19
Proprietary & Confidential 1 Engaging with cart abandoners pays off Kevin Van den Bosch September, 25 th THE POWER OF MONEY LOST MARKETING TECHNOLOGY. SIMPLIFIED.

More engagement with the engaged visitor - IgnitionOne Lunch & Learn

Embed Size (px)

DESCRIPTION

More engagement with the engaged visitor - the power of money lost. KEVIN VAN DEN BOSCH

Citation preview

Page 1: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

1

Engaging with cart abandoners pays off

Kevin Van den Bosch

September, 25th

THE POWER OF MONEY LOST

MARKETING TECHNOLOGY. SIMPLIFIED.

Page 2: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

on average 70% of overall cart

abandonment rate

THE SCENE

Page 3: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

657072747680

Health & Beauty

Home & Furnishing

Style & Fashion

Electronics

Food & Drinks

Travel

PER VERTICAL

Page 4: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

WHY DO THEY ABANDON

Page 5: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

5

WHO ARE THE ABANDONERS

Data source: Forrester Research

19%

EDUCATION SPEND GENDER

Page 6: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

99%Won’t buy on the first visit.

Of those who don’t buy…

Abandon to never return

Abandon with intent to return75%

25%

WHAT IF…NEW VISITORS ABANDON

Page 7: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

47%

53%

53% won’t return again in the next 28 days

47% will return – out of those 1 in 4 will make a purchase

WHAT IF…RETURNING VISITORS ABANDON

Page 8: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

SO…

Page 9: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

SMART (ON-SITE) REMARKETING

Offer a service to get the sale

9

Page 10: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

10

HOW DOES IT WORK

Page 11: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

TAKE IT TO THE BANK

The flow explained

Page 12: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

12

Page 13: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

Page 14: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

Page 15: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

Page 16: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

Page 17: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

OPEN RATE

CASE STUDY - RETAILER

COMPLETE PURCHASES

AVERAGEORDERVALUE 46% 29% +38

%

Page 18: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

P r o p r i e t a r y & C o n fi d e n t i a l

Give it a try and BOOST your returns

immediately

Page 19: More engagement with the engaged visitor - IgnitionOne Lunch & Learn

19

THANK YOU

Kevin Van den [email protected]

www.ignitionone.comwww.digitalmarketingsuite.com

@ignitionone