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Wong Yew Yip
Inspiring people is a
Leader’s critical role and
responsibility as NBA
legend Kobe Bryant says:
“The most important
thing is to try and
inspire people so that
they can be great in
whatever they want
to do”
INSPIRING
PEOPLE
WITH
10Cs
1
2
3
4
5
6
7
8
9
10
Create
Communicate
Challenge
Coach
Care
Character
Culture
Collaborate
Compensate
Celebrate
C1 Create
Create the goals in work
and life by having a
Definite Major Purpose
based on the 8 elements
in the Wheel of Fortune
“Having a Definite Major
Purpose is the starting
point of all achievement”
Napoleon Hill
“Whatever the mind
can conceive and
believe, it can
achieve”
Napoleon Hill
C1 Create
C2 Communicate You inspire people by
communicating your
vision and ideas clearly
and continually
Communication is not
about you doing all the
talking; it is critical that
you listen to understand
and give appropriate
responses
Always say what you
mean and mean what
you say
C2 Communicate
“Communication must be HOT. That’s Honest,
Open and Two-way” Dan Oswald
C3 Challenge
You inspire people to achieve
success by challenging them to go
the extra mile - doing more than
what is demanded and expected
Challenge them to go beyond their
comfort zones
Challenge them to think differently,
try new ideas and overcome
obstacles
No need to think outside the box -
just get rid of the box!
C3 Challenge
“If you always think
about your dreams
or goals, work
steadfastly towards
them and continue
to challenge
yourself, you will
definitely be able to
realize those
dreams or goals”
Tadashi Yanai
C4 Coach Help people improve their
performance and reach
their full potential in their
work and in any area of
their lives
Motivate, challenge and
support them to overcome
barriers that hold them back
Be respectful of coachees
as individuals, their skills
and goals
Employ an appropriate
coaching model e.g.
GROW, FLOW
C4 Coach
THE JUNGLE OF LIFE - 26 ENEMIES
The 26 Enemies which must be overcome by man
1 Fear 2 Greed 3 Intolerance
4 Egotism 5 Lust 6 Anger
7 Hatred 8 Jealousy 9 Impatience
10 Deceit 11 Falsehood 12 Insincerity
13 Vanity 14 Cruelty 15 Mercilessness
16 Injustice 17 Slander 18 Gossip
19 Undependability 20 Dishonesty 21 Disloyalty
22 Revenge 23 Worry 24 Envy
25 Hypochondria 26 Indecision
Coaching should also
include overcoming
the “26 Enemies”
C5 Care Put yourself in others’
shoes
Feel the compassion
Accept the others’ well-
being as a priority of
your own
Being sensitive to their
needs
Recognize their
contributions
C5 Care
1 IMMEDIATE
FAMILY
2 CLOSE
“FAMILY”
3 EXTENDED
“FAMILY”
Care for ...
CIRCLES OF CARE
C6 Character
Role model as a person
of character with a
sound reputation
Your words, manner,
attitude, dressing,
posture and actions
give out cues
Followers do as you do,
not as you say, so set
the right tone
C6 Character
“Knowledge will give
you power, but
character respect”
Bruce Lee
C7 Culture
Nurture a culture that
emphasizes on teamwork,
integrity, quality of work and
achievement of success
Send clear signals about
the goals, priorities, values
and desirable behaviors that
are expected
A strong work culture
enhances relationships,
promotes healthy
competition and boosts
continuous improvements
for the individual and the
organization
C7 Culture
Adopt The 4
Agreements
as part of
the culture
1 2
3 4
I shall be
impeccable
with my
words
I shall not
take anything
personally
I shall not
make any
assumption
I shall do my
best
The 4 Agreements
C8 Collaborate
Collaboration is exchanging
information for mutual benefit,
sharing resources and
enhancing each other’s
capacity to achieve common
outcomes
Inspire people to nurture an
open and collaborative
environment to improve
individual and organizational
performance
Collaborate to develop effective
partnerships with others
Also use virtual collaboration, ie
social and business networking
sites
C8 Collaborate
“As you navigate through the rest of your life, be open to
collaboration. Other people and other people's ideas are
often better than your own. Find a group of people who
challenge and inspire you, spend a lot of time with them,
and it will change your life” Amy Poehler
C9 Compensate Compensate people as reward for
exceptional work performance
and for going the extra mile
More importantly, highlight the
Law of Compensation -
the habit of doing more than
you are paid to do will bring
you to the favorable attention
of those who have
opportunities to offer
by continuing to render extra
service, you will be able to
promote yourself and attract
the attention of your
employer, who will
immediately think of you when
a better opening occurs
C9 Compensate
“My belief is firm in a
law of compensation.
The true rewards are
ever in proportion to
the labour and
sacrifices made”
Nikola Tesla
C10 Celebrate As a leader, your greatest
satisfaction should come
from seeing the people in
your team succeed
Share the credit and
experience the camaraderie
You know who you are so let
others glow in the feeling of
accomplishing a mutual goal
Celebrate all achievements,
big or small
C10 Celebrate
“Celebrate what you’ve accomplished, but raise the bar a
little higher each time you succeed” Mia Hamm
A typical leader trains people
A good leader guides people
A superior leader develops people
A great leader inspires people