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The New Sales Playbook

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Page 1: The New Sales Playbook
Page 2: The New Sales Playbook

SESSION SPONSOR

THE NEW SALES PLAYBOOKDarrell Amy, Dealer Marketing

Larry Levine, Social Sales Academy

Page 3: The New Sales Playbook

SALES FUNNEL

How Do You Fill Your Sales Funnel?

30-60-90

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Two Types of Prospects

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SEARCHINGMarketing

NOT SEARCHINGSales

RELATIONSHIPFUNNEL

LEADFUNNEL

Two Prospect Funnels

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Filling the Funnel:The Old Sales Playbook

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Buyers are 57% of the way through the decision making process before engaging with a sales rep or vendor.Corporate Executive BoardHarvard Business Review, June 2012Survey of 1,600 mid-sized business decision makers  

The Buyer Changed

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Buyer 2.0

Researches Online

1. Empowered with information2. Afraid of making bad decisions3. Pressed for time

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• The modern consumer is digitally driven, socially connected and mobile empowered.

• Unlimited access to real-time information about your company, products, competitors & customers

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Google & LinkedIn have forever changed the sales process.

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Meet the Newest Members of Your Sales Team

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NEW SALES PLAYBOOK

The Problem

OLD SCHOOL NEW SCHOOL

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The New Sales Playbook

SEARCHINGMarketing

NOT SEARCHINGSales

RELATIONSHIPFUNNEL

LEADFUNNEL

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SESSION SPONSOR

Larry LevineSales

How to Fill Your Relationship Funnel

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My Story• 28 years in the industry• Los Angeles sales “rat race”• Zero account base• 2014 Results

• $650,000 in net new business• $1,600,000 pipeline leveraging

LinkedIn relationships

www.linkedin.com/in/larrylevine1992

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KNOW

LIKE

TRUST

NOT SEARCHINGSales

RELATIONSHIPFUNNEL

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“The two keys to success are:(1) building relationships and (2) changing the way people think”

Social selling can accomplish both

“1937”

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The Power of Your Network

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177 Finance Directors!

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Let’s Do Some Simple MathThree Accounts per Week 3 current clientsFive Second Degree Connections 15 new prospectsOne Month 60/monthOne Year 720/year

10% Appointment Ratio 72/year6 new sales appointments per month

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Social Selling Defined

Using social networks to leverage your personal brand to fill your relationship funnel.

NOT SEARCHINGSales

RELATIONSHIPFUNNEL

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THE KEY TO WINNING IN SOCIAL IS NOT TO ADOPT A SEPARATE STRATEGY FOR IT BUT TO LOOK AT THE EXISTING SALES STRATEGY AND INTEGRATE SOCIAL INTO IT.

NEW SALES PLAYBOOKOLD SCHOOL NEW SCHOOL

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DailyHabits

Killer Profile

Pillars of Social Selling Success

Social Selling Skills

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Headline

BusinessHead Shot

(First Impression)

PersonalURL

Headline: What You Do(Not Your Title)

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Contact InformationPhone Number

Email

TwitterDealer Website/Blog

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Trust = Credibility + Connection

WHO does this rep know that I know?

WHAT does this rep know that could help

my business?

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“77% of people who are going to interact with you will check you out on LinkedIn first.” Entrepreneur Magazine

It is about bringing your personal brand to the marketplace to parallel your business brand

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RESEARCHFind companies and contacts in your territory.

FOLLOWLearn about your prospect

CONNECTSend a personalized invitation.

NURTUREBuild relationship with content

MEETAsk for a conversation.

The Social Selling Process

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Nurturing Relationships

Content Drives Conversation

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• 2009 met with CFO – just entered into agreement

• Mined connections – led to IT Manager and Staff Accountant (Connected)

• 2013 found out Kiwanis friend was a docent

• Set up 90 day campaign• (4) KM C554e’s

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SESSION SPONSOR

MarketingHow to Build a Lead Funnel

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KNOW

LIKE

TRUST

Marketing Role

SEARCHINGGet Found OnlineWith ReferencesAnd Helpful Info

NOT SEARCHING

Provide content for sales reps to share

Sharable Content

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94% of buying decisions begin online

Digital content IS becoming a deal breaker for consumers who are looking for information online. Companies that aren’t there with answers to prospects’ questions will fall off the radar, while brands that anticipate questions and provide useful resources will win brand awareness and, eventually, conversions. Acquity Group, 2014 B2B Procurement Study

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Get Found

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Create Lots of Content• Blog at least once a week• Share on social networks

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What Type of Content?1. Who is your target?2. What are their challenges?3. Where do they consume

content?

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SALES

SALES

LINKEDINCOACHING

MARKETING

MARKETING

57%

IN PERSON

DIGITAL PROSPECTING

DIGITAL MARKETING

ONLINE

BLOGWRITING

SOCIALMEDIA

SEARCHENGINES

WEBSITEDESIGN

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SESSION SPONSOR

What Now?Implementing the New Sales Playbook

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Sales-Fill Relationship Funnel1. Optimize LinkedIn Profiles2. Master Social Sales Skills3. Share Content4. Drive Conversation

NOT SEARCHINGSales

RELATIONSHIPFUNNEL

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Marketing-Fill Lead Funnel1. Create Lots of Content2. Get Found Online3. Provide Content for Sales to Share

SEARCHINGMarketing

LEADFUNNEL

Page 46: The New Sales Playbook

Questions?Darrell AmyDealer [email protected]

Larry LevineSocial Sales [email protected]