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Organizational and Employee DevelopmentTom Radwich

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lyndaEnterprise

Core Competencies

Leading Self

Leading the Business

Vision and Strategy

EmployeeCareer Progression

Onboarding – Lead Supervisor – Manager Director – VP Executive

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lyndaEnterprise

Employee Career Path – Competencies a

Onb

oard

– L

ead Integrity

ProfessionalismCustomer Service OrientationCommunicationTeamworkAdaptabilityLifelong LearnerPride in WorkResponsibilityJob Knowledge and SkillsAnalytical SkillsPatient AdvocacyProblem Solving Decision Making

Supe

rvis

or –

Man

ager

Integrity ProfessionalismCustomer Service OrientationCommunicationTeamworkAdaptabilityLifelong LearnerPride in WorkResponsibility

Dire

ctor

– V

P Integrity

ProfessionalismCustomer Service OrientationCommunicationTeamworkAdaptabilityLifelong LearnerPride in WorkResponsibilityBusiness AcumenFinancial AcumenEmployee DevelopmentManagementTeam Building

Exec

utive

Integrity ProfessionalismCustomer Service OrientationCommunicationTeamworkAdaptabilityLifelong LearnerPride in WorkResponsibilityBusiness AcumenFinancial AcumenEmployee DevelopmentManagementTeam BuildingInspiring the VisionStrategic Planning

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lyndaEnterprise

Subject Courses Hours

Business 484 1,524

Design 406 1,913

Video 318 1,047

Photography 305 1,027

Developer 302 1,085

Web 251 971

3D + Animation 203 801

Audio + Music 125 424

CAD 61 218

Education 31 113

Total 2,486 9,123

lynda.com Curriculum (Courses and Hours)

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lyndaEnterprise

Succession Planning – lynda.com Curriculum a

Onb

oard

– L

ead Achieving Your Goals

Building ConfidenceCustomer Service FundamentalsDiscovering Your StrengthsEnhancing Your ProductivityIntellectual Property FundamentalsiPad for BusinessMaking DecisionsManaging Your TimeOvercoming ProcrastinationTime Management FundamentalsWriting Email

Supe

rvis

or –

Man

ager

Building Business RelationshipsBuilding Your Professional NetworkCommunication FundamentalsConflict Resolution FundamentalsDelegating Tasks to Your TeamDelivering Employee FeedbackHaving Difficult ConversationsLeading Productive MeetingsManagement FundamentalsManagement TipsManaging Employee Performance ProblemsManaging TeamsNew Manager FundamentalsPerformance Review Fundamentals

Dire

ctor

– V

P Becoming a Thought LeaderCoaching and Developing EmployeesConnecting with ExecutivesHiring Your TeamLeading a Customer-Centric CultureLeadership FundamentalsLeadership Insights from Dan RockwellLeading with Emotional IntelligenceLeading ChangeLeading Productive One-on-One MeetingsManaging Team CreativityMentoring OthersPitching Projects and Products to ExecutivesRewarding EmployeesThinking Like a Leader

Exec

utive

Balancing Work and LifeBuilding Creative OrganizationsCalculating Earned ValueCommunicating across CulturesContent Marketing FundamentalsInsights from a Business CoachLeading with StoriesMotivating and Engaging EmployeesPublic Speaking FundamentalsSolving Business ProblemsWriting ArticlesWriting Fundamentals: The Craft of Story

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① Identify relevant coursework.

② Map to competencies / skill-levels.

③ Name playlist.

④ Save changes.

⑤ Share. Socialize.

⑥ Assign to groups.

⑦ Monitor. Measure.

Instructional Design – Playlists

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Common Challenges We Solve

lyndaEnterprise

Human Resources• Attract and retain talent (mitigate employee attrition)• Streamline new-hire training efforts (rapid onboarding)• Integrate systems (centrally deliver + track training content via

LMS)

Information Technology• Significantly mitigate inbound / outbound help-desk calls• Easily support desktop users during technology implementations• Free-up IT resources to focus on mission-critical tasks

Customer Service, Sales• Improve internal and external communication• People, project and task management training• Conflict resolution and negotiation fundamentals

Learning & Development• Design learning paths structured around core competencies• Offer a turnkey training solution to end-users across +150

subjects• Track progress + completion for each employee

Creative + Marketing• Stay competitive with latest programs, applications, and

techniques• Print and digital media• Improved SEO

Development, QA• HTML: Basics through advanced training• PHP and MySQL, Java• Foundations of Programming

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lyndaEnterpriseOn-demand access: Anywhere. Anytime.

lyndaEnterprise

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Current Customers

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•IP authentication• User is required to visit a special dedicated landing page from within a specified IP range to create a profile

• Once that profile is created, the user may access the account from any internet-enabled device anywhere in the world.

•Bulk User Upload Authentication• Administrator can add users individually or en masse by uploading a spreadsheet

• Users will receive an auto-generated email prompting them to create a password for their account

•Email Verification• A self-serve method where users create profiles from anywhere by entering an email address that contains the

domain of the organization

• An email will then be sent to the user to confirm the validity of the email address

• The user will be instructed to click on a link to set their password

•Single sign-on• User is required to login to the designated portal on the customer side (IE LMS, corporate intranet, etc.).

• Once logged in, the user can navigate to lynda.com using a link.

Authentication Options

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Create a Profile – IP Auth

lyndaEnterprise

Company Learning Center

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Custom Login Screen

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Company Learning Center

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Email Verification Login Screen

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Company Learning Center

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Basic Content Integration Options

lyndaEnterprise

Link to courses

Link to playlists

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Integration Process:

• lynda.com course metadata imbedded into the LMS

• User selects course from the LMS and is redirected to

lynda.com to view the course

• Automated reporting – lynda.com reports in-progress and

completed courses directly to the LMS

Integration Roadmap – AICC Compliance

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LMS Vendor Testing

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Reporting Options

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Reporting Dashboard

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Implementation and Ongoing Support

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Dedicated Implementation Specialist:

Discovery and deployment strategy Step-by-step admin training Roll-out communications planning

Account Services: Ongoing admin support and trouble shooting Group and individual training sessions Resource center training

Engineering and Technical Services:

Authentication set-up SSO or IP Integration Ongoing technical support

Account Executive: Dedicated Account Executive ROI optimization Ongoing planning, support, and

strategy

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Pricing

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End

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