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Balancing brand & business using analytics Giorgia Martinucci Search & Content Manager @matterofform

Measurefest 8th October 2014 - speaker deck

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When it comes to analytics we often concentrate on Conversion Rate Optimisation. However, branding is an important business aspect too. Especially for start ups, businesses going through rebranding or launching new products and services. But how is it possible to measure the value of a brand? Here's some cost-effective suggestions by Matter Of Form.

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Page 1: Measurefest 8th October 2014 - speaker deck

Balancing brand & business using analytics

Giorgia Martinucci Search & Content Manager @matterofform

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Matter Of Form | Interactions That Create Value 2

We believe that the moments when brands and people come together change businesses.

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So this session is about brands.

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Brands change the way you feel.

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Brands change language.

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Brands change culture.

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Brands enable

flex.

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Brands create communities.

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So brands are pretty valuable, huh.

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“All our factories and facilities could burn down tomorrow but you’d hardly touch the value of the company; all that actually lies in the goodwill of our brand franchise and the collective knowledge in the company.” !

- Roberto Goizueta, the late CEO of Coca-Cola

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But we rarely measure them through Analytics.

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Are we too purist?

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The usual suspects we look at: •sessions •conversion rate

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But how do we measure a brand?

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We create a custom framework.

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Data set Data Attribution Weighing Score

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Where to find the data?

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Google Trends

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Keywords report

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Adwords Keyword Planner

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Site search results

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Referrals

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Recency

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Social listening tools

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Data set Data Attribution Weighing Score

organic traffic sessions 1,000 90 9% 5

Google trends n. of searches 2,000 90 9% 7

Referrals n. of links 100 60 6% 4

Brand’s health 16/20

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Key takeaways

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Brands have value Measuring their strength is important Tailored framework for each business Assessment on a variety of data sources

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Interact with us.

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Get in touch.@matterofform !

matterofform.com