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From Delegating to EmpoweringA JCIEK One-Hour Training
Course
JCI Mission:To provide development opportunities that empower
young people to create positive change. Glasses
www.jci.ccCourses purposeAt the end of this course participants
will have: 1) learned the empowerment is absolute necessary for a
team to perform effectively; and 2) How to empower your teammates
in your team
www.jci.ccActivity 1
www.jci.ccAirplanes Game
www.jci.ccDefinition
Empowerment: sharing varying degrees of power with lower-level
employees to better serve the customer.
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www.jci.ccBecause you believeIf you want something done right,
do it yourself!
www.jci.ccComplicationsLack of trustLoss of controlFear of loss
of position
www.jci.ccResistanceEmpowerment entails more than assigning a
task
www.jci.ccBenefitsImproved member satisfaction. By being shared,
organizational power can grow.Members to perform better.Increases
trust in the organization.Reduces Turnover rates.
www.jci.ccVideo
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www.jci.ccStatisticsMotorolaEstimated $30 return on every $1
spent on employeesOf the 40 best companies to work for, according
to the Graziadio Business Report, only in six did employee
empowerment not play a key role in their success (Pepperdine
University)
www.jci.ccStatistics (Cont.)
www.jci.ccStatistics (Cont.)
www.jci.ccStatistics (Cont.)
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Maslows Hierarchy of Needs
Physiological needsSafety needsSocial
needsEsteemneedsSelf-actualization needs
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Empowerment ProcessDetermining the skill level of the employee
Providing for employee training as needed Coaching tasks with which
the employee has some skills but is lacking experience or
motivation Supporting tasks where the employee knows what to do but
is still lacking confidence in their abilities Delegating tasks
where the employee is motivated and fully capable.
www.jci.ccFive Keys to EmpowermentDelegate responsibility, not
work.Let members take turns running meetingsWhen delegating, dont
ask questions like, Do you understand?Keep a delegation
diaryEstablish routine checkups.
www.jci.ccCase Study 1A Board member (supervising officer) was
empowered to find out a member to be Project Chairman.President
wants to know the process
www.jci.ccTIPSHot Button
Being part of a team is not a natural human functionPhilip
Crosby
www.jci.ccCase Study 2A new member was empowered to be a project
chairman.President having some new idea Requesting OC members to
follow these idea.
www.jci.ccTIPSSituational Leadership
www.jci.ccCase Study 3Empowered board members making decision in
a board meeting for a motion without enough background information
& discussing time.
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www.jci.ccA MessageBuild a better world said God.And I answered,
How? The world is such a vast place. And so complicated now, Im so
small and useless; Theres nothing I can do.But God, in all his
wisdom said, Just build a better you.
www.jci.ccQUESTIONS?
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