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“REAGE | REACT” CAMPAIGN EVALUATION RESULTS SOCIAL IMPACT & RETURN ON INVESTMENT 2014 DIANOVA PORTUGAL 26th JUNE 2014 | Rui Martins | Communication Director

Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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REAGE | REACT multimedia campaign was developed for the Dianova Network (3 continents, 11 countries) by Externa Comunicación and Bloodymary Films (Barcelona) aiming to promote Health and raise awareness on drug addictions on 3 main environments: labour, school and family. In Portugal, the campaign has been supported by 4 graphic themes and 2 spot videos, from January to June 2014. Here’s the wrap up ROI and Social Impact results: 1.574 social advertising materials have been promoted nationwide, 5 events were held, 80 Partners and 442.423€ in Sponsorships have been raise in a close relationship, 31 in depth news were release on TV, Radio, Printed and Online Media ranging an audience of 4.7 million people, and globally 16 million People were impacted through REACT messages, materials and channels. Dianova Portugal thanks once more to all Partners and Sponsors that have contributed to this successful campaign. Collaborate with us… inspiring change!

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Page 1: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

“REAGE | REACT”

CAMPAIGN

EVALUATION RESULTS

SOCIAL IMPACT &

RETURN ON INVESTMENT

2014 DIANOVA PORTUGAL 26th JUNE 2014 | Rui Martins | Communication Director

Page 2: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

Compromisso| Solidariedade| Tolerância| Internacionalidade… Inspirando a Mudança! Dianova Portugal© 2

“Health is a fundamental right and a key driver for social and economic development. It is a process to allow people to have a greater control

over their health and to improve it.” in Declaração de Jacarta., 1997

Principles of Health Promotion

in Ottawa Chart (WHO 1986)

Process that aims to increase individuals and communities’ capacity to control health,

strengthening the rights and responsability for health.

Focus on programs and actions to change

behaviors and lifestyle risks such as dangerous driving or drug abuse

Page 3: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

Compromisso| Solidariedade| Tolerância| Internacionalidade… Inspirando a Mudança! Dianova Portugal© 3

CONTEXT • Addiction have increased 70% in the last decade in

Portugal (SICAD) • Increased prevalence of lifelong drug use from 7.8% to

12% in 2012 (EMCDDA) • Cannabis use among young people increased 16% in

Portugal in 2012 (ESPAD) • Use of anti-anxiety and antidepressants drugs

increased 171% and 240% in Portugal in 2014 (INFARMED)

Page 4: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

Compromisso| Solidariedade| Tolerância| Internacionalidade… Inspirando a Mudança! Dianova Portugal© 4

“REAGE | REACT” CAMPAIGN 2014 GOAL | To raise awareness on the effects and consequences of drug abuse and alcohol on consumers, families, young people and adults in

the labor, family and school contexts / environments. • "REAGE | REACT" allow us to see how, from the time of starting

using drugs, fades all that enables people to develop themselves on a constructive and happy manner: family, relationships, work, friendships, etc. .. The Spot video protagonist on the different contexts will see disappear his your world as time goes by...

• “REAGE | REACT” is a campaign that is not only intended to convey pessimism or tragedy, but a counterpoint of hope. If a drug addict has the will and motivation in himself/herself, he/she will react, overcoming the problem that affects him/her. Throughout this journey, Dianova will help her/him in making the best healthy decision for its future...

Page 5: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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“REAGE | REACT” CAMPAIGN 2014

TECHNICAL FACTSHEET ADVERTISING AGENCY: EXTERNA COMUNICACIÒ (Barcelona – Espanha) CREATIVE DIRECTOR: CARLOS PERMANYER ART DIRECTOR: EVA MUÑOZ ADVERTISING MOVIES PRODUCER: BLOODYMARY FILMS (Barcelona – Espanha) ACTORS: MARC TORROELLA, CARLOTA AGUSTÍ, ROSA SARRÒ, LAMBERT BONIN, EKATERINA CHANTALL, JOSEP RUÍZ, MARÍA SALGUERO, XAVIER MORO, MANEL RUBÍES, PATRICIA OSUNA, CARLOS LÓPEZ, MUSICIAN: MARC ARTÍS VOZ OFF PORTUGUESE VERSION VIDEO: MIGUEL PEIXOTO, Rádio Super FM e programa TV “5 para a Meia Noite” CLOTHING AND STYLING: ADELA LLORENS HAIRDRESS AND MAKE UP: LLUISA GASCH MAKING OFF: OKSANA GUSEVA e ORIOL BERN

Page 6: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

Compromisso| Solidariedade| Tolerância| Internacionalidade… Inspirando a Mudança! Dianova Portugal© 6

Social Awareness Campaign “REAGE” 2014 | Materials

Alcohol main Addiction

in Portugal (SICAD)

Increase of 240%

antidepressants e 171%

anti-anxiety (INFARMED)

Page 7: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

Compromisso| Solidariedade| Tolerância| Internacionalidade… Inspirando a Mudança! Dianova Portugal© 7

Social Awareness Campaign “REAGE” 2014 | Materials

Increase 16% Cannabis

Use among Young (ESPAD)

Increase 3,9% cocaine use

between 15-64 years (UNODC)

Page 8: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Materials

SPOT VIDEO 30’’ http://www.youtube.com/watch?v=FM5RuCL1NBQ

VOZ OFF

MIGUEL PEIXOTO

Rádio Super FM & program TV

“5 para a Meia Noite”.

English version

Page 9: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Materials

SPOT MAKING OFF 125’’ https://www.youtube.com/watch?v=sS-ajN6iyxY

Page 10: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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80 PARTNERS

Social Awareness Campaign “REAGE” 2014 | Partners

9 Agencies

& Sponsors 18 Municipalities

5 Hospitals

27 Universities

& ASA’s

21 Media

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Social Awareness Campaign “REAGE” 2014 | Channels

284 MUPIS

863 POSTERS

A3

158 POSTERS

A4

21 PRESS

ADS

1 SPOPT TV

220 FINAL ARTS

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A G ENCIES O

THERS

Social Awareness Campaign “REAGE” 2014 | Partners

Page 13: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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M U N I CIPALITIES

HOSPITALS

Social Awareness Campaign “REAGE” 2014 | Partners

Page 14: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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MEDIA

Social Awareness Campaign “REAGE” 2014 | Partners

Page 15: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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UNIVERSITIES

Social Awareness Campaign “REAGE” 2014 | Partners

Page 16: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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UNIVERSITIES

Social Awareness Campaign “REAGE” 2014 | Partners

Page 17: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Channels

FACEBOOK PAGE

https://www.facebook.com/reageestamoscontigo

Page 18: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Channels

WEBSITE DIANOVA.PT

PAGE

http://www.dianova.pt/cidadania-a-solidariedade/campanhas-de-sensibilizacao-pt/470-campanha-reage

Page 19: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Channels

MUPIS

Page 20: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Channels

PUBLICARDS NETWORK (LISBOA &

PORTO)

PRESS ADS

Page 21: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Channels

TV ADVERTISING

70 SPOTS

MEDIA &

SOCIAL NETWORKS

FACEBOOK TWITTER

LINKEDIN YOU TUBE

BLOG DIANOVA.PT

SIC SIC NOTÍCIAS SIC MULHER

Page 22: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Channels

MUPIS SUBWAY

STATIONS LISBOA

POSTERS SUBWAY TRAINS LISBOA

Page 23: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Channels

NEWS RELEASED:

ONLINE RADIO

TV

Page 24: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Events

LAUNCH BRAGA

INSTITUTO PIAGET ALMADA

CONFERENCE & WORKSHOP

COVILHÃ

Page 25: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Events

DM MARKETING

1.000

CONTACTS

CELEBRATION 26 JUNE

WORLD DAY AGAINST DRUGS

Page 26: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

Compromisso| Solidariedade| Tolerância| Internacionalidade… Inspirando a Mudança! Dianova Portugal© 26

EDM MARKETING

5.000

CONTACTS

Social Awareness Campaign “REAGE” 2014 | Events

CELEBRATION 26 JUNE

WORLD DAY AGAINST DRUG

Page 27: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Events

4 JPEG IMAGES

SOCIAL MEDIA

www.dianova.pt

CELEBRATION 26 JUNE

WORLD DAY AGAINST DRUG

Page 28: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

Compromisso| Solidariedade| Tolerância| Internacionalidade… Inspirando a Mudança! Dianova Portugal© 28

Social Awareness Campaign “REAGE” 2014 | Testimonials

"I acknowledge receipt and appreciate your communication

about Social Awareness Campaing “REAGE”. The same

was informed to all the congressman who

has place on this Commission. "

“After instruction of Lisbon’s Mayor, I

want to acknowledge receipt of your letter regarding the above

subject, which deserves our best

attention. "

“I acknowledge receipt of the letter

referring to the above subject, which

deserve our best attention and praise. We take also to wish

the greatest professional successes."

Dr.ª Maria Antónia Santos

Parliament Health

Commission

Dr. João Pires Lisbon

Municipality

Dr.ª Corália Loureiro

Seixal Municipality

Page 29: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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“We really appreciate your

information regarding the

awareness campaign

“REAGE", which is particularly

timely.”

“We acknowledge receipt of the letter, which

deserves our best attention.”

“We acknowledge receipt and

appreciate the infromations

about awareness campaign "REAGE"

recently completed.”

Dr. Gonçalo Sousa EMCDDA

Dr. Pedro Ramos Comunist Group in

Parliament

Dr. André Campante

Socialist Group in Parliament

Social Awareness Campaign “REAGE” 2014 | Testimonials

Page 30: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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“We acknowledge receipt of the letter, which deserved our best attention and

we are very grateful."

“We appreciate tge sending information

and we want to congratulate the

initiative of awareness campaign "REGE" and all the

work in the area of addiction. "

“We congratulate you on the

campaign that carried wishing much success in their work for the

promotion of health.”

Dr.ª Mariana Andrade

Central Right Group in

Parliament

Dr. Eduardo Valles Odivelas

Municipality

Dr. Manuel Cardoso

SICAD, Natinal Agency on Drugs

Social Awareness Campaign “REAGE” 2014 | Testimonials

Page 31: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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“We acknowledge receipt of the letter, which gained for us the best attention. "

“I congratulate Dianova for the results of the awareness

campaign REAGE, developed in school, work

and family context because of their importance in the field of health promotion and prevention of drug.”

Dr. Gil Nadais Aguéda

Municipality

Dr. Eduardo Quinta Nova

Sintra Municipality

Social Awareness Campaign “REAGE” 2014 | Testimonials

Page 32: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Media Impact

31 NEWS

RELEASED Press, TV, Radio

and Online

231.278€ ROI MEDIA Press, TV, Radio

and Online

1.038.685 AUDIENCE Press, TV, Radio

and Online

97% NEWS TONE

POSITIVE COMMUNICATION

58% ANNOUNCEMENTS

36% INTERVIEWS

6% ARTICLES

55% ONLINE

26% PRESS

16% TV

3% RADIO

Page 33: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | Social Media Impact

470 FACEBOOK

REAGE PAGE

735 YOU TUBE

7.599 BLOG

39.046

DIANOVA.PT

4.684 FACEBOOK FRIENDS

& FANS DIANOVA + RM

3.577 LINKEDIN

FOLLOWERS + RM

3.253 TWITTER

FOLLOWERS + RM

58.941 ONLINE IMPACT

Data 24-06-14

Page 34: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

Compromisso| Solidariedade| Tolerância| Internacionalidade… Inspirando a Mudança! Dianova Portugal© 34

Social Awareness Campaign “REAGE” 2014 | People Social Impact

64.023 STUDENTS

UNIVERSITIES

9.533.773 SUBWAY LISBON

5.884 EVENTS

RP | DM + DeM

40.000 POSTALS

46.000 USERS /

VISITORS HOSPITALS

4.775.228 READERS

LISTENERS VIEWERS

NET VISITORS

1.664.489 INHABITANTS

MUNICIPIALITIES

16.129.447 PEOPLE SOCIAL IMPACT

Data 24-06-14

Page 35: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Social Awareness Campaign “REAGE” 2014 | ROI

231.278€ ROI MEDIA

NEWS

10.000€ POSTERS SUBWAY

METRO LISBOA

15.000€ MUPIS

SUBWAY LISBON

442.423€ RETURN ON

INVESTMENT

186.145€ ROI MEDIA

SPONSPORSHIPS

Page 36: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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THANK YOU

TO ALL PARTNERS

FOR YOURSOLIDARITY

COLLABORATION

WITH THIS SOCIAL

AWARENESS CAMPAIGN

COLLABORATE

WITH US TO

INSPIRE CHANGE !

Page 37: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Dianova Network| Hub of International Public Affairs

MISSION: To develop actions and programs that will contribute to the Personal Autonomy and Social Development.

3 Continents | 11 Countries

Page 38: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Dianova recognized as Private Institution for Social Solidarity, Public Utility Association and

Non-Governmental Organization for Development

Education and Health

Promotion

Drug Abuse Treatment

Socio and Professional

Reintegration

Psychosocial Support

Training & Empowerment

(Hard | Soft Skills)

Social & Organizational

Innovation

Cooperation Culture

Oriented

Social, Economical

and Solidarity

Agent

Social Changing Promoter

Page 39: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Affiliations

Protocols

Page 40: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Certifications | Accreditations Dianova

ISO 9001:2008 Quality Management System (1st in Portugal since 2005)

EFR Family Responsible Entity Social Economy (1st in Portugal since 2013)

DGERT | CCPFC Training Organization (CFD) DGERT – MSESS | CCPFC – ME since 2009 | 2012

Page 41: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

Compromisso| Solidariedade| Tolerância| Internacionalidade… Inspirando a Mudança! Dianova Portugal© 41

Social Enterprise Nursery Plant

HEADQUARTERS Dianova Portugal

Therapeutic Community Quinta Lapas

Training Center Dianova

Reintegration Apartment

Psychosocial Support Center +Health

Dianova Headquarters| Operational Units (Lisbon | Torres Vedras)

Page 42: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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Reliablel? Commitement?

Multi-Stakeholder Cooperation Culture based on a Strong Social Capital, Strategic Partnerships &

Community Networks

• Innovative? • Good

Governance? • Social Value?

• Good work place? • Creative

team?

• Quality? • Effectiveness? • Partnerships?

• Good Corporate Citizen? • Social

Development?

Community Leaderships

Analysts Investors e

Sponsors General Public

Academy Media

Market Prescribers Health , Education, Social Professionals Potential Clients Family Opinion leaders Competition

Government Legislators Regulators Politicians Central and Local Administration Projects Analysts International Agencies

Organization Board

Staff Volunteers

Suppliers Partners

Clients “Shareholders”

Page 43: Evaluation and ROI Impact REACT Campaign Dianova Portugal 2014

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SOCIAL IMPACT 2007-2013

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Quinta das Lapas, 2565-517 Monte Redondo Torres Vedras Telf.: +351 261 312 300 Fax.: +351 261 312 322 E-mail: [email protected]| Website: http://www.dianova.pt

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