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Got Energy?
Last week I received a cartoon by Artell, over social
media. The cartoon showed a group of people sitting
around a conference table with this caption:
• I need your sales forecasts by Monday
• Your updated client list by Tuesday
• Your expense reports by Wednesday
• And your budget plans by Thursday.
• By the way – why aren’t your people making more
sales calls?
Immediately I smiled, nodded and found myself
transported back in time. I was serving a team that was
feeling a lot like that.
• The number of objectives the team was responsible
for and the goals for each objective were
increasing.• We’d expected that a new database was going to
increase our efficiency. And instead it
significantly increased our workload.
• At the same time our volume of customers
was rapidly rising and their service
expectations were growing.
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Like every team under pressure, we had
choices:
1. We could throw our hands up and surrender.
2. We could make a case for changes to be made to the
new database and provide detailed notes to help
developers.
3. We could analyze every part of our current processes
and look for opportunities to improve our efficiency.
4. We could benchmark with our customers and
suppliers in an effort to discover solutions we had not
considered.
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As we weighed those choices, numero uno was
quickly dismissed.
Failure was NOT an option.
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We called a special meeting so everyone on the team
could help to create a detailed list of the processes we
used the database for, where data should link that didn’t,
how long it took to complete each task and how much
time we actually had for those tasks.
We recommended solutions.
And then we shared our document.
…And shared it.
…And shared it again.
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At the same time, we took an intentional step back so
that we could go forward and began printing lots of
documents in advance of our peak times, and used
paper, instead of technology. (Gasp!)
That decision made us significantly more efficient, more
effective and provided better customer service than if we
used the database that crawled and didn’t link as it
should have.
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Then we met with customers and they validated what we already knew.
Our current tools were NOT going to help us
meet their evolving needs.
So we called one of our vendors and asked if we
could come for a tour of their organization, deeply
believing that answers existed.
Within a few hours we had an idea to
restructure our team ultimately:• Decreasing the number of times that each person had
to change their focus
• Increasing the team’s efficiency and effectiveness
and decreasing burnout.
Our restructure was different:• It took some time for the team to warm up to the idea.
• And it sounded nuts to the rest of the organization.
And then the RESULTS started coming in:• The team had more focus, less stress and more
energy.
• And they consistently met, and much more,
frequently EXCEEDED their goals.
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Yes, the team deserved better tools and a
higher level of support from the company.
However, we could not afford to wait for that to happen
so we did what we could, with what we had, right where
we were.
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The Decision
To seek the wisdom of others
And the courage to make a bold change
ENERGIZED each person on our team
And our FUELED our results.
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If you are in the midst of an energy sapping
challenge and struggling…
YOU ARE NOT ALONE!
This struggle is real all over our world.
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For the past two years, I’ve been working with 15
Dedicated Authors from different parts of our globe, to
create a book that would offer real help and hope to
anyone in the midst of those struggles.
Last month our new book, Energize Your Leadership was
released.
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Each author is an experienced corporate
professional, working mother and/or a small
business owner that has dealt with things like this:
• The increased use of technology that has
you “plugged in” to work more often.
• Economic changes that increasingly require you to
produce more with less.
• Stress caused by environment, health, and/or personal
choices.
• The struggle to be physically and mentally present and
engaged at home while still producing at work.
And each one has survived those energy-depleting
seasons and emerged softer, stronger, wiser and
more energized.
If you are in the midst of an energy-depleting season, don’t
let your struggle overwhelm you.
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Pick up your copy today and prepare
to Energize Your Leadership.
Order from Amazon Kindle
or have a Paperback version sent to you!
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