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FUSIO INDIA PROFILE fusioindia.co m Product & Features

Fusio India - IVR

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Fusio India cater recruitment solutions to various industries like BPO, ITES, IT, Telecom, Banking , Financial and Insurance, IT-Hardware, Software,Technical Support, Retail, Fashion, Garments, Merchandising, Media, Entertainment, Hospitality, Healthcare, Medical, Secretary, Front Office, Data Entry.

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Page 1: Fusio India - IVR

FUSIO INDIA PROFILE

fus io india.com

Product & Features

Page 2: Fusio India - IVR

Fusio India, a team of geek dreamers is infecting the globe with their revolutionary ideas from 2009. With a mission to

Envision Tomorrow’s needs, we create a fusion of Indian creativity with Global standards resulting in ingenious

Designing & Branding solutions. Our nifty Websites designed and developed to cater each client distinctly set them apart

in their industry and our specific marketing solutions ranging from Internet Marketing, SEO, and SMO to Software for

Bulk SMS, Bulk Mailing, IVR help them to increase their revenue by creating an inimitable rapport with customers.

Whether it be 3D Animation or a 2D Movie or simply a Multimedia walkthrough, Fusians believe in raising their

standards with each project. We aim to provide one stop solutions to our clients for all their Branding, Designing,

Promotional and Marketing needs.

With a vision to Envisions Tomorrow’s Needs, in ordinance with continuous research, embracing latest technology, and

working together in team, makes our company a place of constant interchange of ideas and realization of projects. This

fusion of individual talents & skilled versatility leads to the desirous result complete satisfaction of clients. Fusians crave

for new challenges where they can apply their skills and bring something even better than before.

ABOUT US

Page 3: Fusio India - IVR

WEBSITE DEVELOPMENT

SERVICES

GRAPHICS DESIGNING &

BRANDING

INTERNET

MARKETING

(SEO & SMO)

SOFTWARE

DEVELOPMENT

BULK SMS, MAILING & IVR

OUTBOUD DIALERS & BPO

CONSULTING EVENTS

2-D & 3-D

ANIMATION

Page 4: Fusio India - IVR

Outbound dialer

Inbound Dialer

Voice Blaster

IVR

Voice Logger

Digital Receptionist (Hosted)

Digital IVR (Hosted)

RANGE OF PRODUCTS TARGET AREA

Sales & Telemarketing

Collections

Help Desk

Political Campaign

Education

Page 5: Fusio India - IVR

DNC

Management

CTI

(Computer Telephony

Integration)

IVR

(Interactive Voice

Response System)

Voice

Recording

Voice Blast

Missed Call

Management

Web API For 3rd

Party Integration

3rd Party CRM

Integration /

URL Integration

DESCRIPTION OF PRODUCTS

Page 6: Fusio India - IVR

Predictive provide the filtration of calls.

Quality calls increase the productivity

Data maintenance on a single contact point

No Manual Intervention in data storage

Secure, safe and most productive way

Multi Contact handling on a single page for a single

user

Adjustable pacing of calls.

OUTBOUND

Facility to register queries or complaint or know

the status of query directly via interacting with

executive.

With the Help of IVR along with this the

customer has the facility to reach to the

appropriate destination without any hurdle.

Call waiting facility and Missed Call

management is also available.

INBOUND

Page 7: Fusio India - IVR

Direct your customers directly to the concerned department.

Promote your Company via pleasant voice.

Extend your office automation to your caller/customer

Attending the call at the first ring

Multilingual greetings to the caller as per caller ID.

Personalized greetings to known caller.

IVR works 24 hours a day and it never greets a caller with tired voice.

IVR

Page 8: Fusio India - IVR

Provides the functionality to give your important message to your valuable client without using

your manpower.

Call Quality is always up to the mark.

On a single PRI you can broadcast 30 calls at a single time. E.g. if your voice file is of 30 sec

then you can call 60 customers in a minute without using Man Power.

It can be used in various fields like Voting option/Feedback/Campaigning/Promotional Messages/

Reminder etc.

Mode of calling : a) PRI b) GSM c) CDMA

VOICE BLASTER

Page 9: Fusio India - IVR

Improved Customer Service Quality

User Friendly & Personalized Communication

Consistent Quality of Caller’s Experience

Faster Call Handling - No Lost Calls

Scalability: Modular design & open architecture ensure that ever evolving business needs are met

Cross-Selling Opportunities

Strong Differentiator Factor

Brand Equity Enhancement

High Automation Rate

AUTO ATTENDANT

Page 10: Fusio India - IVR

Quality Control

Performance Reviews

Customer Satisfaction

Resolving Disputes

Adhering To Company Policy

Restriction of Unwanted outgoing calls

VOICE LOGGER

Page 11: Fusio India - IVR

DIGITAL RECEPTIONIST

Never Miss a Business Lead

Project a Big-Company Image

Track and Analyse Calls With a Real-Time Dashboard

Give Callers a Personalized Experience

Make Your Phone Number Your Identity

Page 12: Fusio India - IVR

Customise any call flow

Personalize sales and customer support

Run 24/7/365

Integrate with any CRM or ERP

DIGITAL IVR

Page 13: Fusio India - IVR

C

L

I

E

N

T

S

& M O R E . .

Page 14: Fusio India - IVR

C-75, Sector-10, Noida – 201 301

0120 – 416-0-156

[email protected]

fusioindia.com

FUSIO INDIA

HEADQUARTERS

We Thrive to serve around the Globe. Opt your Location and we will reach you.

Londres 59E Hermosillo, Sonora.

+52 662 2123728

Branch – India Branch – Mexico

Page 15: Fusio India - IVR

We strive to ensure that we will be able to satisfy

you through our works of the highest quality and

exact delivery time.

Please Contact us so that we could help you in your

next project

FUSIO INDIA(Web Designing & Development, Digital & Internet

Marketing, Graphic Designing, 2D & 3D Animation,

Software Development, Multimedia Production,

Events Consultancy & BPO.)

@FusioIndia

/fusio.india

+Fusioindia

in.pinterest.com/FusioIndia

in.linkedin.com/in/fusioindia