Embed Size (px)
DESCRIPTION
How do local, regional and national authorities incorporate social media in their communication strategy? What is the real impact on public governance and citizen participation? What lessons may be learned from case studies at local level?
Citation preview
Govt appeared on
Social networks
Govt’s new PR department
- Online communictions
distrust
There is an inverse relationship between control and trust. More
control, less trust.David Weinberger
Digital technology has a significant role to play in opening up policy-making.
Want to make friends? Don’t be a promoter, be a conversation.
Online community interested in infor-
matization of public services advised
government’s key opinion makers.
No matter who you are, most of the smartest people work for someone else.
More than 70% of comments were usable ideas and experiences.
Freedom of assembly and Public gathering act were addressed. The number of protesters allowed by bill has been bumped from 250 to 1500.
Milanovic was the 1st Croatian PM to reply questions addressing solutions and plans that were important to users.
Online community interested in infor-
matization of public services advised
government’s key opinion makers.
Users were asked to answer the poll and share their experience with corruption. More than 3000 people shared their stories.
On July 1 upon Croatia’s accession cele-
bration, hashtaged messages reached
1,8 milion Twitter users
* Facebook likes, June 2013
* Facebook likes, October 2013
Average number of comments on posts made by other
users (PBO) per day
cscore.recommend.ly, August 2012.
Average number of tweets during the workdays
of tweets are conversations (mentions and responses to other users)
Twiplomacy, July 2012.
Twiplomacy, July 2012.
Socialbakers, May 2013.
Twiplomacy, July 2013
Facebook Post Reach(on averege 50 000 per post)
Average number of web page visits in a month
Office for cooperation with NGOs, April 2013
Govt appeared on
Social networks
Govt’s new PR department
- Online communictions
Govt’s Facebook hits100 000 likes
(nation’s top 5 most-talked about page)
Govt’s Twitter reaches 15 000 followers
(among nation’s 5% fastest-growing profiles)
Govt’s Twitter among 25 most connected
Govt Tw accounts in the world
Govt appeared on
Social networks
Govt’s new PR department
- Online communictions
Govt’s Facebook hits100 000 likes
(nation’s top 5 most-talked about page)
Govt’s Twitter reaches 15 000 followers
(among nation’s 5% fastest-growing profiles)
Central Govt's Official Web Portal
procurement starts
Govt’s Twitter among 25 most connected
Govt Tw accounts in the world
Govt appeared on
Social networks
Govt’s new PR department
- Online communictions
Govt’s Facebook hits100 000 likes
(nation’s top 5 most-talked about page)
Govt’s Twitter reaches 15 000 followers
(among nation’s 5% fastest-growing profiles)
Central Govt's Official Web Portal
procurement starts
Govt adopts E-citizens Project
Govt’s Twitter among 25 most connected
Govt Tw accounts in the world
Govt appeared on
Social networks
Govt’s new PR department
- Online communictions
Govt’s Facebook hits100 000 likes
(nation’s top 5 most-talked about page)
Govt’s Twitter reaches 15 000 followers
(among nation’s 5% fastest-growing profiles)
Central Govt's Official Web Portal
procurement starts
Govt adopts E-citizens Project
New Digital Office - Govt sets former agency to
transform digital services & deliver information
Govt’s Twitter among 25 most connected
Govt Tw accounts in the world
