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Phases of Interview

Slide share phases of an interview

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Page 1: Slide share phases of an interview

Phases of Interview

Page 2: Slide share phases of an interview

Phases of an Interview

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Identify your questions◦ Select the questions that will gather all the

information you require ◦ Select question that work with your interview

style

Anticipate their questions◦ Think of answers for any question that may arise

Phase 1: Preparation

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Know the job description and other job information

◦ Know the official job title◦ Understand the duties of the job and how it fits

into the organization◦ Understand the skills and competencies that will

be required of the candidate ◦ Know the salary, benefits and compensation

Phase 1: Preparation

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Review Resume

◦ Review their educational background ◦ Review their work history ◦ Review the dates of the work history ◦ Identify any concerns that need to be explored

Phase 1: Preparation

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Get acquainted ◦ Introduce yourself and identify your position ◦ Ask the candidate their name

Phase 2: The Opening

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Build rapport ◦ Be on time ◦ Put the interviewee at ease◦ Greet the candidate with a firm, friendly

handshake ◦ Set the tone with your voice inflection, gestures

and facial expressions ◦ Use neutral terms and non-threatening

mannerisms and body language

Phase 2: The Opening

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Explain the procedure that will be followed◦ Explain the purpose of the interview to allay the

candidates fears and apprehension ◦ Identify the length of time required ◦ Allow an opportunity for their questions

Phase 2: The Opening

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Gather the information ◦ Needed to determine candidates suitability for the

job ◦ This is the assessment period

Phase 3: Exchange of Information

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Use appropriate questions, pertinent responses ◦ Good questioning is a four step process that

involves:

◦ Ask a question ◦ Receive the answer◦ Evaluate the answer◦ Record the response

Phase 3: Exchange of Information

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Monitor verbal and non-verbal body language ◦ Listen carefully ◦ Keep an open mind ◦ Compare the accuracy of responses to previous

answers

Phase 3: Exchange of Information

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Take notes◦ Summarize the key points◦ Notes should be factual, objective, concise, clear

and complete

Phase 3: Exchange of Information

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Encourage the applicant to ask their questions ◦ Open the floor for the candidate to ask question ◦ Allow enough time for the candidate to ask these

questions◦ Address all their concerns

Further assess the applicant’s values ◦ Ask some final question like  

“What are you proud of that we did not talk about?”“When you consider all of the things we talked about, what did we not discuss that you think we should have?”

Phase 4: The Closing

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Sell the applicant on the company and the job if appropriate to do so ◦ Caution around saying anything that could be

misconstrued as a job offer ◦ Keep them interested until final decision can be made

Identify when you expect to make the hiring decision ◦ Provide them with a date they will hear from you◦ Tell them you will contact them either way

Thank the candidate ◦ Ask the candidate to confirm their contact information ◦ Thank them for their time and ask them not to discuss the

details with anyone

Phase 4: The Closing

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Record your impressions ◦ Make final notes of verbal responses ◦ Summarize your impressions about non-verbal

responses

Make your decision based on the best candidate for the job ◦ Trust instincts but verify with responses ◦ Compare the candidates responses to the skills

and competencies you require

Phase 5: Evaluation

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Consider all factors◦ technical skills, attitude, aptitude, leadership,

motivation and fit with the company   Complete an interview evaluation

◦ Use a scoring rubrics ◦ Compare the scores with the impressions

Phase 5: Evaluation

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This is part of an on-line course “Recruiting, Interviewing, Selection & Performance

Review”

REGISTER ON-LINEhttp://better-business-solutions.teachable.com

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Better Business Solutions

[email protected]

http://better-business-solutions.teachable.com

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THANK YOU