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SPOK’S ANNUAL MOBILITY IN HEALTHCARE SURVEY
7 years of data
Focused on how hospitals are supporting mobile care team members
2017: expanded to include a deeper dive on specific areas of
mobility strategies
2011SINCE
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NETWORK CONNECTIVITY
IS YOUR WI-FI CONSIDERED BUSINESS CRITICAL?
ARE THERE AREAS OF POOR NETWORK COVERAGE IN YOUR HOSPITAL?
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KEY TAKEAWAYS: DEVICES AND CHALLENGES
• The mobile device mix remains diverse
• Device type depends on role
• Hospitals are overcoming the infrastructure challenge
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HOW WOULD YOU RANK THE RELIABILITY OF THE FOLLOWING COMMUNICATION CHANNELS FOR SHARING CLINICAL INFORMATION?
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WHAT BACKUP PLANS ARE IN PLACE FOR USE DURING TIMES OF EMERGENCY WHEN CELLULAR NETWORKS ARE EITHER DOWN OR OVERLOADED?
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KEY TAKEAWAYS: RELIABILITY
• Smartphones and pagers are seen as the most reliable
• Backup plans for times of emergency communications warrant further scrutiny
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WHAT TYPES OF HOSPITAL APPROVED SYSTEMS AND APPLICATIONS DO SMARTPHONE AND TABLET USERS HAVE ACCESS TO?
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ENTERPRISE MOBILITY MANAGEMENT (EMM)
DOES YOUR HOSPITAL USE AN EMM SOLUTION?
WHAT IS YOUR EMM SOLUTION USED FOR?
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KEY TAKEAWAYS: ACCESS
• System access for mobile devices is growing
• Majority of organizations are using or considering a secure texting solution
• BYOD is still primarily for doctors, but nurses are gaining traction
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WHAT DO YOU THINK THE BIGGEST OPPORTUNITY FOR IMPROVEMENTS WILL BE OVER THE NEXT 3-5 YEARS?
Secure text messaging for
patient information
Better Wi-Fi coverage
Receiving notification of critical events
Uniformity and fewer fragmented
systems
Communication between devices
and the EHR
Getting all faculty and staff to use the same
communication platform
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Infrastructure is improving, but there’s room to do better
KEY TAKEAWAYS
Mobile device types still vary widely, especially depending on role
Existing plans for backup communications warrant closer scrutiny
Ability of mobile devices to access hospital system is increasing
Enhancing collaboration is a major area of opportunity
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WANT TO LEARN MORE?
2017 SURVEY RESULTS PART 1
Watch the webinar recording:http://bit.ly/2pI7XOI
Download the eBrief:http://bit.ly/2pIhXI1
CONNECT 17
Learn more and register:www.spok.com/connect
LET’S GET IN TOUCH!
Learn more:
CASE STUDIES VIDEOS
We’d love to hear from you!