MTS B2C COMMERCE

B2C Commerce Solutions for Omni Channel retailing

Get a single view, of your customer in-store, mobile and web.

mtsdevelopment.com/en-us/b2c-commerce

MTS COMMERCE PLATFORM

Consistent B2C Buying JourneyCreate unique relationship between your customer buying journey and your brand.

Customers are more informed and connected than ever before. Your products are one click away from their fingertip however, they expect a consistent omni-channel experience everywhere, they demand product catalog accessible to them with every touch to your brand, in their phone, tablet, social media, search engine, kiosks and in-store.

MTS B2C Commerce Platform is an omni channel commerce solution that connects physical stores to web, social media and mobile applications and deliver a personalized experience across the entire customer journey.

MTS COMMERCE PLATFORM

01 Single Customer ProfileSuccess depends on customer satisfaction and successful companies differentiate themselves from the competition.

02 Personalized Buying JourneyDeliver rich and personalized customer journey across different channels with powerful and flexible b2c commerce solutions.

03 Maximize Customer EngagementConnect with your customer wherever they are & have revolutionary way of creating and implementing a rich customer experience.

04 Optimize Order ExecutionEfficient and appropriate supply chain management capabilities that leads to a greater profit and higher customer satisfaction.

MTS COMMERCE PLATFORM

Single Customer ProfileReal-time, 360-degree view of your customers across all channels

Success depends on customer satisfaction and successful companies differentiate themselves from the competition through a unified customer experience. Aggregate customer interactions, transactions, navigations and behaviors into a single rich customer repository, so you can deliver personalized content and promotion offers based on specific need, channel, device or location. Plus, it improves the ability to make better merchandise decisions and product selections.

MTS COMMERCE PLATFORM

Advance customer analytics that personalized for each individual customer is one of main retail business

Challenges

MTS COMMERCE PLATFORM

Personalized Buying JourneyB2C Commerce Solution that attracts serious buyers & the key to more conversion

Legacy customer processes are no longer fit-for-purpose in the connected world we are living in. The challenge is to capture and optimize customer time and deliver a targeted promotion based on inquiry, profile, device, location and transaction history. However, these marketing offers should be consistent across all business touchpoints. Using MTS B2C commerce solutions, you can deliver a consistent and personalized customer journey. It empowers engagement and customer fulfillment.

MTS COMMERCE PLATFORM

Maximize Customer EngagementProvide a consistent shopping experience that encourages the relationship with your brand

From the initial steps of research to the final buying decision, customers are traveling across different channels they search on mobile, browse in-store and buy on the web, however, they expect the same brand value proposition across all channels. To meet demands, you need a complete solution that's robust enough to adapt quickly and easily for today's savvy buyers. With MTS B2C commerce solutions, helps you to overcome technical challenges to support digital transformation.

MTS COMMERCE PLATFORM

"Consumers no longer see a distinction between online and offline shopping. Whether it’s searching on a laptop, browsing main street shops or hanging out at the mall — it’s all shopping"

Operations manager, apparel retailer

MTS COMMERCE PLATFORM

Optimize Order ExecutionAchieving high customer satisfaction is a major strategic decision in your business.

Growth requires a robust foundation, a system that responds to rapid business changes, MTS platform is a high scalable solution built on a robust infrastructure that scale as your business growth. It allows multi-sites, multi-region and adapt with your business model. With clustering and loading balancing. We ensure maximum availability and high performance.

Cross-channel FulfillmentAll different types of fulfillment scenarios of buying

Order fulfillment can be complicated and subject to different variables and forecast. The key on how to monitor and control performance across all different channels and optimize execution. With MTS Platform, you can identify and prioritizes your customers need and have more efficient and appropriate supply chain management capabilities and the results, ultimately greater profit and higher customer satisfaction.

MTS COMMERCE PLATFORM

MTS COMMERCE PLATFORM

End-to-End SolutionDrive cross channel Visibility of Your Entire Business

Mobile Store

Deliver an extraordinary

shopping experience

Social Commerce

Listen, engage & respond to your

customers

Web Store

Sophisticated system to meet current & future

needs

Point of Sale

Deliver retail growth & streamline

operation

Product Management

Centerline product data into a single

repository

Promotion Management

Flexible promotion options to drive

campaigns success

Order Management

Real-time visibility across the entire order life cycle

Supply Chain

Purchase from anywhere, deliver

anywhere

MTS COMMERCE PLATFORM

More on how to build and deploy an Omni channel commerce solution:

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