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S.M.A.R.T. Policing for Smart Cities

S.m.a.r.t. (Policing in Smart Cities)

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S.M.A.R.T.

Policing for Smart Cities

S.M.A.R.T.

• S. Strict and Sensitive

M. Modern and Mobile

A. Alert and Accountable

R. Reliable and Responsive

T. Techno savvy and Trained

Introduction

• Modern cities are witnessing integration at variouslevels, and thus the need for a modernised, integratedand secured system. The requirements of the modernpolice forces have been appropriately captured byhonourable Prime Minister Shri Narendra Modi inthe word “SMART”.

• He emphasised that a professionally efficient,technologically enabled, socially sensitive policeupholds the “rule of law” and human rights in allsituations and is also engaged optimally with thecommunity.

S.M.A.R.T.

Introduction

• India is the one of the fastest growing

economies in the world.

• In order to maintain this esteemed position

we should thus focus on maintaining safety

and security of our citizens, businesses and

critical infrastructures.

Introduction

• India will have 100 smart cities in the

coming years. SMART policing is thus an

essential requirement. This has become all

the more important in the light of increase in

organised crime in urban spaces and the

growing nexus between terrorist organisations

the world over.

SMART Policing

Introduction

• SMART Policing for Smart Cities explores

the possibility of shifting from traditional

police systems to a SMART policing

structure.

• It further highlights the use of modern

technology in solving important and

complex security issues of the country.

Introduction

Introduction

• Smart cities are constantly evolving withconnectedness in cyber space between people,buildings, transport, energy, water, communications,commercial operations, media and the multitude ofactivities cities generate.

• This brings in a different threat horizon that has tobe monitored for business operations, safety andcontinuity of activities.

• Cyber events — whether accidental from failures tointegrate rapidly changing technologies orintentional from individuals, terrorists or nationstates — are rapidly creating disruptions anduncertainty.

SMART Policing

Introduction

• The threats so created in smart cities impactcitizens physically by affecting theinfrastructure and the health of the citizensthemselves.

• They can have economic impact in case offrauds, or attacks on utilities such as powerand water. Attacks can also affect citizensemotionally as many things can be lost to theattack.

• An attack can even be made to the culture andsociety as a whole.

Introduction

• S.M.A.R.T. policing is an attempt to explore

the risks associated with policing in smart

cities.

• A new way of policing is defined through a

set of five principles – strict and sensitive,

modern and mobile, alert and accountable,

reliable and responsive, techno-savvy and

trained.

SMART Policing

Strict and Sensitive

Strict and Sensitive

• This principle emphasizes the partnerships

that can achieve long-term benefits for the

police force.

• Police force needs to be strict while

enforcing the rules of the land while being

sensitive to the social sentiments of the

general public.

Strict and Sensitive

Modern and Mobile

• Police needs to increase its outreach and

efficiency by adopting newer technologies

and means of mobility.

Alert and Accountable

Alert and Accountable

• Alertness can be increased by strengthening

intelligence network and in-depth analysis

of information gathered.

• The smart police have to be accountable to

citizens and to the government for its

actions.

Alert and Accountable

Reliable and Responsive

• In smart cities, police needs to be more

responsive and should act on any input

information from various mediums such as

phone calls, emails, IoT devices, panic

buttons, etc.

• With improved responsiveness and effective

actions, reliability on police increases

dramatically.

Reliable and Responsive

Techno-Savvy and Trained

• This principle highlights utilizing modern

IT applications that are more accessible by

public. This helps the police in crowd

sourcing data through the public and

increasing the intelligence in case of attack.

• The police needs to be trained enough to

analyze and make use of the information

collected through various means

Techno-Savvy and Trained

Defining smart cities

with smart police• Policing has been around for centuries and the tasks of

police have not changed much over the millennia. Thegrowth in policing can be seen in three stages:

• 1. Informal policing, where all members of a societyequally share the responsibility for providingprotection and keeping order

• 2. Transitional policing occurs when police functionsare informally assigned to particular members of thesociety

• 3. Formal policing, where specific members of thecommunity assume formal responsibility forprotection and social control

Traditional Policing

• In early historical times, there were people to ensure the safety ofcitizens and property, but a well-organized police force does not seemto have existed. In ancient Egypt, early guards and watchmen mayhave been, at least in part, purely local answers to securityconcerns. They may have been employed by private persons andlocal institutions.

• During the Middle and New Kingdoms, however, a nationwidepolice force grew out of the semi-military units securing theborders.

• As the population increased and crime began to rise, steps toimprove policing were taken across the world. From 1066 to the1300s in England, police services were provided through thefrankpledge system. Under this system, citizens were appointed withthe responsibility of maintaining order and controlling crime.

• During the 1700s, the foundations of modern policing were laid.The Bow Street Runners in England was the first group paidthrough public funds that emphasized crime prevention in additionto crime investigation and apprehension of criminals.

Traditional Policing

Egyptian guards

Semi-military Units

Bow Street Runners

Modern Policing

• With the passage of time, population increasedand so did sophisticated crimes and criminals.Blue collar crimes, profit-driven crimes andorganized crimes rose in the 20th century.

• The focus of policing was not only to prosecutethe individual but also to prevent the crime.Efforts were made to provide Information,Communication and Technology (ICT)solutions to the police force and significantlyincrease their efficiency.

Modern Policing

Modern Policing

• A range of technologies is used to gather, store,retrieve, process, analyze, and transmitinformation. Relevant ICT may range fromsystems installed in public environments overPC-based systems in offices, to systems installed incars and mobile systems used on-site.

• Modern policing includes the use of CCTVsurveillance, radio frequency identification, e-identification, online verification for passport,etc. Modern police is dependent on ICTsystems to be more efficient and effective.

Smart Policing

• Smart policing is important in cities of future,i.e., smart cities.

• Smart cities extensively use ICT for all servicesand provide seamless transactions to citizensfrom one department to other.

• Greater ICT usage increases the risk tocitizens’ information, governments’ data andbusiness’ plans. In a smart city, policing is notlimited to safeguarding infrastructure but alsoincludes safeguarding data and information.

Smart Policing

Security Risks In Smart Cities

• Smart cities are going to be the reality for

municipalities around the world.

• These cities will use communication networks,

highly distributed wireless sensor technology,

and intelligent management systems to solve

current and future challenges, and create new

services.

The Ecosystem Of Smart Cities Can Be

Viewed As

Changing lives of citizens in smart

cities

• Smart citizens are interconnected via smartphones and gadgets. Smart energy meters,security devices and smart appliances arebeing used in many cities. Homes, cars, publicvenues and other social systems are now on thepath to full connectivity, known as the“Internet of Things (IoT).”

• Intelligent transportation, public and private,will access a web of interconnected data fromGPS location to weather and traffic updates.Integrated systems will aid public safety,emergency responders and disaster recovery.

Changing lives of citizens in smart

cities

Changing lives of citizens in smart

cities

• Smart cities are vulnerable to risk due to theirinterconnected nature. Attacks can be made toany point of the infrastructure and network. Inaddition to the primary network, the city datacenters catering to the various domains wouldalso be open for exploitation in the event of asecurity attack.

• Numerous cyber attacks in the cyber domain havebeen launched in recent years against thecomputing infrastructure of various governments.These have been aimed at undermining thefunctioning of information systems, theft ofinformation, or denial of service.

Changing lives of citizens in smart

cities

Risks in Smart Cities

Risks In Smart Cities

• Traditionally, risks have been associated with thephysical damage caused by the attack.

• However, with emergence of integrated IT environment, anyattack on smart city or citizens of smart city, the attack isnot just of physical nature.

• A modern Indian city embodies people, knowledge,resources, finances, democratic and political aspects,and cultural values. These constituent elements can beclassified as asset groups or capital, including intellectual,social, technical, environmental, cultural, leisure andfinancial capital. Attack can be made on any constituentof the city and can impact socially, economically andemotionally in addition to physical damage.

Risks in Smart Cities

• Risks include illegal access to information, andattacks causing physical disruptions in serviceavailability.

• As digital citizens become increasingly connectedwith data available about their location andactivities, privacy seems to disappear.

• Privacy protecting systems that gather dataand trigger emergency responses when neededare technological challenges that go hand-in-hand with the continuous security concerns.

Risks in Smart Cities

Risks in Smart Cities

Therefore, the smart citizen today is under threat ofrisk and attack at four levels:

• Physical

• Economical

• Cultural

• Emotional

• For the smart city, the technical target and therelated consequence, such as injury to property,personality, life and limb, or emotional damage,must be viewed jointly and, in turn, mapped to thenature of the motivated offender.

Risks in Smart Cities

• In the context of transportation systems, motivatedoffenders may include juveniles, thieves, vandals,stalkers and domestic abuse perpetrators. Themotivations range from boredom to malice to profit toinsanity. Instrumented transportation systems offersuitable targets for a motivated offender.

• This privacy violation is a major security risk. Oncemotivated offenders have a profile and location onthe victim/target at all times, they know when thatvictim/target would be most vulnerable to a physicalattack.

Risks in Smart Cities

Risks in Smart Cities

• Catastrophic failures may also occur because

highly connected systems can suddenly fail

from a critical point coming under pressure, or

from a convergence of operations that create a

new central point of weakness or a vulnerable

target for malevolent action against the

company’s or government’s operation.

• New threats to systems controls in smart grid,

smart water supply/distribution or smart

transportation, etc., widen the threat spectrum

beyond data protection and software failures.

Risks in Smart Cities

Risks in Smart Cities

• Locational data can be a key security concern.Many people set the GPS originating address fromtheir homes. Access to this data reveals that homelocation. If the automobile is away from home, thathome may be a better target for burglary – a case ofeconomic loss to the citizen.

• Similarly, social media can be used as anamplification platform for attacks. For instance,attackers can increase the impact of an attack bycausing panic in a population. If just one simple attackis real, then a bigger attack can be promoted.

Risks in Smart Cities

(GPS Burglary)

Risks in Smart Cities

• Cultural heritages are fundamental aspects

of our identity and must be transferred to

the next generations in the best possible

condition. Cities need to make efforts to

develop innovative conservation strategies

and integration of the most advanced

technologies to allow their safe, sustainable

and effective use in the context of the smart

management of the city.

S.M.A.R.T. Policing

• The increasing trend of urbanization in India is leading toincreased vulnerability of cities:

• terrorist attacks, crime, social unrest and heightened impact ofnatural disasters are just some of the safety and security issuesthat need to be addressed.

• Growing skyscrapers, increased use of public transportation,multi-tenant buildings, and thousands of people flockingtogether for sports or cultural events mean that large numbersof people are packed in smaller areas in a smart city. Suchdensely packed areas become soft targets for attacks.

• The concept of urban security – protecting citizens andinfrastructure such as airports, data centers, roads and powergrids – takes on vital significance.

• S.M.A.R.T policing deals with various aspects of policing that aresustainable and holistic

S.M.A.R.T. Policing

S.M.A.R.T. Policing

• There is a huge and unknown attack surface onsmart cities. With so much complexity andinterdependency, it is difficult to know what andhow everything is exposed. Therefore, simpleproblems could have a huge impact due tointerdependency and chain reactions.

• The police needs to evolve continuously andlearn from each attack on the smart city. Therepository of information should be enrichedwith various incidences and should beprogressive in nature.

S.M.A.R.T. Policing

S.M.A.R.T. PolicingSensitive And Strict

• In a smart city, the police has to be sensitive to the society’s needs and

strict toward the procedures and rules made for a peaceful society.

Smart police should understand the citizen perspective and partner

with social organizations to provide a safer environment.

Partnership With Society

• Community policing has been around for some time in India, but is not

effectively utilized by all departments in all areas. Partnership with

society can be in various forms – rotary clubs, mothers against

drunken driving, schools for inculcating traffic sense in children,

residents to keep an eye on child kidnapping, businesses to help

increase vigilance in market areas, etc. Partnering with society would

improve the public image of police and would also provide eyes and ears to

the police department.

S.M.A.R.T. Policing

Understanding Citizen Perspective

• In smart cities, police would have to address

the convenience of the citizen and provide

services within a defined turnaround.

• Smart police can run campaigns that

encourage citizen participation, devise

mechanisms for periodic feedback and

processes to incorporate suggestions from the

citizens.

Modern And Mobile

• In smart cities, governments want to deliver betterinfrastructure and services in all domains – education, healthcare, transport, energy, policing and others. Substantial funds arerequired to meet such expectations. The police service, therefore,needs to be modern and mobile to maintain public confidenceand trust in the services it provides.

• Social media

• Police departments are using social media for two basic purposes:disseminating their own messages to the public, and gatheringinformation from social media platforms to prevent and investigatecrimes. Police can use social media to facilitate criminalinvestigations (e.g., observing suspects’ postings on social mediafor self-incriminating comments), be aware of the mood of thepublic during major demonstrations, share importantinformation with the public during times of crisis as well asabout everyday news and events, receive crime tips, and receivecrime reports.

Modern And Mobile

Modern and Mobile

Public Safety Broadband Network

• In the event of crisis, it becomes essential for police

departments to interact with each other and coordinate

their efforts to safeguard citizens. However, in a crisis,

network bandwidth becomes unavailable. Police should be

provided a secure, reliable and dedicated interoperable

network for emergency responders to communicate during

an emergency.

• Dedicated radio spectrum for emergency services should

be allotted and maintained by the police departments.

Public Safety Broadband Network

Modern and Mobile

Mobile Technology

• If officers have mobile devices – such as tablets orsmart phones – they will be able to work moreefficiently. Rather than filling in forms a number oftimes, officers could complete tasks once and submitinformation back to central systems remotely. Theycould also have access to more information while onpatrol, enabling them to make better decisions.

• Multiple state police departments in India areinvesting in mobile technology for their patrollingvehicles.

Mobile Technology

Modern and mobile

Mobility

• Police should be equipped with appropriatemobility means to respond to situations in anyimpacted area. Given the vertical expansion ofsmart cities and high density of population,police should be able to reach the incidentlocation in minimum timeframe.

• This would mean better vehicles, aerialsurveillance, drones, quad copters, automatedvehicles etc. to be included in the policeinfrastructure as per requirement.

Modern and Mobile

Alert And Accountable

• The key to alertness would be partnershipsamong police departments to increasecoordination of their crime-fightingstrategies.

• It provides a pool of data that can be convertedinto meaningful information. Theaccountability of the police department alsoincreases in a smart city. The police isaccountable for various actions taken bythem to secure the citizens.

Alert And Accountable

Alert And Accountable

Developing a performance culture

• Smart policing requires a performance-tracking system that breaks down top-levelobjectives into clear, measurable targets thatpolicemen at every level must understand,accept, and meet.

• Every team member of the smart police shouldbe encouraged to help the team when itsperformance dips. The culture change in thepolice organization would help them bond andserve the citizens as a collective body.

Developing A Performance Culture

Alert And Accountable

Partnership with other police departments

• Partnership could be achieved at various levels, suchas the sharing of data, applications, people,intelligence and resources.

• In India, the National Crime Record Bureau(NCRB) is mandated to collect and share data frompolice organizations. NCRB is also implementingCrime and Criminal Tracking Network and Systems(CCTNS), which is a mission mode project to trackcriminals through a single system. A single systemwill increase the alertness of police by providingtrack of crime and criminals in other States.

Alert And Accountable

Alert And Accountable

Partnership With Universities And Other Researchers

• Police departments can collaborate with universities,

researchers and criminal justice students to help analyze

data so that it may be more productively utilized.

• The effectiveness of programs and events launched by

police departments can be studied by the students of

universities.

• Another way of collaboration is through guest lectures by

university professors to police officials. Partnership with

universities and researchers would benefit both the police

department and the academia.

Partnership with universities and

other researchers

Dr. M. Borwankar, IPS

Director General http://www.bprd.nic.in/SmartPolice1.aspx

Alert And Accountable

New Organization Structure For Police Departments

• Multiple levels/ hierarchy in Police departmentslead to slow processing and reduce innovationcapacity. There are several advantages of flatterorganization structures in police departments. First,flatter structures tend to experience fewercommunications barriers. Second, they are better atspreading ideas. They also make it easier to establishclear lines of responsibility.

• New organization structures should be proposed forpolice departments to reduce the turnaround time ofpolice processes.

Alert and accountablePublic private partnerships

• The US, the UK and Australia have developed public-privatepartnerships in policing. These include both the policedepartment’s contracting out of policing functions to privateagents, and the development of collaborations between swornpolice and private security agents operating independently in aparticular jurisdiction.

• Retired police officers can be hired as private agents to outsourceactivities such as fingerprinting, issuing of parking tickets, enforcingtraffic violations, doing investigative follow-up work, and preparingaffidavits for police. Back-office work of police agencies can alsobe outsourced to private agents.

• Public-private partnerships create rich opportunities for lawenforcement agencies to leverage their scarce resources towardserving the public more effectively and efficiently.

Public Private Partnerships

Reliable And Responsive

• The diversity of safety and security challengesfaced by smart cities means the police force mustplan holistic safeguarding measures.

• Solution providers are moving away from standaloneproducts and systems toward networked solutions,which cover the entire security concept and are morereliable.

• The police force needs to become reliable andresponsive to reduce crimes, improve confidenceand support victims.

Reliable And Responsive

• Multiple input mechanism for emergency responsesystem

• In smart cities, multiple input mechanisms should beavailable to connect with emergency response services ofthe police.

• The input mechanisms may range from phone calls, textmessages, emails, voice over IP, messengers, IoT alarms,etc. Facilities to cater to differently abled people should bebuilt in to the new emergency response system.

• Messages, photographs and videos received by theemergency response system can be used later for judicialpurposes and to create awareness among citizens.

Multiple Input Mechanism For

Emergency Response System

Reliable And Responsive

Threat Modelling

• With the emergence of smart cities, decision makers insmart policing should not be limited to the awarenessof the threat posed by the attackers, but also how tomeasure the consequences associated with the criminalactivity.

• For example, drug trafficking poses financial, social andhealth threats to the society. Police should develop threatmodels to assess the overall size and cost of crimeoccurring in the city. Threat modelling would enablerisk assessment across diverse areas includingimmigration, customs, terrorism, bio security andemergency management.

Threat Modelling

Threat Modelling Around The

World

• In the UK, the Serious Organised Crime Agency(SOCA) issues an annual Threat Assessment ofSerious Organized Crime, which is based on strategicintelligence work and is aimed at estimating the harmto society by organized serious crimes.

• In Canada, the Royal Canadian Mounted Police(RCMP) has developed Sleipnir, a framework thatquantitatively measures the relative threat posed bydifferent organized criminal groups. This model hasbeen adopted and modified by other policing agenciesin Australia and the UK.

Threat Modelling Around The

World

Serious Organised Crime Agency (SOCA)

Royal Canadian Mounted Police (RCMP)

Techno-savvy And Trained

• Intelligence-led policing is a concept thatinvolves a number of factors coming together.

• It has been defined as “a business model andmanagerial philosophy where data analysisand crime intelligence are pivotal to anobjective, decision-making framework thatfacilitates crime and problem reduction,disruption and prevention.”

• Techno-savvy and trained police targetsprolific and serious criminal offenders in anorganized, thoughtful manner.

Techno-savvy And Trained

Defining And Managing End-to-end

Process

• Multiple departments are involved in the end-to-endjudicial process – police, prisons, judiciary, specialagencies, forensics, etc. These departments haveseparate processes, separate systems and multipleowners for the same process. Coordination failures arecommon, leading to delayed judgments, and highopportunity costs.

• Smart policing objectives would be achieved whenthe entire value chain works in tandem and usesinterlinked technology systems to provide services tocitizens.

Defining and managing end-to-end

process

Building capacity in the right skills

• With the growing smart technologies, a basic level ofIT knowledge should be mandated for new recruitsof police departments.

• Basic IT skills would help them learn the technologyfaster and develop the skills easily. Police should definecareer paths in specialized skills such as forensics andcybercrime to support the growth of joining officers.Police departments should take the help ofuniversities to identify in advance the new streamsfor skill development. A right mix of skills should bemade part of smart police in each area.

Building Capacity In The Right

Skills

Defining And Managing End-to-end

Process

Cybercrime Management

• Cybercrime is vastly under-reported, but even the crimes

that are reported show that this problem is increasing

rapidly. For example, a single cybercrime attack against

banks in 2013 involved US$45 million in losses — more

than the total losses from all “traditional” bank robberies

in 2011.

• Cybercrime can result in not only financial theft but also theft

of personal information. All police officers should receive a

certain degree of training about cybercrime, so that they are

able to respond to victims in an intelligent way.

Cybercrime Management

Defining And Managing End-to-end

Process

• In addition, police departments should have a number of

cybercrime experts who have received a much higher level of

training. Policies and laws should be made to appropriately

punish cyber criminals.

Effective use of data

• With the growth of technology, police departments are

generating large volumes of digitized data such as

surveillance videos, digitized records of criminals, social

media feeds, forensic reports, etc. These should improve

decision-making by officers.

Conclusion

The recommendations from the roundtable supportingS.M.A.R.T. policing are provided below.

Sensitive and strict

• a. A multi-disciplinary approach to police reforms isneeded, involving different stakeholders includingcivil society, industry, academia, lawyers, media, etc.

• b. There is an urgent need to introduce Citizens’Charter in a time-bound fashion to ensure highstandards of service delivery to citizens.

• c. A concerted effort to improve the living andworking conditions of policemen should be made toincrease their commitment to their service.

A multi-disciplinary approach to

police reforms

Conclusion

Modern And Mobile

• a. Leading practices should be introduced

through the optimal use of technology in a

timebound manner. This could be ensured by

obtaining professional help and freeing core

resources for policing work.

Conclusion

Alert And Accountable• a. The need of the hour is systemic reforms that free the police

force from illegitimate interferences and insulate it fromexternal pressures.

• b. Forces need to be equipped with functional autonomy. Thepolice should be free from extraneous influences and should beprovided with functional and financial autonomy.

• c. Promotion of good governance, accountability andtransparency in policing should be encouraged. Measures areneeded to ensure that police is made accountable.

• d. Public-private partnership and partnerships with technologyand system integrators should be encouraged to introduce newertechnologies in the police functioning from time to time.

Alert And Accountable

Conclusion

Reliable and responsive

• a. Increased use of technology in police work

and creating Standard Operating Procedures

(SOPs) for effective delivery of services

Conclusion

Techno-savvy And Trained

• a. Recruiting skilled manpower through a

transparent recruitment process would

enhance the image and reputation of

policemen.

• b. Training would improve the skills and

efficiency of policemen. World class training

institutes for police recruits and in-service

trainees should be established and maintained.

Techno-savvy And Trained

Conclusionc. To address the security needs of the smart city, capacity

should be built across various areas, such as:

• • Training and infrastructure development to tackle new age

crimes

• • Build expertise and well-researched domain knowledge to

deal with the challenges faced by the police and security

establishment

• • Build expertise to support policing and Intelligence

Services – cryptologists, analysts, language experts, forensic

experts, etc.

• • Think tank on policing could be brought together as experts

to encourage research on specific aspects of policing.

Conclusion

• d. Leveraging IT, including the use of mobiletechnologies and social media, should beencouraged

• e. Use of technology to deal with the issues ofcybercrime, cyber-security, data privacy andother areas linked to the use of the internet

• f. Creating centralized and connecteddatabases of crime, criminal records, peopleverification, historic analysis of place ofincident, etc. that would help in establishinglinkages among people and places

Police and Social Media

Smart Police Stations-Initiative

• Prompted by a call from Prime Minister NarendraModi for smarter policing, the Home Ministry hasproposed to set up one model police station in eachof the country’s 29 states with features such asautomated booths for the public to report crimes,computers, Wi-Fi access and toilets.

• The new policing units, named SMART police stations,(the acronym stands for strict, sensitive, modern,mobile, alert, accountable, reliable, responsive, techno-savvy and trained) will be “citizen-friendly and clean,”the Ministry of Home Affairs said in a press statement

Smart Police

Smart Police Stations-Initiative

• Each will have a waiting area with ventilationand solar lighting, clean drinking water andproper toilets – basic amenities that arepresently lacking in many of the country’s15,000 local police stations.

• The model stations are expected to have areceptionist to guide visitors to the relevantofficer or file a complaint by going to acomputerized kiosk, which would be linked witha back-end system as well as closed-circuittelevision for tracking follow-up action.

Smart Police Stations-Initiative

Smart Police Stations-Initiative

• The Home Ministry’s latest initiative

toward model police stations is meant to

help police officials perform the tasks of

maintenance of law and order and

investigation of cases efficiently.

• “The SMART police station would become the

foundation towards SMART policing,” the

Home Ministry said in the statement.

First Smart Police Station

at Andhra Pradesh

• The fully air-conditioned station has a staff

room, dormitory, mini control room, a

reception chamber and individual

enclosures for the Station House Officer and

three Sub-Inspectors.

Smart Police Station at

Nagarampalem

Smart Police Station

• Andhra Pradesh’s first Smart PoliceStation, having look and feel of a corporate-style office, equipped with a “custody” roomand under watch of CCTV network, is set tostart functioning.

• Chief Minister N Chandrababu Naiduinaugurated the State’s first Smart PoliceStation at Nagarampalem in Guntur city inthe capital region Amaravati.

First Smart Police Station

at Andhra Pradesh

Smart Police Station

• The facility, in fact, doesn’t look like atypical police station, thanks to plushexterior and interiors that leave one with afeeling of having walked into a corporate-style office.

• There are no boundary walls to the SmartPolice Station but the exterior has beenbeautifully landscaped while the facade is ofglass.

Smart Police Station

Smart Police Station

• The fully air-conditioned station has a staffroom, dormitory, mini control room, areception chamber and individual enclosuresfor the Station House Officer and three Sub-Inspectors.

• Staff manning the station will not wear theusual khaki uniform and instead sport a navyblue trouser and a light blue shirt.

• While women Constables have a light blue sarifor uniform, the lady receptionist willadditionally sport a navy blue blazer

Smart Police Station

Smart Police Station

Smart Police Station

• Interestingly, the station does not have a

“lock-up” for detainees. Instead, a

“custody” room with a double bed has been

readied.

• The facility, built in two months at a cost of Rs

91 lakh, is one of the two model Smart Police

Stations constructed in Guntur as a pilot

project.

“custody” room

Smart Police Station

• Andhra Police administration has drawn up plansto build another 100 Smart Police Stations acrossthe state. “The Smart Police Stations will be thepride of police,” Director General of Police told.“Pride to policemen and satisfaction to publicis the main aim behind the Smart PoliceStations. Simplicity is the hallmark,” he said.

• Closed circuit television cameras have beeninstalled in and around the station for closersurveillance of staff behaviour and movementof visitors.

“Pride To Policemen”

Polis Station- A Case Study

Can architecture make people trust cops?

• In North Lawndale, Chicago, a public basketball court ischanging the way people relate to local police. Built just lastOctober, it’s a half court built right next to the West 10thdistrict police station, and it’s designed to get cops to shoothoops with young men and women they might otherwisenever meet.

• Conceived by MacArthur “genius” and architect Jeanne Gang,the simple project is part of her broader proposal to reimagingisolated, fortress-like police precincts as welcomingcommunity centres.

• In her vision, better police precincts could house a barbershop, a garden, a gym, and lounges with free Wi-Fi—alldesigned to draw community members to hang out instations and eventually build friendlier and more trustingrelationships with the cops sworn to protect them.

Polis Station

Polis Station

• “It made me think, are there ways design can

help improve the relationship between

community members and police if we look at

the architecture?” says Gang at the New York

Times Cities

Polis Station

Polis Station

• The name “polis” comes from the Greekideal city-state governed by a sense of closecommunity ties.

• For a radical rethink of friendly policebuildings, Gang decided to shake up her owndesign process. Instead of starting at thedrawing board, her studio went to Chicagocommunity members and law enforcementofficers for design tips.

Polis Station

Polis Station

• Gang’s plan features creative ideas forrepurposing abandoned parking lots and parkinggarages surrounding a precinct. Polis paints anidyllic mix-use complex with sports facilities,outdoor theatres, cafes, places of worship,markets, a community vegetable garden,meditation zones and public housing for copsand community members.

• Some low-budget interventions includeproviding free wifi or introducing a benchoutside buildings etc.

Polis Station

References• Architect Jeanne Gang

http://studiogang.com/• BUILDING SMART POLICE IN INDIA: BACKGROUND INTO THE NEEDED POLICE FORCE REFORMS

niti.gov.in/writereaddata/files/document_publication/Strengthening-Police-Force.pdf

• The Bureau of Police Research & Development

http://www.bprd.nic.in/

• Criminology 101: A Guide for Smart Policing Initiatives

cebcp.org/wp-content/evidence-based-policing/Decker-Criminology-101.pdf

• Defining e-policing and smart policing for law enforcement

https://valleyinternational.net/thijsshi/v3-i12/1%20theijsshi.pdf

• First Smart Police Station Inaugurated in Andhra Pradesh

http://www.jagranjosh.com/current-affairs/first-smart-police-station-inaugurated-in-andhra-pradesh-1486467398-1

• S.M.A.R.T. -Policing for smart cities

www.governancenow.com/.../FICCI%20Report%20-%20SMART%20Policing%20for...

• SMART Policing A Proposed National Initiative

www.smartpolicinginitiative.com/sites/all/files/ta/SmartPolicingFinal.pdf

• Smart Policing and Technology Applicationswww.theiacp.org/Portals/0/pdfs/LEIM/.../Smart-Policing-Rickman_presentation.pdf

Thanks…