Excellence in Business. Excellence in People.

Introducing OPRA Develop – Healthy Thinking:

An integrated approach to developing high performing staff

Excellence in Business. Excellence in People.Introduction

The need for an integrated approach to staff development

What development do staff need?

What is the science behind staff development?

Introducing OPRA Develop

Excellence in Business. Excellence in People.

Integrated staff developmentOur review of current training course options found:

There are too many ad-hoc and one-off training options for staff

The quality of training delivery and outcomes of training is seldom evaluated…if at all

Training courses tend not to have a scientific (tried and proven) basisThe end result?

It is difficult to justify a personal development programme given these limitations

Excellence in Business. Excellence in People.Core Concepts

How to be more healthy in one’s thinking

How to believe in oneself more

How to communicate more effectively with others

How to control the emotions in yourself and others

How to manage personal stress (work and personal) and become more resilient

Excellence in Business. Excellence in People.

The Science of Staff DevelopmentResearch has confirmed that for any training intervention to be effective, it must:

Have a strong research base

Include some form of evaluation either formal or pragmatic

Have been validated internationally as leading-edge or best of breed

Have application to the world of work, across multiple organisations, cultures and people

Link into, and support other training interventions thereby becoming a complete developmental offering

Excellence in Business. Excellence in People.

Introducing OPRA DevelopFive two-day programmes

designed to release talent in your organisation

All courses are grounded in the science of self-development and each has a unique facilitator who is recognised in their specific field of expertise

Excellence in Business. Excellence in People.OPRA Develop

Excellence in Business. Excellence in People.Healthy Thinking

Developed by Dr Tom Mulholland and the Healthy Thinking Institute, our independent evaluation showed the benefits of this training to be dramatic and long lasting.

Presents a set of tools to manage thoughts, attitudes, emotions and behaviours.

A new language of internal and external dialogue.

The Attitude Doctor system is aimed at diagnosing and treating the Ten Unhealthy Attitude Profiles.

A Healthy Thinking culture can be adopted by individuals and organisations.

Excellence in Business. Excellence in People.Independent Evaluation

75% of respondents noticed a change in their behaviour since attending the Healthy Thinking course.

Of this group, 100% believed this change would last indefinitely one year later.

92% of respondents believed that the Healthy Thinking principles were either ‘effective’ or ‘very effective’ when applied to their personal lives.

KPIs increased, as did engagement and customer satisfaction.

Excellence in Business. Excellence in People.

Introducing Dr. MulhollandDr Tom Mulholland is the founder of the Healthy Thinking Institute.

He has a 1st Class Honours degree in molecular genetics, is a Medical Doctor, best selling author, global speaker and trainer and Chief Emotional Architect at the Healthy Thinking Institute.

With a strong science and business background to compliment his many years of clinical experience as a hospital emergency doctor, he knows full well the consequences of having an unhealthy attitude.

He has written books and designed teaching programs around Healthy Thinking. He is an honorary lecturer in Psychological Medicine at Auckland School of Medicine.

Excellence in Business. Excellence in People.Healthy Thinking ®

The New Language

Dr Tom Mulholland

www.healthythinking.biz

Excellence in Business. Excellence in People.

We have a choice to think differently, to feel differently and to act differently is our

greatest freedom.

Excellence in Business. Excellence in People.What is Healthy

Thinking®?

The ability to change how you feel and act by

changing what you think

Excellence in Business. Excellence in People.

Healthy Thinking Outcomes

Set of tools

Common language

Brand and Culture

Excellence in Business. Excellence in People.

• Healthy Thinking® can reduce and even eliminate unhealthy emotions!

• What is the cost of stress, frustration and anger to your business and your health?

• Stress is born, lives and dies between your ears.

Excellence in Business. Excellence in People.

The Pandemic of Unhealthy Thinking

Work conflict Road rage

Home Stress Poor performance

Poor sleep Poor attention

Excellence in Business. Excellence in People.Frustration

A week?

A day?

An hour?

A minute?

Could you eliminate this for life?

Excellence in Business. Excellence in People.

What We Feel Each Week

StressDisappointment

FrustrationRejection

AnxietyJealousy

ResentmentAnger

SadnessGuilt

33%22%40%11%33%6%

13%20%15%13%

Excellence in Business. Excellence in People.Typical Team Data

Excellence in Business. Excellence in People.Team Efficiency

Un-healthy

Thinking36%Heal

thy Thinking64%

Excellence in Business. Excellence in People.Signs

Low profitAbsenteeismChurnLow customer satisfactionAvoidance behaviourPeople looking for a fightActive disengagementToxic personalitiesPhysical changes

Excellence in Business. Excellence in People.The Computer Analogy

Mind = software

Brain = hardware

Excellence in Business. Excellence in People.Neurology

• Brain secretes hormones which increase cortisol when stress becomes DISTRESS

• These feedback into the brain and down regulate receptors in the hippocampus

• This affects working memory and concentration and over time the hippocampus gets smaller, YOUR SOFTWARE CAN BURN OUT YOUR HARD DRIVE

Stop the hippocampal rot

Excellence in Business. Excellence in People.

Neuro-transmission between the Synaptic nerve terminalNerve cells (axons) connect through dendrites

Electrical charge passes through synapse

Neuro transmitters are needed to jump the gap

Neurons that fire together wire together

Can change the networks that stimulate the Pleasure Centre and Disengage the Grumpy Unit

Excellence in Business. Excellence in People.The Brain Map

The brain works on a series of electronic connections, we have 10 trillion of them!

Millions of connections are made every second.Thoughts create new networks and habitual

thinking strengthens these networks. You can prune unhealthy connections that

activate your grumpy unit, by simply not using them and replacing them with healthy thinking alternatives! You may even be able to make your own Dopamine!

Excellence in Business. Excellence in People.Eliminate the Negative

How are you going to do it?

StressDisappointment

FrustrationRejection

AnxietyJealousy

ResentmentAnger

SadnessGuilt

Excellence in Business. Excellence in People.Where It All Starts

You have to think of something

Excellence in Business. Excellence in People.Emotional Algebra

Feel the emotion – Trigger = Thought:Is it true?

Is it worth it?Does it help you achieve your goal?

Excellence in Business. Excellence in People.The Thinking Styles

Trigger

+Thought

=Emotion

Excellence in Business. Excellence in People.Spiral of

DisengagementDEMANDER

EXTREMIST

FORTUNE TELLERDENIALIST

DISTORTER

JUDGEGENERALISER

DOOM MERCHANTJUSTIFIER

Excellence in Business. Excellence in People.Why?

Why would you have an unhealthy attitude?

Why would you put up with other people’s unhealthy behaviours?

Excellence in Business. Excellence in People.

Your MIND is your biggest

COMPETITOR

Excellence in Business. Excellence in People.PC Change

Change your software (your mind)

and your hardware (your brain)

can change as well.

You will feel the difference!

Excellence in Business. Excellence in People.OPRA Develop