How to Recruit and Retain Veteran Talent

© Glassdoor, Inc. 2016

How to Recruit and Retain Veteran Talent

Glassdoor is a registered trademark of Glassdoor Inc.


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Featured Speakers

Logan Halliwell Military Programs & Partnership Manager

at Simplilearn

Lee-Anne Farley Global HR Operations Leader

at Glassdoor

Evan Guzman Global Head of Military Programs & Veteran

Affairs at Verizon


agenda candidate’s decisions today

new funnel of hiring

inside the veteran’s mind

best practices for attracting and ramping veterans

conversation spotlight: Verizon

key takeaways



Inavero, 2015 Retailing Today, 2013


Source: Edelman Global Trust Barometer Survey, 2015


Glassdoor Research, 2015


Glassdoor Research

Glassdoor Economic Research, 2015


New Funnel of Hiring


Don’t miss out on the true value of Veteran candidates.


Perseverance Team Oriented Disciplined

Leadership Stamina

Source: https://www.glassdoor.com/employers/blog/5-reasons-care-recruiting-veterans/


Making the Business Case

Source: Cone Communications 2015 Momentum


Inside the Veteran’s Mind


Inside the Veteran’s Mind: Employment

What companies "are best for me?

I am not really sure "what I want to do, yet.


Inside the Veteran’s Mind: Education

What industries "pay better?

What would be the "best degree to pursue?

Is there opportunity for growth "in this industry?


Inside the Veteran’s Mind: Entrepreneurship

Entrepreneurship is of interest,"but many are not really sure on what they want to do…

How can I get a loan or some help?

Can I succeed "in the civilian market?


Best Practices for Attracting and Ramping Veterans


How to Find Veteran Talent

Identify Veteran Persona Candidates •  Know what you are looking for

Align Veteran Pathways •  Career Progression: Job Role and Responsibility •  Increase company understanding of Veteran •  Have a structure to accept Veteran talent

Engage •  National, Regional, and Local •  Active Duty, Veteran, and Spouse


Understanding the Veteran Journey

Military Career Progression •  Rank, MOS, Billet "

Military Training

•  Professional Military Education (PME) •  Military Occupational Specialty (MOS) training "

Motivation

•  Mission Accomplishment / Troop Welfare •  Task delegation •  Accountability


Bridging the Skills Gap Define Veteran Candidate Persona

•  Targeting leadership or skillset?

•  What training requirements to catalyze existing value?

Military Learning is Similar to Certification Training

•  Standardized learning is baseline

•  On The Job (OJT) is different in each organization

Manage Baseline Expectation and Onboarding Plan

Hire for Culture and Train for Retention


Using e-Learning

Veteran talent responds well to structure

Familiar with e-Learning as education requirement

Align education to career progression

Use e-Learning to polish talent after hire


Hiring Military Spouses

Existing professional careers on hold due "to location

Understand the meaning of commitment

Portable, remote, can be forward deployed

With culture fit, a life long loyal employee



Our Approach

Support

Engage

Attract

Retain

1

2

3

4


Support: service members with jobs, career readiness,"

mentorship, and strategic alliances with VSO’s that"help to improve the quality of life through

financial and in-kind technical support


Engage:"with service members and military communities"

through our national programs, digital platforms,social media, live workshops and hiring events

Attract:"service members, Veterans and military spouses"

through all available engagement resources,"strategic partners, and newly discovered channels to"

drive traffic to Verizon careers, military talentnetwork and military discounts


Retain: Veteran employees by strategically aligning with our employee resource groups, through monthly activities, "

direct engagement, mentorship, and working with"community programs, retails stores, and other Verizon

locations across the country.


Key Takeaways


Key Takeaways

Leverage your internal network

Set expectations and provide ongoing education

Keep it simple


Logan Halliwell Military Programs & Partnerships Manager

at Simplilearn

Lee-Anne Farley Global HR Operations Leader

at Glassdoor

Evan Guzman Global Head of Military Programs & Veteran

Affairs at Verizon


Recruiting & HR

How to Recruit and Retain Veteran Talent