SOCIAL MEDIA AND SMALL BUSINESS

Lorraine Ball | Roundpeg

THEN (2008) VS NOW (2013)

10%

2008

• % of small business using social media

THEN (2008) VS NOW (2013)

• % of small business using social media

source: Constant Contact Small Businesses Then & Now study

87%

2013

HOW MUCH TIME?

WHO SPENDS MORE TIME

WHERE?

WHAT ARE THEY DOING?

SOCIAL MEDIA AS A RESOURCE

AS A SALES TOOL

MISSED OPPORTUNITIES

32% Expect a response within 30 minutes

PICK YOUR PLATFORMS

REMEMBER THE END GAME

LORRAINE BALL@roundpeg | @lorraineball | www.facebook.com/roundpegIndy