Revolutionising Facility Management Services Through Internet of Things - Is Your Facility Ready?

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  • REVOLUTIONIZING FM SERVICES

    THROUGH IOT: IS YOUR FACILITY READY?

    Dr. Mazlan AbbasCEO - REDtone IOT Sdn Bhd

    Email: mazlan.abbas@redtone.com

    Building Maintenance Conference 2016Sept. 22, 2016

  • WHAT DO THEY HAVE IN COMMON?

  • I need to maintain the quality of my

    goods.

    Who is the intruder?

    Can I reduce my electricity

    bill?

    Am I healthy?

    When is my next bus?

    Where can I park?

    Monitoring of Assets Typical Everyday Questions

    What IF we can connect ALL these assets and get the answers to ALL these questions?

    THE NEED TO CONNECT ASSETS

  • TECHNOLOGIES THAT ENABLE IOT

    Cheap sensors(50% cheaper)

    Cheap bandwidth(40x cheaper)

    Cheap processing &

    smarter(60x cheaper)

    Ubiquitous wireless coverage(free wifi)

    Big data(unstructured

    data)

    IPv6

    Smartphones(personal gateway)

    For the Past 10 Years

  • [Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic ]

  • [Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic ]

  • [Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic ]

  • DELIVERING REAL BUSINESS OUTCOMES1. Managing: How can IOT help me manage my assets more

    effectively, become more operationally efficient, reduce my costs, and/or increase my throughput?

    2. Monetizing: How can IOT help me generate additional revenues from the assets that are already in my business, or help me uncover new product opportunities?

    3. Extending: How can IOT help me transform my business into a services business one where I can develop meaningful product-oriented and customer-oriented relationships, increase my customers loyalty, and generate additional service-related revenues?

  • UNDERSTANDING PAHSES OF IOT MATURITY

  • Monitoring

    Autonomous

    OptimizationControl

    UNDERSTANDING IOT MATURITY

  • MONITORINGVehicle Tracking

  • CONTROLSecurity LockImmobilizer

  • OPTIMISEBest RouteSafe FuelOptimize Engine

  • AUTONOMOUSSelf-DrivingSafe-Driving

  • ENVIRONMENTS

    Manufacturing35% of manufacturers already use smart sensors. 10% plan to implement them within a year, and 8% plan to implement them within 3 years, according to PwC

    TransportationConnected cars are a top IoT device. We estimate there will be over 220M connected cars on the road by 2020.

    Oil, gas, and miningIn five years, it is predicted that 5.4 million IoT devices will be used on oil extraction sites. BI Intelligence said that these devices will primarily be internet-connected sensors used to provide environmental metrics about extraction sites.

    InsuranceA survey has found that 74% of insurance executives believe the IoT will disrupt insurance within the next five years. 74% also plan to invest in developing and implementing IoT strategies by 2016, according to an SMA Research survey.

    [Source:http://www.cbronline.com/news/internet-of-things/m2m/smart-connected-always-on-10-huge-iot-impacts-on-10-huge-sectors-4709736v]

  • ENVIRONMENTS

    DefenseWe estimate spending on drones will reach $8.7B in 2020. In addition, 126K military robots will be shipped in 2020, according to Frost & Sullivan.

    AgricultureWe estimate 75M IoT devices will be shipped for agricultural uses in 2020, at a 20% CAGR. These devices are primary sensors placed in soil to track acidity levels, temperature, and variables that help farmers increase crop yields.

    Connected Homesmart meters are already a reality, and from the 313 million installed in homes worldwide in 2013, Navigate Research predicts that number to jump to 1.1 billion by 2022

    Food ServicesWith the world population on the rise, IoT will help to keep food production levels at good pace. BI Intelligence estimates 75 million IoT device installations for agricultural uses by 2020, at a 20% CAGR.

    [Source:http://www.cbronline.com/news/internet-of-things/m2m/smart-connected-always-on-10-huge-iot-impacts-on-10-huge-sectors-4709736v]

  • ENVIRONMENTS

    InfrastructureWe estimate municipalities worldwide will increase their spending on IoT systems at a 30% CAGR, from $36B in 2014 to $133B in 2019. This investment will generate $421B in economic value for cities worldwide in 2019.

    RetailBeacons, paired with mobile apps, are being used in stores to monitor customer behavior and push advertisements to customers. In the US, we estimate $44.4B will be generated from beacon triggered messages.

    UtilitiesEnergy companies throughout the world are trying to meet the rising demand in energy. To do this, they will be installing nearly 1 B smart meters by 2020.

    Hospitality31% of hotels use next-generation door locks, 33% have room control devices, 16% have connected TVs, and 15% use beacons throughout the hotel, according to Hospitality Technologys 2015 Lodging Technology survey.

    [Source:http://www.cbronline.com/news/internet-of-things/m2m/smart-connected-always-on-10-huge-iot-impacts-on-10-huge-sectors-4709736v]

  • ENVIRONMENTS

    LogisticsTracking sensors placed on parcels and shipping containers will help reduce costs associated to lost or damaged goods. In addition, robots such as Amazon Kiva robot, help reduce labor costs in warehouses.

    BanksThere are nearly 3M ATMs installed globally in 2015, according the World Bank. Some teller-assist ATMs provide live-stream video of a teller for added customer support.

    HealthcareWe estimate 646M IoT devices will be used for healthcare by 2020. Connected healthcare devices can collect data, automate processes, and more. But these devices can also be hacked, thereby posing a threat to the patients who rely on them.

    Smart Buildings43% of building managers in the US believe the IoT will affect how they run their building within the next 2 to 3 years, according to a survey from Daintree Networks.

    [Source:http://www.cbronline.com/news/internet-of-things/m2m/smart-connected-always-on-10-huge-iot-impacts-on-10-huge-sectors-4709736v]

  • IOT APPLICATIONS - SIGNS OF FAILURE

    Power Plants

    Networks

    Social Infrastructures Manufacturing Plants

    Quality in trains and aircrafts etc

  • IOT APPLICATIONS - FORECASTING

    Churn ManagementProduct Demand Power Demand

    DeteriorationFair Price Quality

  • TAKING THE FIRST STEP IN IOT JOURNEYWhere do we start?

  • CHALLENGES THAT WE ARE FACING1. Improving reliability and efficiency2. Ensuring operational continuity3. Managing the increasing complexity

    of buildings4. Merging legacy building and systems 5. Maintaining aging infrastructure6. Improving reporting and compliance 7. Challenge of doing more with less.

  • WHAT WE WANT TO ACHIEVE1. More effective asset management 2. Operational efficiencies from better

    building usage 3. Environmental efficiencies including less

    consumption of energy 4. Procurement efficiencies ultimately

    leading to greater return on investment. 5. Compliance adherence fully auditable

    evidence-based data sets 6. Demonstrate innovation and thought

    leadership to clients

  • Feature enablementCreating a product with a new,

    connected feature that is appealing to customers.

    Service enablementDelivering on a service-level

    agreement (SLA) such as uptime or deploying a service call before the customer knows there is an issue.

    Sales enablementUnderstanding customers and how

    theyre using the product, which allows for upsell/cross sell

    opportunities and automated sales of add-on products.

    IDENTIFY BUSINESS CASEYOUR IOT JOURNEY STARTS HERE

  • DATA OWNERSHIPS

    Personal /Household

    Private

    Public Commercial SensorData Provider

  • Home Health Transport OfficeWaste

    IOT MAKE SENSE WHEN YOU BLEND THE DATA

    Creating New Compound Applications

  • Wisdom

    Knowledge

    Information

    Data

    More Important

    Less Important

    Evaluated understanding

    Appreciation of

    Answers to questions.

    Symbols

    Understanding

    Answers to

    questions

    WHO

    WHY

    HOW

    WHAT

    WHERE WHEN

    VALUE IS CREATED BY MAKING SENSE OF DATA

  • Wisdom

    Knowledge

    Information

    Data

    More Important

    Less Important

    Understanding

    VALUE PYRAMID FOR SMART ROOM

    N/A

    Empty (0), Full (1)

    Who is currently using the room?

    What is the utilization?Where is the empty

    room?When is the idle time?

    How to optimize the room?How to ensure security?

    Why the room is not fully utilize?

  • DELIVERING THE WHOLE IOT PUZZLE

    Internet

    BiometricUltrasonicTempHumidityPressureMotionPositionLightImage

    MotorSwitchLightingValve

    Sensors

    Actuators IO

    TMiddlew

    are

    Analytics

    Applications

    WiFi

    2G/3G/4G

    LoRa

    SigFox

  • EXAMPLE USE CASE IOT IN OFFICES OR MEETING ROOMS

  • EXAMPLE - HOT DESK MONITORING

    http://www.occupeye.com

  • WASHROOM-USAGE & CLEANING ATTENDANCE MONITORING

  • OTHER EXAMPLES Washroom: Consumables Tracking

    (Hand towels, Soap Dispensers, Air Fresheners, Hand Sanitiser etc). Proximity sensors on dispensers can monitor consumable levels, and replenish based on real-time data. This can optimise (and often reduce) the number of checks and refills carried out by the maintenance team.

    Waste Bin Levels Proximity detection sensors can be used to monitor and create a work

    schedules when bins need