GIS – Enabling Information For Everyone

Presented By Maria Adamson

BT Lancashire Services – Supporting Public Services

WHO ARE WE?A partnership between Lancashire County Council and BT.

WHAT DO WE DELIVER?ICT Service including GIS, HR & Payroll, Education Service, Revenue & Benefits.

WHO ARE OUR CUSTOMERS? Public sector organisations including Lancashire County Council, District Councils, Schools, Lancashire Constabulary/Fire & Rescue.

OUR GOAL:Focus our knowledge and resources to enable the organisations and staff we serve to deliver innovative, effective and efficient public services to their citizens and communities.

ROLE OF GIS:Support delivery of effective and efficient public services thorough the implementation of innovative data capture, analysis and visualisation solutions that provide access to timely, accurate and audience relevant information.

Our Vision For GIS – Information For Everyone

Use GIS technology to:

• Deliver cost effective and streamlined solutions.

• Capture information consistently and accurately.

• Make information available anytime, anywhere.

• Share information relevant to the intended audience

• Support decision making at service and strategic level

• Present information in an informative manner.

• Ensure access to accurate and timely information.

Why GIS – Information For Everyone?

Public Sector Organisations:

• Face budgetary constraints and need to work more efficiently and

effectively.

• Hold information as one of their most valuable assets. Over 80%

of Local Government information has a geographic context and

GIS provides a common approach to analysing and sharing

disparate information.

• Should use GIS to better inform local decision making and channel

shift through visual presentation of data sets.

Our Vision For GIS – Information For Everyone

What do we need to do?

• Create “reusable” solutions to reduce costs• Develop/adopt low cost solutions in line with

budgetary constraints faced by customers• Leverage “out of the box” web/mobile

technology to develop cross browser/device solutions

• Enable information sharing across services and organisations to reduce duplication and deliver Business Intelligence opportunities

• Host/link to definitive information sources

Our Vision For GIS – Information For Everyone

Key component to delivering our vision is the adoption of ArcGIS Online

– Provides an “Out of the box” solution– Available to existing ESRI organisations as part

of maintenance– Low cost start up option for those new to ESRI

platform/with no GIS capabilities– Clear transparency with regards to usage and

costs within an organisation– We encourage use by partner organisations

who can then leverage our expertise

Our Vision For GIS – Information For Everyone

What we have found useful in ArcGIS Online

• “Out of the box” solution with “ready to use” templates

• Central repository to host and access data, maps and applications anytime from multiple devices and locations

• Roles/permissions framework supporting secure information sharing within/between organisations or publically.

• Extendible development framework to meet customer and audience needs

• Consistent supported delivery across multiple browsers and devices (smart phones, tablets, desktops)

Example 1: Lancashire County Council - Request

Present trends and statistics to support service delivery:• Lancashire County Council is reviewing it’s structure as part of it’s

transformation agenda and has to find new and innovative ways to deliver services. Business intelligence has been identified as a key enabler and a service has been created.

Present information in an easily digested, appropriate way:• Create and publish dashboards based upon data aggregated by

location• Dashboards to be published either publically or via secure access over

the internet.• Cross browser and device compatibility.• Access to definitive boundary information on which to build

dashboards.

Ability to reach diverse audience:• Business Intelligence Team Officers.• Lancashire County Council Senior Management.• Partner Organisations: Police, Fire and Rescue, NHS.• Other organisations considering investment within the region.

Purpose

Requirements

Audience

Business Intelligence

Example 1: Lancashire County Council - Solution

ArcGIS Online With InstantAtlas Dashboard Builder

Databases

Files

ArcGIS Model Builder to extract

and summarise data by geography

PythonScript (Tasks)

CSV Files

IA Dashboard Builder

Web Maps – Boundary Data

Boundary DataHostedFiles

ArcGIS Online

Example 1: Lancashire County Council

InstantAtlas Dashboard Examples:

ArcGIS Online Web Maps

Census 2011 Broad Age Groups Dashboard

Community Safety Open Data Dashboard

Police & Communities Together Dashboard

Example 1: Lancashire County Council

ArcGIS Online – Create Web Maps & Store Data

Example 1: Lancashire County Council

InstantAtlas Online – Building A Dashboard

Example 1: Lancashire County Council

InstantAtlas Online – Add Data To Dashboard

Example 1: Lancashire County Council

InstantAtlas Online – Add Data To Dashboard

Example 1: Lancashire County Council

InstantAtlas Online – Edit Dashboard

Example 1: Lancashire County Council

InstantAtlas Online – Published Dashboard

Example 1: Benefits/Advantages

Lancashire County Council• Use ArcGIS Online roles/permissions framework to

share content (securely within the organisation or publically).

• Making more of investment in the ESRI platform.• Host definitive source of boundary information once.• Share information between other organisations.• Better interface for creating and publishing

dashboards.• Cross browser/device supported “out of the box”.• Reusable across other areas of the organisation.

Example 2: Lancashire Constabulary Internet

Modernise the website, promote channel shift and support use of mobile devices• Support channel shift by providing information online to reduce number of non-crime

calls Lancashire Constabulary receives.• Support access to information across web browsers and mobile devices• Support localisation agenda

Include maps and website localisation as part of new build:• Drive localisation from within the website (user enters address/shares location and

pages set to give relevant information).• Include maps as an integral element of the navigation.• Use maps alongside images to illustrate and give local context to a news item or

campaign.• Give ownership to Lancashire Constabulary content team with BT Lancashire Services

support and advice.

Ability to reach target audience anytime, anywhere:• Citizen of Lancashire.• Third parties – Neighbourhood/Community Action Groups.

Purpose

Requirements

Audience

New Lancashire Constabulary Website

Example 2: Lancashire Constabulary - Solution

ArcGIS Online With Content Management System

SharedData

Web Maps

Boundary Data

ArcGIS Online

Hosted Feature Layers

ESRI Hosted Services (for base maps)

ArcGISJS API

DataCreated Online

Feature Layer interrogated to determine user

location

Web Map ID passed to CMS to embed map

CMS

WWW

Example 2: Lancashire Constabulary

Web Map Examples:

Using ArcGIS Online Hosted Feature Service To Find Location

Embed Map In Website Using Web Map ID

Website Localisation - Providing Location Specific Information

Example 2: Lancashire Constabulary

ArcGIS Online – Find Location Using Feature Layer

Example 2: Lancashire Constabulary

ArcGIS Online – Location Specific Information

Example 2: Lancashire Constabulary

ArcGIS Online – Create Ready To Use Map Library

Example 2: Lancashire Constabulary

Benefits/Advantages• Supports localisation within website using hosted

feature service to find postcode and return relevant web pages/content.

• Ability to create and embed maps quickly in response to events (road closures, diversions)

• Use maps alongside images to illustrate and give local context to a story or campaign.

• Use ESRI base map services rather than hosting/maintaining it themselves.

• Cross browser/device compatible.• Repeatable solution, can be used across other

areas of the organisation.

GIS – Information For Everyone: Next Steps

Lancashire County Council• Extend use of IA Dashboard Builder for data visualisation.• Use ArcGIS Online functionality for other services.

Lancashire Constabulary• Extend localisation capabilities within website e.g. find route to

nearest police station.• Access Lancashire County Council data via ArcGIS Online (road works,

schools).

BT Lancashire Services• Develop mobile/web applications using ArcGIS Online to enable data.• Extend use of ArcGIS Online through use of out of the box solutions;

Collector App, Operations Dashboard, ESRI Maps For Office.

GIS – Information For Everyone

Conclusion

• Tailoring ArcGIS Online to meet the needs of the customer and intended audience creates “information for everyone on demand”.

• ArcGIS Online provides out of the box functionality which supports the business and takes away concerns about browser and device support.

• Combination of ESRI Desktop/Server platform and ArcGIS Online is enabling BT Lancashire Service to achieve it’s goal to: “… enable the organisations and staff we serve to deliver innovative, effective and efficient public services to their citizens and communities.”