Focusing on the Consumer: Navigating Through Moments of Growth

JOHN CAFARELLI, President and Founder, Ernest SuppliesROBIN HELFAND, Sweet Chief and Owner, Robin's Candy

JOMAREE PINKARD, Co-Founder, Hella Cocktail Co. DAVID RABKIN, EVP and General Manager, Global Marketing, American Express

Moderated By:

David RabkinEVP, Head of Global Marketing Global Commercial PaymentsAmerican Express Company

Jomaree PinkardCo-FounderHella Cocktail Co.

John CafarelliPresident & FounderErnest Supplies

Robin HelfandSweet Chief & OwnerRobin’s Candy

In this session you will learn to:

Consistently deliver world-class customer service in every retail format.

Anticipate and manage areas of growth. Meet rising expectations and emerging opportunities

head-on.