Issaquah Reputation Management Tips for Local Businesses

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    16-Jul-2015

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<ul><li><p>10 Reputation Management TipsFor Local Businesses1.888.406.4811www.flexpointmarketing.com</p></li><li><p>TIP #1Develop a Crisis Plan </p><p>A companys worst nightmare is to discover that there are negative mentions about them floating around on the web. </p><p>Be proactive by setting up a plan that details critical information about how you will deal with this situation if it should occur.</p></li><li><p>TIP #2Put Customer Service FIRST </p><p>The basis for a positive reputation is to have a great business with excellent customer service. </p><p>If not, you are giving people a reason to post negative content about you on the internet. </p></li><li><p>TIP #3Find Out What People Are Saying</p><p>The internet is a huge field for people to discuss products, services, and businesses. </p><p>Therefore, be sure to consistently monitor social media, blogs, and customer review sites for comments about your business.</p></li><li><p>TIP #4Face the Negative Issues </p><p>Many of your unsatisfied customers may go to social media, review sites, or blogs to air their feelings about your brand. </p><p>Whenever you see this, respond to them promptly and try to remedy the situation to show that customer service is a top-priority.</p></li><li><p>TIP #5Develop and Distribute Great Content Consistently </p><p>Publishing relevant, useful keyword optimized content on a consistent basis will help your business get more positive search engine exposure.</p><p>This leaves less room for negative mentions to show up, which are usually out of your control.</p></li><li><p>TIP #6Build Loyalty and Trust </p><p>Building a social media community can go a long way in helping your online image. </p><p>Social followers tend to be loyal and post positive feelings about businesses they enjoy. </p><p>Leverage this fact by engaging with your social audience regularly.</p></li><li><p>TIP #7Ask Happy Customers for Reviews </p><p>Simply asking your satisfied customers for reviews without bribing or giving incentives is a great way to build a positive online reputation. </p><p>In most cases, if you dont ask, you wont receive. </p></li><li><p>TIP #8Post Positive Reviews on Your Website </p><p>Your website is your internet home. This is where many consumers go to learn more about your company. </p><p>So having positive reviews posted on your website is a great way to put potential customers at ease when it comes to doing business with you.</p></li><li><p>TIP #9Be Careful with Your Online Comments </p><p>One way to damage your reputation is by commenting on controversial issues, trash talking, or talking about unprofessional details of your private life. </p><p>There is a lot you can say online that is related to your industry and will help your target audience so stick to these types of posts and comments.</p></li><li><p>TIP #10Work to Repair Any Damage </p><p>If your company is suffering due to damaging online information, whether its true or not, take immediate steps to address it. </p><p>This may involve the services of a professional, but if you do not handle it, it is definitely hurting your ability to generate new customers.</p></li><li><p>THANK YOU!1.888.406.4811www.flexpointmarketing.com</p></li></ul>