REVOLUTIONIZING FM SERVICES

THROUGH IOT: IS YOUR FACILITY READY?

Dr. Mazlan AbbasCEO - REDtone IOT Sdn Bhd

Email: mazlan.abbas@redtone.com

Building Maintenance Conference 2016Sept. 22, 2016

WHAT DO THEY HAVE IN COMMON?

I need to maintain the quality of my

goods.

Who is the intruder?

Can I reduce my electricity

bill?

Am I healthy?

When is my next bus?

Where can I park?

Monitoring of Assets – Typical Everyday Questions

What IF we can connect ALL these assets and get the answers to ALL these questions?

THE NEED TO CONNECT ASSETS

TECHNOLOGIES THAT ENABLE IOT

Cheap sensors(50% cheaper)

Cheap bandwidth(40x cheaper)

Cheap processing &

smarter(60x cheaper)

Ubiquitous wireless coverage(free wifi)

Big data(unstructured

data)

IPv6

Smartphones(personal gateway)

For the Past 10 Years

[Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic ]

[Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic ]

[Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic ]

DELIVERING REAL BUSINESS OUTCOMES1. Managing: How can IOT help me manage my assets more

effectively, become more operationally efficient, reduce my costs, and/or increase my throughput?

2. Monetizing: How can IOT help me generate additional revenues from the assets that are already in my business, or help me uncover new product opportunities?

3. Extending: How can IOT help me transform my business into a services business – one where I can develop meaningful product-oriented and customer-oriented relationships, increase my customers’ loyalty, and generate additional service-related revenues?

UNDERSTANDING PAHSES OF IOT MATURITY

Monitoring

Autonomous

OptimizationControl

UNDERSTANDING IOT MATURITY

MONITORINGVehicle Tracking

CONTROLSecurity LockImmobilizer

OPTIMISEBest RouteSafe FuelOptimize Engine

AUTONOMOUSSelf-DrivingSafe-Driving

ENVIRONMENTS

Manufacturing35% of manufacturers already use smart sensors. 10% plan to implement them within a year, and 8% plan to implement them within 3 years, according to PwC

TransportationConnected cars are a top IoT device. We estimate there will be over 220M connected cars on the road by 2020.

Oil, gas, and miningIn five years, it is predicted that 5.4 million IoT devices will be used on oil extraction sites. BI Intelligence said that these devices will primarily be internet-connected sensors used to provide environmental metrics about extraction sites.

InsuranceA survey has found that 74% of insurance executives believe the IoT will disrupt insurance within the next five years. 74% also plan to invest in developing and implementing IoT strategies by 2016, according to an SMA Research survey.

[Source:http://www.cbronline.com/news/internet-of-things/m2m/smart-connected-always-on-10-huge-iot-impacts-on-10-huge-sectors-4709736v]

ENVIRONMENTS

DefenseWe estimate spending on drones will reach $8.7B in 2020. In addition, 126K military robots will be shipped in 2020, according to Frost & Sullivan.

AgricultureWe estimate 75M IoT devices will be shipped for agricultural uses in 2020, at a 20% CAGR. These devices are primary sensors placed in soil to track acidity levels, temperature, and variables that help farmers increase crop yields.

Connected Homesmart meters are already a reality, and from the 313 million installed in homes worldwide in 2013, Navigate Research predicts that number to jump to 1.1 billion by 2022

Food ServicesWith the world population on the rise, IoT will help to keep food production levels at good pace. BI Intelligence estimates 75 million IoT device installations for agricultural uses by 2020, at a 20% CAGR.

[Source:http://www.cbronline.com/news/internet-of-things/m2m/smart-connected-always-on-10-huge-iot-impacts-on-10-huge-sectors-4709736v]

ENVIRONMENTS

InfrastructureWe estimate municipalities worldwide will increase their spending on IoT systems at a 30% CAGR, from $36B in 2014 to $133B in 2019. This investment will generate $421B in economic value for cities worldwide in 2019.

RetailBeacons, paired with mobile apps, are being used in stores to monitor customer behavior and push advertisements to customers. In the US, we estimate $44.4B will be generated from beacon triggered messages.

UtilitiesEnergy companies throughout the world are trying to meet the rising demand in energy. To do this, they will be installing nearly 1 B smart meters by 2020.

Hospitality31% of hotels use next-generation door locks, 33% have room control devices, 16% have connected TVs, and 15% use beacons throughout the hotel, according to Hospitality Technology’s 2015 Lodging Technology survey.

[Source:http://www.cbronline.com/news/internet-of-things/m2m/smart-connected-always-on-10-huge-iot-impacts-on-10-huge-sectors-4709736v]

ENVIRONMENTS

LogisticsTracking sensors placed on parcels and shipping containers will help reduce costs associated to lost or damaged goods. In addition, robots such as Amazon Kiva robot, help reduce labor costs in warehouses.

BanksThere are nearly 3M ATMs installed globally in 2015, according the World Bank. Some teller-assist ATMs provide live-stream video of a teller for added customer support.

HealthcareWe estimate 646M IoT devices will be used for healthcare by 2020. Connected healthcare devices can collect data, automate processes, and more. But these devices can also be hacked, thereby posing a threat to the patients who rely on them.

Smart Buildings43% of building managers in the US believe the IoT will affect how they run their building within the next 2 to 3 years, according to a survey from Daintree Networks.

[Source:http://www.cbronline.com/news/internet-of-things/m2m/smart-connected-always-on-10-huge-iot-impacts-on-10-huge-sectors-4709736v]

IOT APPLICATIONS - SIGNS OF FAILURE

Power Plants

Networks

Social Infrastructures Manufacturing Plants

Quality in trains and aircrafts etc

IOT APPLICATIONS - FORECASTING

Churn ManagementProduct Demand Power Demand

DeteriorationFair Price Quality

TAKING THE FIRST STEP IN IOT JOURNEYWhere do we start?

CHALLENGES THAT WE ARE FACING1. Improving reliability and efficiency2. Ensuring operational continuity3. Managing the increasing complexity

of buildings4. Merging legacy building and systems 5. Maintaining aging infrastructure6. Improving reporting and compliance 7. Challenge of “doing more with less.”

WHAT WE WANT TO ACHIEVE1. More effective asset management 2. Operational efficiencies from better

building usage 3. Environmental efficiencies including less

consumption of energy 4. Procurement efficiencies ultimately

leading to greater return on investment. 5. Compliance adherence – fully auditable

evidence-based data sets 6. Demonstrate innovation and thought

leadership to clients

Feature enablementCreating a product with a new,

connected feature that is appealing to customers.

Service enablementDelivering on a service-level

agreement (SLA) such as uptime or deploying a service call before the customer knows there is an issue.

Sales enablementUnderstanding customers and how

they’re using the product, which allows for upsell/cross sell

opportunities and automated sales of add-on products.

IDENTIFY BUSINESS CASEYOUR IOT JOURNEY STARTS HERE

DATA OWNERSHIPS

Personal /Household

Private

Public Commercial SensorData Provider

Home Health Transport OfficeWaste

IOT MAKE SENSE WHEN YOU BLEND THE DATA

Creating New Compound Applications

Wisdom

Knowledge

Information

Data

More Important

Less Important

Evaluated understanding

Appreciation of

Answers to questions.

Symbols

Understanding

Answers to

questions

WHO

WHY

HOW

WHAT

WHERE WHEN

VALUE IS CREATED BY MAKING SENSE OF DATA

Wisdom

Knowledge

Information

Data

More Important

Less Important

Understanding

VALUE PYRAMID FOR SMART ROOM

N/A

Empty (0), Full (1)

Who is currently using the room?

What is the utilization?Where is the empty

room?When is the idle time?

How to optimize the room?How to ensure security?

Why the room is not fully utilize?

DELIVERING THE WHOLE IOT PUZZLE

Internet

BiometricUltrasonicTempHumidityPressureMotionPositionLightImage

MotorSwitchLightingValve

Sensors

Actuators IO

TMiddlew

are

Analytics

Applications

WiFi

2G/3G/4G

LoRa

SigFox

EXAMPLE USE CASE – IOT IN OFFICES OR MEETING ROOMS

EXAMPLE - HOT DESK MONITORING

http://www.occupeye.com

WASHROOM-USAGE & CLEANING ATTENDANCE MONITORING

OTHER EXAMPLES• Washroom: Consumables Tracking

– (Hand towels, Soap Dispensers, Air Fresheners, Hand Sanitiser etc). Proximity sensors on dispensers can monitor consumable levels, and replenish based on real-time data. This can optimise (and often reduce) the number of checks and refills carried out by the maintenance team.

• Waste Bin Levels – Proximity detection sensors can be used to monitor and create a work

schedules when bins need emptying. This provides cleaning efficiency improvements, as well as better client satisfaction.

• Asset Maintenance – Condition based maintenance for building assets such as air handler / fan units.

Regular maintenance service checks are manually intensive and costly – often in hard to access areas that are not convenient to inspect, or hook up to traditional BMS systems. There is an increased risk to lone workers with ladders often required for access. Using simple retro-fit vibration/pressure differential sensors, it is possible to monitor the efficiency of an asset, predict time-to-failure, and service/replace parts only when necessary.

CONCLUSION

THANK YOU@REDtoneIOTREDtoneIOT

• EMAIL: mazlan.abbas@redtone.com• TWITTER: @mazlan_abbas• FACEBOOK: www.facebook.com/drmazlanabbas• LINKEDIN: my.linkedin.com/in/mazlan/• SLIDESHARE: www.slideshare.net/mazlan1• ABOUT ME: about.me/mazlan.abbas