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Dr. Robin Pharoah Sophia Parker Hello

A taste of ethnography

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Slides Robin Pharoah and I used to run a workshop at the Social Research Association conference in December

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Page 1: A taste of ethnography

Dr. Robin Pharoah

Sophia Parker

Hello

Page 2: A taste of ethnography

What is ethnography?

Ethnography

Comparison

Contextualisation

Theory / Anthropology

Ethnography

fieldwork

Page 3: A taste of ethnography

MORE THAN FIELDWORK

Writing / narrative

Theory

Fieldwork / data collection

Embedded analysis (comparison, contextualisation etc.)

Ethnography broken down

Page 4: A taste of ethnography

WITHIN AND WITHOUT ACADEMIA

Commercial ethnography (Microsoft, Intel, Procter and Gamble etc.)

Policy (Central government)

Local policy (Local government)

Third sector (User and community groups)

Where is ethnography?

Page 5: A taste of ethnography

WITHIN AND WITHOUT ANTHROPOLOGY

Can you do ethnography without being an anthropologist or having a grounding in anthropological theory? How do you train to be an ethnographer? The ‘third eye’?

Anthropological fieldwork and anthropological goals

Sociology and psychology

The rite/right of passage (the pain… the hurt…)

Where is ethnography?

Page 6: A taste of ethnography

Migrants in Westminster EXPLORING MIGRANT LIFESTYLE AND CHOICES…

4 migrant groups (Chinese, Arab, Australian, Polish)

Cut through all theoretical problems - make assumptions - why get bogged down?

Four anthropologists/ethnographers

One week with each ‘community’. Various routes in.

Page 7: A taste of ethnography

The Butchers

Page 8: A taste of ethnography

The Gardeners

Page 9: A taste of ethnography

Put yourself in their shoes

Building personas

Page 10: A taste of ethnography

Building personas

What problems might this family face?

Page 11: A taste of ethnography

Building personas Building personas

What strategies might these families use to cope?

Page 12: A taste of ethnography

Culture of poverty

Reflections, comments, thoughts

Page 13: A taste of ethnography

BROADENING WHAT COUNTS AS ‘EVIDENCE’

Beyond individualised data

Beyond behavioural perspectives

Beyond consultation

New ways of seeing

Page 14: A taste of ethnography

MONEY IS A DAILY CHALLENGE

the ‘milky bar’ economy

money costs more when you’re poor

daily juggling act - compare to benefits system

range of strategies for managing - including ‘going without’

Families are expert budget managers

Page 15: A taste of ethnography

FAMILIES WILL DENY THEY NEED HELP

families distinguish themselves from those ‘in need’

trust in individuals rather than services

value placed on volunteers as ‘genuine’

fear of judgement and consequences of admitting need for help

Level of trust in services varies

Page 16: A taste of ethnography

But did this make any difference?

Page 17: A taste of ethnography

We worked out our stakeholders

Page 18: A taste of ethnography

We were ruthless about our team

Page 19: A taste of ethnography

We involved the people that mattered

Page 20: A taste of ethnography

We turned insights into action

Page 21: A taste of ethnography

“I wouldn’t have thought of doing it that way had I not been involved with this work.”

“I thought we worked on the ground, but this has shown me that we really don’t … the approach here has challenged our assumptions about what’s needed.”

“I’ve never done anything like this before - and from now on I’ll do things differently.”

”This is more thinking than I've done in the last 6 months."

"Thanks for making us put ourselves in other people's shoes and think."

Impact of the work

Page 22: A taste of ethnography

[email protected]

[email protected]

Thanks and goodbye