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1 © 2014 SHL, a part of CEB. All rights reserved Taking the guess work out of global graduate recruitment Eugene Burke Chief Science & Analytics Officer

AGR AGM - CEB SHL Talent Measurement

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Page 1: AGR AGM - CEB SHL Talent Measurement

1 © 2014 SHL, a part of CEB. All rights reserved

Taking the guess work

out of global graduate

recruitment

Eugene Burke Chief Science & Analytics Officer

Page 2: AGR AGM - CEB SHL Talent Measurement

2 © 2014 SHL, a part of CEB. All rights reserved

Arguments for a data driven approach (1)

Employers are failing to meet their needs

Page 3: AGR AGM - CEB SHL Talent Measurement

3 © 2014 SHL, a part of CEB. All rights reserved

Arguments for a data driven approach (2)

Graduates are struggling to navigate to the right opportunity

Page 4: AGR AGM - CEB SHL Talent Measurement

4 © 2014 SHL, a part of CEB. All rights reserved

Arguments for a data driven approach (3)

The dynamics of the graduate talent pool have changed

Page 5: AGR AGM - CEB SHL Talent Measurement

5 © 2014 SHL, a part of CEB. All rights reserved

And recruitment is being asked to step up

1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey

2CEB (2012) Realising Recruiting Success in a Global Environment

67%1

15%2

CEO’s reporting a greater

need for insight to inform

investment decisions

Senior leaders reporting

their recruitment function

providing proactive advice

needed to shape business

strategy

Page 6: AGR AGM - CEB SHL Talent Measurement

6 © 2014 SHL, a part of CEB. All rights reserved

Are we optimising

our spend to

increase or

maintain the ROI

from graduate

recruitment?

The typical ask

of recruitment

1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey

2CEB (2012) Realising Recruiting Success in a Global Environment

67%1

15%2

CEO’s reporting a greater

need for insight to inform

investment decisions

Senior leaders reporting

their recruitment function

providing proactive advice

needed to shape business

strategy

And recruitment is being asked to step up

Page 7: AGR AGM - CEB SHL Talent Measurement

7 © 2014 SHL, a part of CEB. All rights reserved

Are we optimising

our spend to

increase or

maintain the ROI

from graduate

recruitment?

How can we

improve our

sourcing strategies

to drive ongoing

competitive

advantage?

Are we

delivering against

the operational

needs of the line

and business

units?

Are we building

the talent pools

we need to

support our

strategy?

The new world of graduate recruitment

1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey

2CEB (2012) Realising Recruiting Success in a Global Environment

67%1

15%2

CEO’s reporting a greater

need for insight to inform

investment decisions

Senior leaders reporting

their recruitment function

providing proactive advice

needed to shape business

strategy

And recruitment is being asked to step up

Page 8: AGR AGM - CEB SHL Talent Measurement

8 © 2014 SHL, a part of CEB. All rights reserved

Are we optimising

our spend to

increase or

maintain the ROI

from graduate

recruitment?

How can we

improve our

sourcing strategies

to drive ongoing

competitive

advantage?

Are we

delivering against

the operational

needs of the line

and business

units?

Are we building

the talent pools

we need to

support our

strategy?

The new world of graduate recruitment

The rise of the Talent Advisor

1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey

2CEB (2012) Realising Recruiting Success in a Global Environment

67%1

15%2

CEO’s reporting a greater

need for insight to inform

investment decisions

Senior leaders reporting

their recruitment function

providing proactive advice

needed to shape business

strategy

And recruitment is being asked to step up

Page 9: AGR AGM - CEB SHL Talent Measurement

9 © 2014 SHL, a part of CEB. All rights reserved

Are we optimising

our spend to

increase or

maintain the ROI

from graduate

recruitment?

How can we

improve our

sourcing strategies

to drive ongoing

competitive

advantage?

Are we

delivering against

the operational

needs of the line

and business

units?

Are we building

the talent pools

we need to

support our

strategy?

The new world of graduate recruitment

The rise of the Talent Advisor The need for talent intelligence

1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey

2CEB (2012) Realising Recruiting Success in a Global Environment

67%1

15%2

CEO’s reporting a greater

need for insight to inform

investment decisions

Senior leaders reporting

their recruitment function

providing proactive advice

needed to shape business

strategy

And recruitment is being asked to step up

Page 10: AGR AGM - CEB SHL Talent Measurement

10 © 2014 SHL, a part of CEB. All rights reserved

And returns on current investments are being questioned

Jobvite (2013) Social Recruiting Survey & CEB (2013) Recruiting Forecast Survey

Page 11: AGR AGM - CEB SHL Talent Measurement

11 © 2014 SHL, a part of CEB. All rights reserved

Two ideas …

Buy versus build – where do organisations

stand on the strategy they are pursuing?

Attracting and retaining talent – how do

organisations know if their EVP is having the

right impact?

Page 12: AGR AGM - CEB SHL Talent Measurement

12 © 2014 SHL, a part of CEB. All rights reserved

Why explore this?

Presentation given at the 2013 Association of Graduate Recruitment Conference

Page 13: AGR AGM - CEB SHL Talent Measurement

13 © 2014 SHL, a part of CEB. All rights reserved

Presentation given at the 2013 Association of Graduate Recruitment Conference

Why explore this?

Page 14: AGR AGM - CEB SHL Talent Measurement

14 © 2014 SHL, a part of CEB. All rights reserved

Buy versus build – where do organisations

stand on the strategy they are pursuing?

Page 15: AGR AGM - CEB SHL Talent Measurement

15 © 2014 SHL, a part of CEB. All rights reserved

What are employers looking for?

“When it comes to recruitment,

it can feel as though young

people and employers are

on completely different

planets. Too many young

people are struggling to find

their first job, whereas many

employers are finding it

difficult to get the skills they

want.” 1

1Peter Cheese in the press release for CIPD (2013)

Employers are from Mars, Young People are from Venus

2

2National Association for Colleges and

Employers (2013) Job Outlook 2013

Page 16: AGR AGM - CEB SHL Talent Measurement

16 © 2014 SHL, a part of CEB. All rights reserved

A validated model of employability

Can they get things done?

Can they bring people with them?

The examples given are selected dimensions from CEB’s Universal Competency Framework (UCF). In practice, the CEB

Employability Model draws on all UCF dimensions to provide a holistic view of graduate talent

Page 17: AGR AGM - CEB SHL Talent Measurement

17 © 2014 SHL, a part of CEB. All rights reserved

Four strategic spaces

Buy Buy &

Build

Buy &

Build Build

Buy Strategy Effective Either Strategy Works Buy & Build More Effective Build More Effective

Page 18: AGR AGM - CEB SHL Talent Measurement

18 © 2014 SHL, a part of CEB. All rights reserved

Which space do you occupy?

Banking

Business Services

Consumer Goods (Light)

Consumer Goods (Heavy)

Engineering

Food, Beverages & Tobacco

Healthcare

Insurance & Financial Services

Mining

Oil & Gas

Professional Services

Public Sector

Retail

Technology

Telecoms

Travel & Leisure

Utilities

Page 19: AGR AGM - CEB SHL Talent Measurement

19 © 2014 SHL, a part of CEB. All rights reserved

Which space do you occupy?

Australia

Belgium

Canada

China (Hong Kong)

China (Mainland)

China (Taiwan)

Denmark

Egypt

Finland

France

Germany

Greece

India

Indonesia

Ireland

Italy

Malaysia

Netherlands

New Zealand

Norway

Philippines

Poland

Portugal

Singapore

South Africa

Spain

Sweden

Saudi Arabia

Turkey

UAE

UK

US

Page 20: AGR AGM - CEB SHL Talent Measurement

20 © 2014 SHL, a part of CEB. All rights reserved

Attracting and retaining talent – how do

organisations know if their EVP is having the

right impact?

Page 21: AGR AGM - CEB SHL Talent Measurement

21 © 2014 SHL, a part of CEB. All rights reserved

Reconciling these numbers

How do you know

your EVP is having

the right impact?

Page 22: AGR AGM - CEB SHL Talent Measurement

22 © 2014 SHL, a part of CEB. All rights reserved

Here are some numbers that talk to value add

The premium in compensation required to attract

candidates who view an EVP as unattractive 21%

The difference in levels of commitment after 12

months for those organisations where EVP

matches expectations of new hires

10x

The increase of employee discretionary effort for

every 10% increase in employee commitment 6%

The increase of in employee performance gained

from a 6% increase in employee effort 2%

CEB (2006) Attracting and Retaining Critical Talent Segments

Page 23: AGR AGM - CEB SHL Talent Measurement

23 © 2014 SHL, a part of CEB. All rights reserved

What makes today’s graduates tick?

Page 24: AGR AGM - CEB SHL Talent Measurement

24 © 2014 SHL, a part of CEB. All rights reserved

Profiles do vary by geography

Top 5 motivational factors by

geographical region

Page 25: AGR AGM - CEB SHL Talent Measurement

25 © 2014 SHL, a part of CEB. All rights reserved

Employability lens and what makes graduates tick

Page 26: AGR AGM - CEB SHL Talent Measurement

26 © 2014 SHL, a part of CEB. All rights reserved

The window for EVP to have an impact is a small one

A little

investment in

behavioural

analysis …

… will yield a

premium

Page 27: AGR AGM - CEB SHL Talent Measurement

27 © 2014 SHL, a part of CEB. All rights reserved

Thank you