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iFeedbackA product of BHM Media Solutions GmbH
CONFIDENTIAL© 2012 BHM Media Solutions GmbH
MORE INTERACTION – MORE SERVICE – MORE REVENUE
INSPIRE CUSTOMERS
18 COUNTRIES
1.000 SITES
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AND BENEFIT FINANCIALLY
NEW TRENDSNEW MEDIA. NEW FORMS OF COMMUNICATION.
Smartphone Penetration in the US(IN MILL.)
Smartphone Penetration
115137
157176
2012 2013 20142015
50%+
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NEW OPPORTUNITIESOFFER YOUR CUSTOMERS AN EASY AND INSTANT WAY TO COMMUNICATE
1 2PRAISE & CRITICISM FROM YOUR GUESTS
IN REAL-TIME DIRECT TO YOU
!
ON SITE. ON THEIR WAY.AT HOME.
3 UNIQUE CUSTOMER SERVICE RESPONSE
FAST AND EASY VIAWEB-APP
IN REAL-TIMEWITH ANY DEVICE SEPARATELY TRACABLE.
DIRECT TO THE RIGHT MANAGER
INSTANTFEEDBACK
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NEW COSTUMERSLEVERAGE YOURS CUSTOMERS ONE ON ONE FEEDBACK TO GENERATE:
CONTACT-INFORMATION FONCONTACT-INFORMATION E-MAIL
+ LOYALTY + WORD OF MOUTH & REPUTATION
NEWSLETTER
CONTACT WISH
LOTTERY
VOUCHER
PROMOTION
LIKES
PINS
VALUATIONS
1 2
REPORTS
POSTS
!
DIRECTINTERACTION
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NEW REVENUESDISCOVER DAILY NEW SERVICE AND REVENUE OPPORTUNITIES
!
IT IS ALL UP TO YOU = MONITORING AND ACTING QUICKLY IS KEY TO SUCCESS
VALUABLEINFORMATION
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LIVE EXPERIENCE 2.0PLEASE CHOOSE.
iFQR SCAN CARD SHOWCASESSCAN OR ENTER URL. PLEASE CHOOSE YOUR DEVICE
!
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PROVEN TRACK RECORDWHERE EXCELLENCE MAKES ALL THE DIFFERENCE
18 COUNTRIES1.000 SITES
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www.ifbck.comFAST. EASY. FASCINATING.
!
UNIQUE EXPERIENCEINSPIRE YOUR CUSTOMERS WITH LEADING ONE ON ONE COMMUNICATION.
iFeedback © B
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CASE STUDIES ATTRACT. INTERACT. ACT.
iFeedback © B
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www.ifbck.comFAST. EASY. FASCINATING.
iFeedback © B
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THOUSANDS OF PEOPLEMANY MILLIONS OF INTERACTIONS.
AA I
www.ifbck.comFAST. EASY. FASCINATING.
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AIRPORTS. PUBLIC. RETAIL.
THOUSANDS OF SCREENS
www.ifbck.comFAST. EASY. FASCINATING.
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MORE BOOKINGSGREAT SHOWCASE. GREAT PUBLICITY.
www.ifbck.comFAST. EASY. FASCINATING.
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www.ifbck.comFAST. EASY. FASCINATING.
iFeedback © B
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MANY IMPRESSIONSSTORE. SERVICE. PRODUCTS.
www.ifbck.comFAST. EASY. FASCINATING.
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iFeedback © B
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THOUSANDS OF COMMENTSHUNDREDS OF „ONE ON ONE“ COMMUNICATIONS.
www.ifbck.comFAST. EASY. FASCINATING.
AA I
iFeedback © B
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IMAGE BOOSTA COMPLET NEW BRAND AND IMAGE PERCEPTION.
www.ifbck.comFAST. EASY. FASCINATING.
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iFeedback © B
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www.ifbck.comFAST. EASY. FASCINATING.
iFeedback © B
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HUNDRES OF STORESMANY THOUSANDS OF INTERACTIONS.
www.ifbck.comFAST. EASY. FASCINATING.
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iFeedback © B
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THOUSANDS OF COMMENTSSERVICE. FOOD. CLEANNESS.
www.ifbck.comFAST. EASY. FASCINATING.
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+ DOUBLE DIGIT INCREASEUP TO 12% MORE REVENUES.
+12% +12%A
www.ifbck.comFAST. EASY. FASCINATING.
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iFeedback © B
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www.ifbck.comFAST. EASY. FASCINATING.
iFeedback © B
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BUNDESLIGA 2.0INTERACTIVE VIP FAN LOYALTY
www.ifbck.comFAST. EASY. FASCINATING.
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ENGAGING CUSTOMERSHOSPITALITY. RETAIL. BANKING...
www.ifbck.comFAST. EASY. FASCINATING.
ifbck.com
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FIND AND RETAIN CUSTOMERS. THANK YOU
Alle Rechte vorbehalten, insbesondere das Recht auf Vervielfältigung und Verbreitung. Kein Teil dieses Dokuments darf in irgendeiner Form ohne schriftliche Genehmigung von BHM Groupreproduziert werden oder unter Verwendung elektronischer Systeme verarbeitet, vervielfältigt oder verbreitet werden.
YOUR PERSONAL CONSULTANT
Alexander BauerCUSTOMER ENGAGEMENT EXPERT
T +49 40 [email protected]
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BHM MEDIA SOLUTIONS GMBHHeadquarters und Auslieferungslager
Schmarjestrasse 3322767 Hamburg / Germany
T +49 40 60942678-0F +49 40 60942678-9
www.bhmms.com
Firmensitz und VerwaltungBHM Media Solutions GmbH
Universitätsstr. 6235037 Marburg / Germany
Sitz der Gesellschaft: MarburgRegistereintrag: HRB 6076 (Amtsgericht Marburg)
Geschäftsführung: Alexander Bauer, Stefan E. Muth
A MEMBER OF BHM GROUP
