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TACTICS TO SIMPLIFY COMPLEX MANUAL CAMPAIGN TRACKING Jane Morgan Global Marketing Director @Jane_E_Morgan

Tactics To Simplify Complex Manual Campaign Tracking

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TACTICS TO SIMPLIFY

COMPLEX

MANUAL

CAMPAIGN TRACKING

Jane Morgan

Global Marketing Director

@Jane_E_Morgan

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

Data Center Management

B2C Finance

Jane Morgan is a resourceful and passionate technology professional with 20 years’ experience and a proven track record in; marketing strategy, research, and product development. Having worked with teams from Boston to Bangalore to Billund, and Paris to Providence (RI), she founded JEM9.com to assist organizations in understanding and reaching customers online.

Supply Chain Management

Software

Hospitality

Professional Services

Start-Ups

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

Terminology • UTM Parameters

Techniques • Manual Campaign Index • Campaign Measurement

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

Click

Landing Page

Lead Prospect

Sale

Goals = Glory

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

http://jem9.com/get-started/?

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaign

medium

source

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaign

medium

source

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

ValentinesDay-15

Fab-Pdt-Launch

SMXW_2015

Great_New_Offer campaign

medium

source

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaign

medium

source

cpc

(none)

referral

organic

<custom>

display

social

email

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaigns

medium

source

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaigns

medium

source

t.co

ml.com

SMX14_Attendees

Purchased-last-30-days

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaign

medium

source

content

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

free-download

CTA-20-off

728x90

content

campaign

medium

source

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

social

Great_New_Offer

campaign

medium

source

t.co

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

http://jem9.com/get-started/? utm_source=t.co

&utm_medium=social &utm_campaign=Great_New_Offer

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

CUSTOM CAMPAIGN EMAIL EXAMPLE

campaign

medium

source

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

Dear Jane,

Thank you for registering for SMX West 2015!

Please find your registration receipt at the below link:

https://www.eiseverywhere.com/ereg/invoice.php?id=xxxxx

First name: Jane

Last name: Morgan

Company: JEM 9 Marketing Consultancy

Type of pass: Speaker

If you are registered for a workshop on Monday, March 2nd, it will be listed below:

No, I will NOT be attending a workshop

If you’ve elected to participate in a workshop, they will be held in the San Jose Convention Center on Monday, March 2. All workshops begin at 8:30am. Ending times vary by workshop.

If you have secured accommodations through SMX, below are your hotel details:

Hotel name: Marriott San Jose

Departure date: 03/05/2015

Arrival date: 03/03/2015

Please contact us if you have any questions:

Email: [email protected]

Phone: (877) 242-5242 (9am to 5pm, Eastern time.)

Please contact us if you have any questions:

Email: [email protected]

Phone: (877) 242-5242 (9am to 5pm, Eastern time.)

Tell the world you are going to SMX West!

Network Before the Conference

Join the official SMX West conference group. This private Facebook group will allow you to easily connect with others before, during and after the conference.

Follow this link and submit a request to join. We’ll approve your request as soon as we can.

Follow us:

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

Dear Jane,

Thank you for registering for SMX West 2015!

Please find your registration receipt at the below link:

https://www.eiseverywhere.com/ereg/invoice.php?id=xxxxx

First name: Jane

Last name: Morgan

Company: JEM 9 Marketing Consultancy

Type of pass: Speaker

If you are registered for a workshop on Monday, March 2nd, it will be listed below:

No, I will NOT be attending a workshop

If you’ve elected to participate in a workshop, they will be held in the San Jose Convention Center on Monday, March 2. All workshops begin at 8:30am. Ending times vary by workshop.

If you have secured accommodations through SMX, below are your hotel details:

Hotel name: Marriott San Jose

Departure date: 03/05/2015

Arrival date: 03/03/2015

Please contact us if you have any questions:

Email: [email protected]

Phone: (877) 242-5242 (9am to 5pm, Eastern time.)

Please contact us if you have any questions:

Email: [email protected]

Phone: (877) 242-5242 (9am to 5pm, Eastern time.)

Tell the world you are going to SMX West!

Network Before the Conference

Join the official SMX West conference group. This private Facebook group will allow you to easily connect with others before, during and after the conference.

Follow this link and submit a request to join. We’ll approve your request as soon as we can.

Follow us:

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

Dear Jane,

Thank you for registering for SMX West 2015!

Please find your registration receipt at the below link:

https://www.eiseverywhere.com/ereg/invoice.php?id=xxxxx

First name: Jane

Last name: Morgan

Company: JEM 9 Marketing Consultancy

Type of pass: Speaker

If you are registered for a workshop on Monday, March 2nd, it will be listed below:

No, I will NOT be attending a workshop

If you’ve elected to participate in a workshop, they will be held in the San Jose Convention Center on Monday, March 2. All workshops begin at 8:30am. Ending times vary by workshop.

If you have secured accommodations through SMX, below are your hotel details:

Hotel name: Marriott San Jose

Departure date: 03/05/2015

Arrival date: 03/03/2015

Please contact us if you have any questions:

Email: [email protected]

Phone: (877) 242-5242 (9am to 5pm, Eastern time.)

Please contact us if you have any questions:

Email: [email protected]

Phone: (877) 242-5242 (9am to 5pm, Eastern time.)

Tell the world you are going to SMX West!

Network Before the Conference

Join the official SMX West conference group. This private Facebook group will allow you to easily connect with others before, during and after the conference.

Follow this link and submit a request to join. We’ll approve your request as soon as we can.

Follow us:

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

Dear Jane,

Thank you for registering for SMX West 2015!

Please find your registration receipt at the below link:

https://www.eiseverywhere.com/ereg/invoice.php?id=xxxxx

First name: Jane

Last name: Morgan

Company: JEM 9 Marketing Consultancy

Type of pass: Speaker

If you are registered for a workshop on Monday, March 2nd, it will be listed below:

No, I will NOT be attending a workshop

If you’ve elected to participate in a workshop, they will be held in the San Jose Convention Center on Monday, March 2. All workshops begin at 8:30am. Ending times vary by workshop.

If you have secured accommodations through SMX, below are your hotel details:

Hotel name: Marriott San Jose

Departure date: 03/05/2015

Arrival date: 03/03/2015

Please contact us if you have any questions:

Email: [email protected]

Phone: (877) 242-5242 (9am to 5pm, Eastern time.)

Please contact us if you have any questions:

Email: [email protected]

Phone: (877) 242-5242 (9am to 5pm, Eastern time.)

Tell the world you are going to SMX West!

Network Before the Conference

Join the official SMX West conference group. This private Facebook group will allow you to easily connect with others before, during and after the conference.

Follow this link and submit a request to join. We’ll approve your request as soon as we can.

Follow us:

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaign

medium

source

content

email

SMXW15 SMXW15_Registrations

anchor_logo

workshop

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

Dear Jane,

Thank you for registering for SMX West 2015!

Please find your registration receipt at the below link:

https://www.eiseverywhere.com/ereg/invoice.php?id=xxxxx

First name: Jane

Last name: Morgan

Company: JEM 9 Marketing Consultancy

Type of pass: Speaker

If you are registered for a workshop on Monday, March 2nd, it will be listed below:

No, I will NOT be attending a workshop

If you’ve elected to participate in a workshop, they will be held in the San Jose Convention Center on Monday, March 2. All workshops begin at 8:30am. Ending times vary by workshop.

If you have secured accommodations through SMX, below are your hotel details:

Hotel name: Marriott San Jose

Departure date: 03/05/2015

Arrival date: 03/03/2015

Please contact us if you have any questions:

Email: [email protected]

Phone: (877) 242-5242 (9am to 5pm, Eastern time.)

Please contact us if you have any questions:

Email: [email protected]

Phone: (877) 242-5242 (9am to 5pm, Eastern time.)

Tell the world you are going to SMX West!

Network Before the Conference

Join the official SMX West conference group. This private Facebook group will allow you to easily connect with others before, during and after the conference.

Follow this link and submit a request to join. We’ll approve your request as soon as we can.

Follow us:

http://searchmarketingexpo.com/west/? utm_source=SMXW15_Registrations

&utm_medium=email &utm_campaign=SMXW15

&utm_content=anchor_logo

http://searchmarketingexpo.com/west/workshops/?

utm_source=SMXW15_Registrations

&utm_medium=email

&utm_campaign=SMXW15

&utm_content=workshop

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

A. CREATE CAMPAIGN TAG INDEX

2. TECHNIQUES

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaign

medium

sources

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaigns

medium

sources

CREATING CAMPAIGN “CAMPAIGN INDEX” CHECKLIST

Collection Of Similar Items Grouped Together

Collection Of Media, Content & Sources With Same or similar goal

Will Include Multiple ‘Media’ &/or ‘Sources’

“Case_sensitive” “case-sensitive” “case_sensitive”

Don’t U s e S pa c es

Choose Terms You’ll Recognize This Time Next Year

Avoid Ambiguous Terms

Don’t call a campaign ‘email newsletter’

Consider Using “SMART” Objectives

Specific, Measurable, Achievable, Resources, Time-Bound

Exception: Regularly newsletters

* *

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaigns

medium

sources CREATING CAMPAIGN INDEX “MEDIUM”

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaigns

medium

CREATING CAMPAIGN INDEX “MEDIUM”

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaigns

medium

display

social

email

CREATING CAMPAIGN INDEX CUSTOM “MEDIUM”

partner

public_relations

events

paid_social

<custom>

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaigns

medium

Cover All Digital Marketing

Mutually Exclusive email social

Cover Multiple Campaigns

“Case_sensitive” “case-sensitive” “case_sensitive”

Do n ’t U s e S p a c e s

To Differentiate Between Earned & Paid Social

For paid use utm_medium=display and for earned utm_medium=social

Defaults Typically Suffice

If significant revenue / goals consider ‘custom’ medium

Involve Your Team

Q: A paid banner ad within a third party email: is that email or display?

CREATING CAMPAIGN INDEX “MEDIUM” CHECKLIST

*

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaigns

medium

sources

CREATING CAMPAIGN INDEX “SOURCE”

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaigns

medium

sources CREATING CAMPAIGN INDEX

“SOURCES”

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaigns

medium

sources CREATING CAMPAIGN INDEX

“SOURCES”

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaigns

medium

sources CREATING CAMPAIGN INDEX

SOCIAL “SOURCES”

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

4.

campaigns

medium

sources CREATING CAMPAIGN INDEX

“SOURCES”

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

campaigns

medium

sources CREATING CAMPAIGN INDEX

“SOURCES”

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

business.intuit.com

comcast

newswire.co.kr

m.opentable.com

opentable.com

phantomgourmet.com

openfos.com

oxint.com

tripadvisor.com

urbanspoon.com

yellowpages.com

campaigns

medium

sources CREATING CAMPAIGN INDEX

WEBSITE “SOURCES”

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

Eloqua

eloqua

newsletter

Newsweaver

MadMimi

hs_email

campaigns

medium

sources CREATING CAMPAIGN INDEX

EMAIL “SOURCES”

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

CREATING CAMPAIGN INDEX “SOURCES” CHECKLIST

Cover All Sources (Publishers, Internal & External)

Use Referral URL For Social Networks e.g. slideshare.net

Remove Duplication = Create Standardization

Compare “Referral” Sources V Paid; Consistently Use Source Names

Most Cases <name of the site>.com

“Case_sensitive” “case-sensitive” “case_sensitive”

Don’t U se Sp a ces

Sources Will Evolve As Your Campaigns Evolve

Double Check That No “Medium” Are Included

campaigns

medium

sources

*

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

SAMPLE CAMPAIGN INDEX

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

SAMPLE CAMPAIGN URLs

1. http://jem9.com/?utm_source=t.co&utm_medium=social&utm_campaign=SMXW15

2. http://jem9.com/?utm_source=facebook.com&utm_medium=banner&utm_campaign=SMXW15

3. http://jem9.com/?utm_source=email_subscribers&utm_medium=email&utm_campaign=SMXW15

4. http://jem9.com/?utm_source=smxw14_attendees&utm_medium=email&utm_campaign=SMXW15

5. http://jem9.com/?utm_source=marketingland.com&utm_medium=display&utm_campaign=SMXW15

6. http://jem9.com/get-

started/?utm_source=Facebook&utm_medium=social&utm_content=dashboards&utm_campaign=SMX

W15

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

B. USING CUSTOM CAMPAIGN INDEX

2. TECHNIQUES

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

USING YOUR CUSTOM CAMPAIGN INDEX

Shared Location = Easily Accessible => No “Rogue” Tagging

Owner

Password

=>New Campaign

Gap Review The “Master” Index

Add Any New Item Using The Three Checklists

Create A Copy For This Campaign

Delete (no adding!!) Any Items Not Used

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

SAMPLE CAMPAIGN INDEX

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

C. ACQUISITION / CAMPAIGNS

2. TECHNIQUES

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

DEFAULT CAMPAIGN REPORTS

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

D. CUSTOM DASHBOARDS

2. TECHNIQUES

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

COMPARE MEDIA CUSTOM DASHBOARD

To Use This Dashboard With Your Data Click Here To Import Into Your Google Analytics Account In 2 Clicks

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

COMPARE CAMPAIGNS CUSTOM DASHBOARD

To Use This Dashboard With Your Data Click Here To Import Into Your Google Analytics Account In 2 Clicks

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D

• BEST PRACTICE IS GOOD FOR INSPIRATION PERSPIRATION

• CASE STUDIES ARE BETTER FOR EXAMPLES

• PRACTICE IS BEST

searchmarketingexpo.com @Jane_E_Morgan #SMX #31D