29
IBM WebSphere Commerce Commercial capabilities and references

atSistemas WebSphere Commerce references

Embed Size (px)

DESCRIPTION

WebSphere Commerce atSistemas customer references and Technical Office presentation. Details on services offered on eCommerce by atSistemas like software Factory in Jerez and WebSphere Commerce installations auditing

Citation preview

Page 1: atSistemas WebSphere Commerce references

IBM WebSphere Commerce

Commercial capabilities and references

Page 2: atSistemas WebSphere Commerce references

Founded in 1994

Sustained growth

FY2013: >500 IT experts, € 23M turnover

Offices in Madrid, Barcelona, Cádiz,

Zaragoza and A Coruña.

IBM Premier Business Partner, Managed

Service and Primary Support Provider.

Extensive experience in IBM WebSphere

Commerce

The only partner authorised to provide

service in the SaaS business model

Page 3: atSistemas WebSphere Commerce references

IBM WebSphere

Commerce

According to the most prestigious

analysts, IBM WebSphere Commerce

is the leading e-commerce solution on the market.

It is also supported by a host of best-

of-breed satellite products:

• Sterling

• Coremetrics

• Tealeaf

• Unica

Source: Forrester Wave™ B2B Commerce Suites, Q4’13

Page 4: atSistemas WebSphere Commerce references

Training Architecture

atSistemas

Services Portfolio

Project

Management

Office

SOLR

Infrastructure

Implementation

and maintenance Assets Migration QA

• Environment

configuration management

• Application Feature Packs

• CDN integration

• WCBD /

continuous integration

• Activation of SOLR

• Activation of SEO

• Caching Best Practices

• B2B and B2C

end-to-end

implementation

• Application of

FixPacks

• Mobile (web/

hybrid)

• Methodology

• E-commerce

development ,

maintenance

and testing

centre in Cádiz

• Custom tag

CDN

• PayPal and

Adyen

gateways

• Member-Get-

Member

• Gift Card

• Widgets (FEP

6 and 7)

• Translation Tool

• Precision

Marketing

Workshop

• Technical

Training

• Price List

• Attribute

Dictionary

• Aurora

• Faceted Navigation

• SOLR

Infrastructure

• Audit –

Infrastructure

• Code Audit

• Advanced

Consultancy

• Technical

Office -

Organisation

• Full audit of the

installation

• Project

Management

Office

atSistemas Commerce Technical Office: WebSphere Commerce SaaS

Page 5: atSistemas WebSphere Commerce references

Capabilities -

Development Centre

atSistemas WebSphere Commerce Development Centre

Jerez de la Frontera (Cádiz)

• Quality enhancement

• Cost reduction

• Heightened productivity

• Specialisation

• Less rotation

• Meeting deadlines

• Ability to rapidly increase production capacity

• Ability to react

• Flexibility

Technical analysis, development and testing services

Ben

efit

s

Page 6: atSistemas WebSphere Commerce references

atSistemas Commerce Technical Office:

Las Rozas (Madrid)

Architecture and systems-related services

Capabilities -

Commerce Technical Office

• Project support unit

• Highly specialised

• Remote management; WAS/BBDD/WC

• Infrastructure Audit

• Flexible collaboration scenarios

• Guarantee of best practices

• Quality assurance (QA)

• Monitoring active facilities

• Methodology

Cap

abili

ties

Page 7: atSistemas WebSphere Commerce references

atSistemas WebSphere Commerce SaaS:

Hosting, administration, licences, GoLive, maintenance

Getting started quickly…

Capabilities -

WebSphere Commerce

SaaS

• All-inclusive monthly payment

• Cost optimisation

• Rates adjusted to real needs

• Flexibility and adaptation to the business

• Allows for sustained growth

• Managed by expert centres

• Short roll-out time

• Advanced technological platform

• Starting point for new scenarios

Feat

ure

s

Page 8: atSistemas WebSphere Commerce references

12 years online

experience in the fashion

outlet industry

FY 2012 € 422M

Present in 55 countries

on Europe, the Middle

East and Asia

Market leaders in Spain,

Italy, Brazil and Mexico

Page 9: atSistemas WebSphere Commerce references

Migration of international e-commerce platforms

Following acquisition of the German company Dress for Less, Privalia sought to

modernise and unify all their stores on a single world-class e-commerce platform,

and therefore required a strategic plan for systems migration based on IBM

WebSphere Commerce. This responsibility was entrusted to atSistemas as prime

contractor.

The project involved many offices: atSistemas (Barcelona, Madrid, Cádiz) and

Privalia (Barcelona, Frankfurt), making intensive use of powerful software

development methodologies such as Scrum.

After the GoLive of the first shop to be migrated, Haburi, atSistemas began to provide

the corrective and development maintenance service through a mixed team

between Barcelona y and the development centre in Jerez de la Frontera (Cádiz).

Page 10: atSistemas WebSphere Commerce references

Implementation of a WebSphere Commerce technical office that provides guidelines and

monitoring for all the projects on the platform.

Implementation of the Adyen payment gateway

Implementation of the Clara gateway specifically for Germany

Improvement of Dataload to enhance performance in the night window

Optimised SOLR architecture

Development of the Translation Tool as an asset to speed up multilingual development of

the catalogue

Advanced management of SEO and SEM

Numerous additional functions such as improved marketing spots, Member-Get-Member

functionality, newsletters, inventory updates, etc.

Outstanding subprojects

Page 11: atSistemas WebSphere Commerce references

Engaged in children's

fashion since the late

1970s

2012 FY: € 242 M

Present in 63 countries

worldwide

150 propriety shops and

8,000 points of sale

Page 12: atSistemas WebSphere Commerce references

Corrective and development maintenance of the e-commerce

Mayoral requested the presence of atSistemas both during GoLive and post–

GoLive to ensure proper development of the platform. The following tasks were

involved:

•Management of IBM WebSphere Commerce and WAS. This service is provided

from our Management and Remote Analysis Service (SAAR).

•The corrective and (minor) development maintenance service was provided from

our development centre in Jerez de la Frontera.

Page 13: atSistemas WebSphere Commerce references

The partnership with Mayoral derived from an audit requested due to a

months-long delay by a third party in launching the IBM WebSphere

Commerce store.

Various recommendations mainly in the areas of performance & caching

were included in the report to enhance implementation of the tool.

Thanks to the confidence shown by atSistemas, Mayoral requested our

presence during the GoLive and Post-GoLive phases.

Page 14: atSistemas WebSphere Commerce references

Worldwide recognition in

the optics sector since

1961

2012 FY € 7,086 M

More than 70 thousand

employees in offices

worldwide

Page 15: atSistemas WebSphere Commerce references

IBM WebSphere Commerce Audit and Action Plan

Since Ray-Ban's online shop went live the platform suffered constant stability

issues with the resulting strong impact in terms of sales and customer

perception.

Luxottica therefore contacted atSistemas to ascertain our competence with IBM

WebSphere Commerce. After positively evaluating our Technical office with

senior architects, our references and our proven methods, they requested an

audit of the systems at their facility.

In addition to the audit, the service includes the design of an action plan to

resolve the issues detected.

Page 16: atSistemas WebSphere Commerce references

Fashion retail

2012 FY: € 300 M

Present in Spain,

Portugal and France

More than 240 propriety

stores

Page 17: atSistemas WebSphere Commerce references

Maintenance and Management of IBM WebSphere Commerce

Responsible for the operation, control and management of Blanco's IBM

WebSphere Commerce servers in all environments (from development through

various intermediate levels of testing and staging to production).

This partnership began in response to a specific task performed by atSistemas

to resolve a critical problem in Blanco's production environment in November

2013. The incident was rapidly resolved by our Remote Management and

Analysis Service (SAAR).

Page 18: atSistemas WebSphere Commerce references

Previously we had provided corrective and development maintenance

for Blanco's virtual shop in conjunction with IBM, taking care of tasks

such as:

• Product catalogue queries.

• User data maintenance (registrations, cancellations and

amendments).

• Payment method management.

• Messaging system for sending e-mails confirming payment.

• Management of various languages.

Page 19: atSistemas WebSphere Commerce references

Fashion retail

2012 FY € 954 M

Highly internationalised

with expansion plans in

countries such as Russia,

China and Mexico

More than 1,900 stores

Page 20: atSistemas WebSphere Commerce references

Responsible for planning, implementation and management of various

business test cases identified by both Cortefiel's e-Commerce area and by

atSistemas on the basis of experience gained in similar projects.

Once the development was concluded and the specific functional solutions

required by the customer had been implemented, Project Management decided

to harness the capabilities of atSistemas (Jerez Test Centre plus specialised

consultants) to lead this strategic phase of the project prior to GoLive.

IBM WebSphere Commerce business model testing unit

Page 21: atSistemas WebSphere Commerce references

IBM WebSphere

Commerce

Projects carried out in

conjunction with IBM

Page 22: atSistemas WebSphere Commerce references

Projects carried out

in conjunction with IBM

Inditex

atSistemas provided AVP support to the IBM WebSphere Commerce e-

commerce platform at the architecture and performance levels.

Adveo – Unipapel

atSistemas provided assistance to IBM for implementation of WebSphere

Commerce in the on-line shop it is developing.

Salvatore Ferragamo

atSistemas provided AVP support to the IBM WebSphere Commerce e-

commerce platform at the architecture and performance levels.

Page 23: atSistemas WebSphere Commerce references

atSistemas Clients

atSistemas

Page 24: atSistemas WebSphere Commerce references

Our Clients MEDIA PROFESSIONAL SERVICES IT SERVICES TOURISM & HOSPITALITY

MARKETING & ADVERTISING INTERNET & E-COMMERCE MANUFACTURING & UTILITIES

FINANCE & INSURANCE TELCO EDUCATION PUBLIC SECTOR

HEALTHCARE, PHARMA & BIOTECH MISCELLANEOUS RETAIL & CONSUMER GOODS PUBLISHING

Finance &

Insurance

Aegon España

AlfaBank *

AllFundsBank

Allianz Seguros

American Life Company – AIG

Life

AndBank

Aon Gil y Carvajal

Aresa Seguros de Salud

Autoclub Mutua Madrileña

Aviva

Banco de España

Banco de Santander

Banco del Emigrante *

Banco Popular *

Banesto

Bankia

Bankinter

Barclays *

BBVA

BBVA Bancomer

BBVA Portugal

BME – Bolsas y Mercados

Españoles

BNP Paribas

Caixa Andorrana de la Seguretat

Social

Caixa d’Enginyers

Caixa Laietana *

CaixaNova *

Caja Madrid

Cajamar

CajaSol

Caser Seguros

Caser Gestión Técnica

CECA

Centro RACE Asistencia

Comercia Global Payments

(Grupo La Caixa)

Consorcio de Compensación de

Seguros

Credit Andorrà *

Credit Suisse

Deutsche Bank

FIATC

Franquicias Plus

Generali Seguros

GES Seguros

Génesis Seguros

Groupama Seguros

Grupo Catalana Occidente

Grupo Empresarial RACE

Grupo MAPFRE

Ibermutuamut

ING Direct

Infobolsa *

Instituto de Crédito Oficial

ISBAN

La Caixa *

La Previsión Mallorquina de

Seguros

Liberty Seguros

Línea Directa Aseguradora

Línea Directa Asistencia

Mora Bank

Mutua General de Seguros

Mutua Madrileña

Mutua Madrileña Globalis

Mutua Madrileña Hogares

Mutuactivos

Mutuauniversal

Ocaso Seguros

Pelayo Mutua de Seguros

Privat Bank

Produban

Rural Servicios Informáticos *

Santander Back Offices

Globales

Seguros Santa Lucía

Seguros El Corte Inglés Vida

Servicios Médicos Auxiliares

Sermepa *

TasaMadrid *

Unión de Automóviles Club

Verti Seguros

Visual Trader Systems

* Not as a main contractor

Page 25: atSistemas WebSphere Commerce references

Internet &

eCommerce Bodaclick

B2B 2000

Cashlog

Idealista.com

Ingenico Iberia

Internet Security Auditors

Globaliza

Privalia

Rumbo.es

Social Point

TheRanking

Unience

Manufacturing

& Utilities Adasa Sistemas

Adif

Aguas de Barcelona

Aeroconseil

Alstom España

BAMESA

Biocon Española

CAF

Canal de Isabel II

Cementos Asland

Cementos Molins

Cementos Molins Industrial

Cementos Portland

Certio ITV

ENDESA *

EUFER Energías Renovables

Europastry

Ficosa International

Gas Natural *

Global Energy Services GES

Grupo Autoliv

GT Motive

Iberdrola *

Iberdrola Inmobiliaria

Iberia

INITEC Energía

INTA *

ITP

LG Electronics

NEXUS Energía

PSA Peugeot Citroën

PROPAMSA

PRECONSA

Ramondín Cápsulas

Renault *

RENFE *

Roca Corporación Empresarial *

Tecsidel

Telespazio

Trasmediterranea

Unión Fenosa

Wincor Nixdorf

Professional

Services Accenture

Cibernos Consulting

Compass Group

Enomina

Eral Grup

Elzaburu

Eurest – Compass Group

FJORD

Franquicias Plus

GICO

Iberley

Noesis Análisis Financiero

Noster Finance

PwC

Quidaw Soft

Tesera de Hospitalidad

Think Ahead & Go

Top Human Capital

USG People España

* Not as a main contractor

Our Clients MEDIA PROFESSIONAL SERVICES IT SERVICES TOURISM & HOSPITALITY

MARKETING & ADVERTISING INTERNET & E-COMMERCE MANUFACTURING & UTILITIES

FINANCE & INSURANCE TELCO EDUCATION PUBLIC SECTOR

HEALTHCARE, PHARMA & BIOTECH MISCELLANEOUS RETAIL & CONSUMER GOODS PUBLISHING

Page 26: atSistemas WebSphere Commerce references

IT Services 3 & Punt Solucions Informatiques

AKKA Technologies

Alfa9

Altran CIS

APGISA

Atos Origin

Aurensis

Ayesa AT

BanSabadell Information System

The Birchman Group

Calculo SA

Capgemini España

Carver Advanced Systems

Coritel

Datik – Grupo Irizar

DocToData

DXD Applications & Solutions

Embat Consultors

EMR Software

Engisoft

Everis

Expertus Technology Services

Fihoca

Fujitsu

GFT Consulting

Gneis

Grupo LEM

Help Print Solutions

Hibu Connect

HotelBeds Technology

IBM

IBM Malta

INDRA

Informática El Corte Inglés - IECISA

Ingenico

INSA

Internet Security Auditors

Lem

Lobdia Servicios

LUZ Tecnologías de la Información

MAPFRE Tech

Meta4

MindCurv

Morse

Navento

Oficina de Cooperación Universitaria

Oracle

Pasiona Consulting

Penta MSI

Pitss.Con

Realian Consult

Siconet Ingenieros

Silk Aplicaciones

SoftMachine

Steria Iberica

Sun Microsystems

Tahbit Software

TCP Sistemas

Tecnocom España

Tecnocom Telecomunicaciones

Uniway

Unitronics

Vector Software Factory

Vsistemas

WeDoIt – Sociedad de tecnologías

Zemsania

Media Atresmedia

Chello Multicanal

Corporación RTVE

Linka Media Solutions

Telecinco – Grupo Mediaset

Televisió de Catalunya TV3

PubliEspaña – Grupo Mediase

Our Clients MEDIA PROFESSIONAL SERVICES IT SERVICES TOURISM & HOSPITALITY

MARKETING & ADVERTISING INTERNET & E-COMMERCE MANUFACTURING & UTILITIES

FINANCE & INSURANCE TELCO EDUCATION PUBLIC SECTOR

HEALTHCARE, PHARMA & BIOTECH MISCELLANEOUS RETAIL & CONSUMER GOODS PUBLISHING

* Not as a main contractor

Page 27: atSistemas WebSphere Commerce references

Telco Atresmedia

Chello Multicanal

Corporación RTVE

Linka Media Solutions

Telecinco – Grupo Mediaset

Televisió de Catalunya TV3

PubliEspaña – Grupo Mediaset

Marketing &

Advertising ADLPartner

Alimarket

Buongiomo MyAlert

Buongiorno S.p.A

Delta Media

Digital Click Media

Grupo Bassat&Ogilvy

Grupo PDM

Infodirect

LinkMedia Solutions

Lumata

Seamos Marketing

Yell-TPI

Public Sector AEAT *

Ancert – Agencia Notarial de Certificación

Banco de España

BASE – Gestió d’Ingressos

Cabildo Insular de Tenerife

Corporación RTVE

Correos *

Departamento Técnico Ministerio de Defensa

Dirección General de Patrimonio *

Dirección General de Tráfico *

Eprinsa – Diputación de Córdoba

Escola d’Administració Pública de Catalunya

Fábrica Nacional de Moneda y Timbre

Fundación Española para la Ciencia y la Tecnología -

FECYT

Fundación Innovamar

Generalitat de Catalunya *

Govern D’Andorra

INTECO

Junta de Andalucía

Junta de Castilla-La Mancha

Ministerio de Justicia

Ministerio de la Presidencia

Ministerio de Medioambiente *

Senado

Tragsatec

Healthcare, Pharma &

Biotech AAIPharma

Aresa

Dravet Syndrome Foundation

Federación Farmacéutica

Grifols

Institut Català d’Oncologia

Kern Pharma

Laboratorios Hartmann

Laboratorios Lucas Nicolás

Medichem *

Nuvisan

USP Hospitales

Sanitas

Vitaldent

Our Clients MEDIA PROFESSIONAL SERVICES IT SERVICES TOURISM & HOSPITALITY

MARKETING & ADVERTISING INTERNET & E-COMMERCE MANUFACTURING & UTILITIES

FINANCE & INSURANCE TELCO EDUCATION PUBLIC SECTOR

HEALTHCARE, PHARMA & BIOTECH MISCELLANEOUS RETAIL & CONSUMER GOODS PUBLISHING

* Not as a main contractor

Page 28: atSistemas WebSphere Commerce references

Tourism & Hospitality AC Hotels – Marriott

Barceló Viajes

HotelBeds Spain

Hotel Auditorium

Instituto Tecnológico Hotelero

JumboTours

OccidentalHoteles *

Pullmantur

RIU-Hotels

Rumbo.es

Sehrs Tourism

Viajes El Corte Inglés

Education ESERP Business School

ESADE

Fundación ESADE

UNED

Universidad Nebrija

Universidad Miguel Hernández

Universitat Oberta de Catalunya (UOC)

Universidad de las Palmas de Gran Canaria

Universidad Rey Juan Carlos I (URJC)

Universitat Rovira i Virgili (URV)

Publishing Grupo SM

Elsevier

Ediciones Francis Lefebvre

Retail & Consumer

Goods Ahorramás

Alcampo

ARAMARK -Servicios Catering

Avon

Bacardi España

Blanco

Bricor

Carrefour *

Cefa Toys

Centro Comercial Portugal

Condis

Daba

Decathlon España

Desigual – ABASIC S.L.

DIA

Dinosol *

El Corte Inglés

Europastry

Inditex

L’Oreal

Leroy Merlín

Luxottica Group

Mayoral

Telecor

Reckitt Benckinser España

Miscellaneous Portic

FC Barcelona

Gibara

Grupo Julià

Opexlean

Promotora Mediterránea

Securitas Direct

Tinsa Tasaciones Inmobiliarias

Our Clients MEDIA PROFESSIONAL SERVICES IT SERVICES TOURISM & HOSPITALITY

MARKETING & ADVERTISING INTERNET & E-COMMERCE MANUFACTURING & UTILITIES

FINANCE & INSURANCE TELCO EDUCATION PUBLIC SECTOR

HEALTHCARE, PHARMA & BIOTECH MISCELLANEOUS RETAIL & CONSUMER GOODS PUBLISHING

* Not as a main contractor

Page 29: atSistemas WebSphere Commerce references

9 0 2 8 8 8 9 0 2

Valle de Alcudia, 3

28232 Las Rozas, Madrid

Passeig de Gràcia, 55 8º-4º

08007 Barcelona

atSistemas.com [email protected]