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T U R N C U S T O M E R S I N T O B R A N D A M B A S S A D O R S T O A C H I E V E Y O U R B U S I N E S S
G O A L S
Customer Care & Retention
www.phonesandcomputers.com
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Customer Retention
Every business is a service business. Does your service put "a smile" on the customer's face?
www.phonesandcomputers.com
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Customer Retention
Customer is the key
Recognize the importance of
Customer Care
Growth of any business depends
largely on the number of “Satisfied
Customers”
Understand the
requirements of the
customer
Resolve their issues
www.phonesandcomputers.com
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Customer Retention
“Satisfied customers come back for Services” termed as Customer Retention
www.phonesandcomputers.com
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Customer Retention
• Principal ingredient to any business for its success.
• Backbone of every industry • Heart of all Successful
Firms• Literally “Make or Break”
your business
Effective Customer
Care:
www.phonesandcomputers.com
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Customer Retention Strategies
Offer Value for Money
Gain Customer
TRUST
stick to the word of promise
Listen & Respond to Maintain a
good relationship,
www.phonesandcomputers.com
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Customer into Brand Ambassador
Highly Satisfied customer recommends your
products and Services at free of cost positive word-of-mouth messages, in the
form of reviews
Majority of the organizations are all well aware about this vitally
important fact
Generates better business
www.phonesandcomputers.com
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Business Goals
Never ignore the importance of
Customer Care as most of the transactions take place online these days.
Provide Better Customer Care to
achieve Business Goals in this today’s
cutthroat competition.
www.phonesandcomputers.com
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Thank You
Elite Phones and Computers Cares their Customer most. To know more, Please Visit:
http://www.phonesandcomputers.com/
www.phonesandcomputers.com
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