Deepak Kumar

Contact: (+971) 0568652659 / (+91) 8875332931 Email: deepuverma@outlook.com, deepuverma@engineer.com

Career Summary - Objective:

A technology adaptable and innovation oriented Network Engineer, Customer Support Engineer, seeking a challenging career where knowledge and solution-oriented skills may significantly contribute to the organization’s development and progress with more than 6 years of experience of Networks & Systems.

Skills:

Protocol & Configuration: OSPF, EIGRP, RIP, BGP, IS-IS, VTP, STP / RSTP, VLAN, Private VLAN, HSRP, VRRP, NAT, Ether-channel, ACL, IPv4 / IPv6, WLC, Firewall, Cisco Routers, FirePro Routers, Wireless AP, L2 and L3 Switches, ADSL Routers, Fiber and Microwave etc.Servers & Security: Servers 2008 / 2012 Installation, Configuration & Troubleshooting, Software Installation and Troubleshooting, Azure Server, RAID, LAN & Data Security, Avast, AVG, Trend Micro, Net Protector, Norton and Quick Heal Antivirus Configuring and Maintain, CPanel, Group Policy, Outlook, and BlackBerry Client etc.Applications: Windows 7, 8, 10, Ubuntu, Mac OS, Video Conferencing System, User’s call management, Remote Support, Software License and Updates Management, Wireshark, Dude Tool, Change Gear, KIWI Syslog, PRTG Networking Monitoring tool etc.

Hardware: Cisco ASA, Meraki, SonicWALL, Fortigate firewalls, HP Server, Dell PowerEdge, FirePro (Mikrotik) 1000, Cisco Switch 2960, 6500, 3850, 300 Series, Cisco Router 800, 1800, 2600, 1700, 920, 903, 9000 Series, Desktops and Laptops etc.

Experiences:

1. First Option LLC. Customer Support Engineer April’16 to till date

Configuration, troubleshooting of Cisco, HP, Dell switches & routers. Configure and troubleshooting Meraki, Cisco ASA, Fortigate firewalls. Design Wireless and Wired Network, Migration, updating, setup new network. Work on Avaya and Cisco Voice equipment. Implement Host Windows server, VM Configure and troubleshooting. Execute the ICT Projects by maintaining a proper coordination with client, sales, and technical

team, by reporting day to day activities to the management, and meeting the challenges to commissioning the projects with proper documentation.

Providing L2 Support to TAC, Field Engineers, Telecom Operators / Corporate Customers.

2. Synophic System Pvt. Ltd. (Client: Cisco System)Network Engineer March’15 to March’16

Configure and troubleshooting Cisco Router 1800, 2600, 920, 903, 901, Cisco ASA 5505 Series. Network Protocol used as BGP, MPLS, OSPF, VLAN, IPv6, IPv4, BDI, IS-IS, ACL, Quality of Services,

SNMP Server, TACACS Server and AAA services Provide Technical Support for 250+ Cisco ASR, Firewall Series Router for always network up. Use Citrix XenApp, Xshell, Putty software for remote access to AG2, AG1 and CSS site and

provide support for Cisco Router. Provide support to concerned teams for the immediate restoration of site/link and ERT for

customer communication, share the "Reason for Outage “with NOC Team/Upper Management New Cisco Router Installation, integration, ATP, Swapping, Port Swapping, Ring Close. Cisco Router license, Port, SFP. XFP installation and problem troubleshooting. Checking Fiber and Microwave connectivity with physically and remote tool. Maintaining Cisco Switches 2960, 6500, 3850, 2900, Desktops and Laptops. Create PE (Plan Event) and take approval from upper management.

3. INS E Solution LTD. (Client: KSS Group)

www.linkedIn.com/in/engdeepak     www.twitter.com/deepakkhw  

Desktop Engineer Oct’11 to Feb’15

Configure and Troubleshooting of FirePro Router 1000, ASA 5005 with NAT, OSPF, and VPN. Configure and Maintain Cisco 2960, 3550 Switches. Maintain VMware and Hyper-V, Tally Server and provide solutions for Tally Clients. Maintain File Server, DNS Server & IIS Server (Windows Server 2008). Troubleshoot of Desktop, Laptop (Hardware, software), Printers and related peripherals. Installation and Troubleshooting of Windows 7, Windows XP, Windows 8, Mac OS and Ubuntu. Configure Outlook, BlackBerry Email User and resolve email client problems. Create Weekly Backup on external Media, Network Drive and FTP Server. Provide Solution and configure SAP. Use Wire Shark, Micro Trend Office Scan, AVG Antivirus or other tools for Security purpose. Configure & Maintain CCTV Cameras, Video Conferencing system. Use PRTG Networking monitoring tool, Kiwi Syslog Server, Change Gear ticketing tool etc.

4. Acme Enterprises Hardware & Network Engineer (Technical Team Leader) July’09 – Sept’11

Worked with Cisco and HP Devices with NAT, RIP, and OSPF Protocols. Assign task to the team, communicate with Client, maintaining SLA, and report to IT Manager. Maintain and installation of LAN, WAN and Wi-Fi network, Server, Printer, Desktop and Laptop. Installation, Configure & Administer of Windows 2003 Server. Create User account, Create Domain Policies, Managing Account on Domain Controller. Configure IIS, FTP, Terminal Server, VPN Server and Application Server and provide solutions. Sharing Folder or Drive, Planning and assigning NTFS Permission, System Policies, Backup the

Data using external media, Networking using DHCP or Manual TCP / IP Services. Installation and Troubleshoot of Cisco and HP Switch, Router, ADSL Router and Access Points. Installation and Troubleshooting of Windows 7, Windows XP, Mac OS and Linux.

Educations:

CCNA (Routing & Switching) Cisco ID - CSCO12898725CCNA Collaboration (CICD, Voice) Cisco ID - CSCO12898725Certified Information Security Expert Innobuzz Knowledge Solutions, Delhi, 2012

Master of Computer Application (MCA) JNU, Jaipur, (Pursuing) 2014 – 2017

Master of Art (PG)MGS University, Bikaner, 2011

Advanced Diploma in Hardware & NetworkingVITHEC, Jaipur, 2009

Achievements: Certification of Appreciation by M/s KSS Group for the Project site M/s Lafarge India Ltd.

Personal Details:Permanent Address: XX, City - Khajuwala, Dist. – Bikaner State – Rajasthan (India) Current Address: XX, Dubai Passport: L529XXXX (Indian)Skype: deepu.verma88Date of Birth: XX / June / 1988

Declaration:I declare here all above furnished details are true up to my knowledge.

:Date [Deepak Kumar] : Place

www.linkedIn.com/in/engdeepak     www.twitter.com/deepakkhw