1

Click here to load reader

BPO Future Forward: 6 Areas of Opportunity in Marketing Procurement

Embed Size (px)

DESCRIPTION

With the tightening of the global economy, companies are taking a different look at the way they invest their money. Certain areas, formerly exempt from budget measures, are being looked at with increased scrutiny in order to assist with making the bottom line stronger. The marketing department is one of those areas. Today, marketing budgets are being tightened and marketing managers are scrutinizing where to invest their dollars for optimal return. This is where marketing procurement comes into play. The marketing procurement space is a very slippery slope. This is due to two primary reasons. First, the area is very relationship-driven and emotionally sits very close to the stakeholder’s heart. Second, procurement professionals in this area do not typically migrate from the client side of the organization. Another reason is the perceived uniqueness of the marketing offerings. While most marketing campaigns are in fact unique, the process through which such campaigns are developed is not. And that’s where the opportunities lie – to deconstruct the process and get to the right procurement model. Here are six such opportunities.

Citation preview

Page 1: BPO Future Forward: 6 Areas of Opportunity in Marketing Procurement

1. APPLY PROPER COMMODITYMANAGEMENT TECHNIQUES

2. LEVERAGE INNOVATIVEPROCUREMENT TECHNOLOGIES

3. OUTSOURCE MARKETINGPRODUCTION

In many companies, the marketing function is yet to be subjected to the rigors of process-driven procurement. This is because of the perceived uniqueness of marketing o�erings. While most

marketing campaigns are in fact unique, the process through which such campaigns are developed is not. And that’s where the opportunities lie – to deconstruct the process and get to

the right procurement model. Here are 6 such opportunities.

6 areas of opportunityin marketing procurement

Network with industry leaders at InfosysBPO.com/community

InfosysBPO.com/procurement_strategy

Follow us @infosys_bpo

#Procurement

Even in mature areas, such as printing in marketing support, techniques like competitive bidding, tiered discounts,

and performance-based targets can deliver savings up to 15%

6. BUILD A TEAM OF SPECIALISTS

Large savings can be realized by evaluating production contracts

against the parameters that relate to cost, quality, and time; while

executing all production-related activities through third-party

providers

Marketing support and production can bene�t from technology-driven

processes like reverse auctions, e-bidding, aggregators/consolidators

and e-catalogs

Look for a BPO partner with category management consultants who come

from the marketing business and possess a deep comprehensive

knowledge of marketing operations

4. APPROACH PROCUREMENT OFMARKETING SERVICES COLLABORATIVELY

The most successful negotiations will be the result of a three-way

partnership between procurement, marketing stakeholders, and

supplier agencies

5. IDENTIFY OPPORTUNITIES FROMSIGNIFICANT EXPENDITURE

Procurement negotiations with deep involvement of agencies across

consumer, professional, and digital media can deliver signi�cant savings even with small percentage changes

THE SOURCING AND PROCUREMENT(S&P) SERIES