BY:

ANSHUL SHOKEEN

03080303912

Transactional analysis Transactional analysis is the study of social transactions

between people. It is a technique used to help people better

understand their own and others behavior, especially in

interpersonal relationship

Courses in TA are given to managers to help them improve

interpersonal communication and effectiveness.

It is based on psychotherapy.

Primary concept in Ta are ego state, transactions, strokes and

way people spend their time

Analysis of EGO state

Acc to berne, suggested that all people have three ego states:

P(PARENT)

A(ADULT)

C(CHILD)

Per

son

alit

y

PARENT EGO

Result of messages people receive from their parents, elder sister, teachers during early childhood.

It is expressed by advice of do’s and don’ts.

Types :

• Nurturing parent ego

• Critical parent ego

Parent ego

CHILD EGO

This states constitutes the emotional, creative, spontaneous and impulsive component of personality.

It is characterized by immature behaviour.

Child ego state reflects early child hood conditions and experiences perceived by individuals in their early yrs of life that is up to 5 yrs. Three form of child ego:

Natural child

Little professor

Adaptive child

ADULT EGO

Adult ego state is data processing center.

Part of our personality that can process data accurately, that sees, hears, thinks, and can come up with solutions to problems based on the facts and not solely on our pre-judged thoughts or childlike emotions.

Gives a person a measure of objectivity.

Can evaluate parental and child programming and decide on what is all right and what needs to be changed.

Types of TRANSACTIONS

I) Complementary ‘Transactions’

Interactions, responses, actions regarded as appropriate and expected from another person.

Parallel communication arrows, communication continues.

Example 1: #1 What is the time please?

#2 It is 11:15.P

CC

A

P

A

Example 2:

#1 You’re late again!

#2 I’m sorry. It won’t happen again.P

A

P

A

CC

II) Crossed ‘Transactions’

Interactions, responses, actions NOT regarded as appropriate or expected from another person.

When a transaction gets an unexpected response from an unexpected ego

state in the other person.

Crossed communication arrows, communication breakdown.

Example 1 #1 What time do you have?

#2 There’s a clock on the wall, why don’t you figure it out yourself?

A

C

A

P

C

P

III) Ulterior ‘Transactions’

Interactions, responses, actions which are different from those

explicitly stated

When a transaction has a hidden message to it and it hooks the ego

state the hidden message was going for not the one the overt message

was aimed at.

The ulterior message is more important to the sender than the overt

message.

Eg.1) Do you know where the xray is?I cant find anything when I

need it.(Looks sad and pouts a little)

2)Don’t worry I will find it for you(Gives an affectionate look and

touch).

JOHARI WINDOW

PUBLIC BLIND

HIDDEN UNKNOWN

BEHAVIOURKNOWN TO SELF

BEHAVIOURUNKNOWN TO SELF

KNOWN TO OTHERS

UNKNOWN TO OTHERS

THANK U