Success with user stories: cut thru user story chaos (ProductCampBoston 2015)

1 © EBG Consulting, 2015 www.ebgconsulting.com | www.DiscoverToDeliver.com

Success with User Stories: Cut through User Story Chaos

Ellen Gottesdiener

www.ebgconsulting.com www.DiscoverToDeliver.com

#pCampBoston | @ellengott

2 May 2015

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http://discovertodeliver.com/

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user story

As a <user> I need to <action> so <reason>


user story chaos


“...I don’t get it?!”


buried


you forgot about…

oops…

looks ok, but it’s so slow?!

that’s not legal


traveling stories


nonfunctional rqts


inadequate analysis


erroneous estimates


planning


user story

chaos àà harmony order organization


user story chaos àà harmony

collaborate

perspectives

disciplines


product partners

sponsor, product champion, provider, adviser

user, buyer,

adviser

builder, adviser


collaboratively discover, define, demo


cross-discipline team

product mgmt

test

architecture

Ux

software dev

business analysis

user

project mgmt

operations

product/domain


user story chaos àà order

value foundation

alignment

balanced decisions


value?


The premiere destination where artists and fans connect

....artists promote their tour dates

...artists connect with their fans

...fans track their favorite artists

...fans meetup...

example

ConcertsOnline


example

ConcertsOnline new initiative

Partner with restaurants who want to connect with concert goers at nearby concerts


foundation

Restaurant ads generate 5% of total paid ad revenue

15% increase in table bookings over…

Verify interface w 3rd party booking platform

CO Finance manager

Restaurant manager

Lead tech architect

Increase ad revenue thru restaurant ads

Increase # of bookings

Leverage existing network w/o response time degradation


considerations

ROI, time to market, reputation

convenience, cost, trust

readiness, efficiency, testability


considerations

viable

desirable

feasible


benefits, costs, risks dependencies

decisions

value

you


user story chaos àà organization

composition

association

holistic


some agile teams…

Action User


7 product dimensions

functional

nonfunctional


story w 4 Ds

action

As a <user>

data>

I need to <action so <reason>

user

control

data

back of card

<action data>

<controls>


back of card

action

As a

restaurant manager I need to set up my advertiser account

so I can start using CO to increase bookings

story w 4 Ds

data

user

Advertiser’s credit card must be active at

time of account setup control


back of card

action

As a


so I can start using CO to grow my business

story w 7 Ds

data

user

interface

environment

quality attribute


time of account setup

Interface with CO, Payment service provider

Web browser

Completed in 10 secs: from sending setup

information to confirmation

control


back of card

action

As a



story w scenarios

data

user



scenarios: valid credit card credit card expired credit card # not valid


story w acceptance criteria (AC)


Story As a restaurant manager I need to set up my advertiser account so I can start using CO to grow my business

AC: functional Given-When-Then

Scenario credit card is inactive

business rule Advertiser’s credit card must be active at time of account setup

Given pre-condition(s), state

fixed data system date (dd-mm-yyyy): 22-08-2015 When

action Verify credit card date input data Credit card expiration date (dd-mm-yyyy): 11-08-2015

Then

observable outcome: message, output data

Message: “Your credit card must be active in order to set up an account.”

post-condition, state no change


back of card

action

As a



story w 7 Ds

data

user

interface

environment

quality attribute



Interface with CO, Payment service provider

Online Completed in 10 secs: from sending setup

information to confirmation


Gist Availability of the site for restaurant manager to set up account

AC: nonfunctional planguage

Scale Percent of time system is available

Meter Measurement obtained from 20 users during testing

Targets Minimum 90%

Plan 95%

Wish 99.8%

Benchmark Band promoter setup availability


sketches models, UI mockup

the full story

scenarios

AC: functional examples, GWT

AC: nonfunctional planguage

cross-cutting rqts

story with 7Ds

estimate value


wrap


writing user stories


story states

conceived refined

planned

accepted

demo’ed

deployed

validated


ready for…


Success with User Stories From chaos to…

harmony with collaborating stakeholders

order through alignment with value

organization of holistic user stories


Ellen Gottesdiener

www.ebgconsulting.com www.DiscoverToDeliver.com

@ellengott [email protected]

pCamp Boston 2015 | 2 May 2015

thanks!

Success with User Stories: Cut through User Story Chaos




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Success with user stories: cut thru user story chaos (ProductCampBoston 2015)