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Learn from the Leaders with IBM Tealeaf A look at how industry leaders have transformed business with IBM Tealeaf Solutions

Tealeaf Client Success Stories

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Page 1: Tealeaf Client Success Stories

Learn from the Leaders with IBM TealeafA look at how industry leaders have transformed business with IBM Tealeaf Solutions

Page 2: Tealeaf Client Success Stories

Many industries use IBM Tealeaf for transactionaland self service sites

44 of the Internet Retailer Top 100; 7 of the top 10 online retailers

8 of 10 of the Top Bank Holding Companies

9 of the 12 Largest P&C Insurance Companies in North America

Page 3: Tealeaf Client Success Stories

10 of 12 of the most booked travel portals

50% of the top US airline carriers

All Major North American Wireless Providers

Page 11: Tealeaf Client Success Stories

Key benefits of IBM Tealeaf

Increased conversion rates from web and mobile adoption and usage

Gain insight into how web and mobile applicationsare being used, and where improvements can be made

Improved site/mobile usability and customer satisfaction

Visibility into where and why struggle is occurring

Reduced load on contact centers, call times, call volumes,and average speed to answer questions

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