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Integrating and Executing a Highly Effective Sales Process Tom Erb [email protected] Andy Moss Andy.Moss@mforcestaffing.com

Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

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Page 1: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

Integrating and Executing a Highly Effective Sales Process

Tom [email protected]

Andy [email protected]

Page 2: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

22/1Average Ratio of Voicemails to Live Connects

Page 3: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

Then and Now

2001 Today

22:16:1

73% less effective doing the same thing

Page 4: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

What are our options?

1.Make more calls

2.Get the prospect to call us back

3.Get the prospect to answer the phone

Page 5: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

Sales is a game of chess,

not war

Page 6: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

A Proven, Repeatable

Sales Process

Identify suspect

companies and contacts

Implement 10-week sales

contact schedule

Qualify prospects and

targets

Add opportunities

to sales pipeline

Work opportunities

through pipeline stages

Close wins and losses

Page 7: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

How do I get the prospect to answer the phone?

Page 8: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

How many

contacts to make a sale?

1st Con

tact

2nd C

ontac

t

3rd Con

tact

4th Con

tact

5-12 C

ontac

ts0%

10%20%30%40%50%60%70%80%90%

2% 3% 5% 10%

80%

Most sales people give up after the

2nd or 3rd call

Page 9: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

Suspect/ Prospect Contact Schedule

Wk 1 • Value Prop Mailing

Wk 2 • Value Prop Email/ Intro Voice Mail/ Follow Up Email

Wk 3 • Follow Up Voice Mail

Wk 4 • Follow Up Email

Wk 5 • Follow Up Voice Mail

Wk 6 • Content Email

Wk 7 • Follow Up Voice Mail

Wk 8 • Content Email

Wk 9 • Content Voice Mail

Wk 10• “Backing off” Email

Page 10: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

Managing the Sales Process in Bullhorn

Page 11: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

Create Saved Layout

s

Page 12: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

Touch Campaign Custom Field

Page 13: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

Filter by Status

Page 14: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

Results!

• 25 meetings• 15 engineering job orders (perm and

contract)• 4 placements (so far!)

Page 15: Integrating and Executing a Highly Effective Sales Process by Tom Erb and Andy Moss at Engage 2016

In Closing

• Our traditional sales activity is becoming increasingly ineffective

• Sales is a chess game• Create a compelling voice mail• Warm up your calls