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Decision MakingStrategic, Tactical and Operational
-Laxman Basnet
Strategic Decisions
●Also known as policy decisions
●Top-level
●Have long-term impact
●Involves introduction of new rules and products, amendments, regulations and programs
Tactical Decisions
● Middle-level
● Short-term
● Involves decisions related to production, finance, marketing, personnel and getting tasks done
● Acts as mediator between strategic and operational decisions
Operational decisions
● Lower-level
● Concerned with day-to-day works
● Taken to implement plans & policies made by top-level
● Involves timing schedules, amount of remuneration, set-up pf machines and tools