them in folders. Generate Dashboards displaying any number of charts and share them with your team.

2. SOCIAL ANALYTICS

Measure the performance of your Facebook page, Youtube channel and Twitter profile and compare it with your competitors.

3. SOCIAL CRM

Manage your customers’ interactions and track conversation metrics on your Twitter and Facebook accounts.

4. SOCIAL BIG DATA

Using our exclusive text mining technology coupled with GNIP analyse millions of data points about any topic since 2006.

The first Business Intelligence tool for Social Data

Page 5: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Listening

Buzzmonitor allows the creation of unlimited reports through its exclusive report engine enabling cross-referencing, filtering and grouping of more than 40 variables, including bio, comments, terms, brands, followers and more.

Social networks covered (+ millions of sites, blogs and forums):

Page 6: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Listening | Reports & Dashboards

Choose among 4 types of charts and filter or group by tags, terms, sentiment, gender, location, bio and other attributes.

All monitoring projects can be also seen on dashboards and can be

shared with anyone from your team.

Page 7: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Dimension: Unique usersAny report can be either based on post volume or number of unique users to give a much more precise metrics for defining reach.

Pick your StyleAll colors of the reports can be customized directly on the tool without using any other add-on which simplify the life of the user

Listening| Exclusive features

E-mail alerts Buzzmonitor allows the users to set e-mail alerts with specific criteria and choose the list of people that will receive.

Page 8: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Social CRM & Community Management

Post, Interact, classify and organize data from Facebook, Twitter and Instagram profiles. Beautiful dashboards can also be created with custom CRM metrics.

E-book: Strategic Social CRM.

Social Networks covered:

Page 9: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Social CRM | Multiple accounts, multiple messages and schedules

You can add as many accounts from Facebook, Twitter and Instagram you wish.

You can schedule one or more messages, define schedule sequences and post everything at once on all your social channels.

Everything from the same Screen!

Page 10: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Social CRM | Save your time with saved Replies

Answering the same question over and over again?

As you reply to comments or tweets, Buzzmonitor creates a knowledge database of answers so you never have to retype again.

Page 11: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Social CRM | Large teams? Automate your workflow.

Ticket Management: embedded workflow to implement a full customer service via Social Platforms.

Author history: records all interactions with every customer.

Team analytics: productivity reports to be on top of your team performance.

Page 12: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Social Analytics

Social Analytics is the best way to analyze the performance of Social Channels and compare them with competitors.

Social networks covered:

Page 13: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Social Analytics | Facebook Pages Performance

12 metrics: compare your Page performance with any competitor’s pages. All this indicators are made online and real time.

E-book: 12 essential indicators from Facebook.

Page 14: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Social Analytics | Buzzmonitor Youtube Analytics

A 10 metrics Analysis Report for your Youtube Channel .

E-book: Youtube: 10 successful indicators.

Page 15: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Social Analytics | Twitter Performance

Buzzmonitor covers Twitter Followers Evolution and TOP Retweets reports.

Page 16: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Social Analytics | Instagram

Buzzmonitor delivers 3 metrics from Instagram: Followers Evolution, Engagement by Posts and Profile Engagement.

* available via e-mail reports

Page 17: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Social Analytics | Adlytics for Facebook ads*

Adlytics is an add-on for Buzzmonitor.

Adlytics delivers every day cost stats of your Facebook ads.

Your whole cost story is stored and Adlytics alerts you whenever you are paying to much for an add based on previous data.

* available via e-mail reports

Best Ad Lowest performing Ad

Page 18: Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

Thank youwww.getBuzzmonitor.com@getBuzzmonitor