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Global Top 10 Pharma Companies on Social Media FEBRUARY, 2014

Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

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Key Findings: 1) Pfizer is the most social pharmaceutical company in February. 2) Pfizer is the most mentioned brand on Social media followed by Novartis 3) Bayer and Johnson & Johnson combined constitutes 70% of the Industry’s Facebook fan base 4) With the Twitter engagement score of 94, Pfizer bagged the first rank among the top10. 5) With an SSI of 81, Novartisis the biggest gainer during February 2014, it moved from 5th rank in January to 2nd rank in February 2014. 6) Eli Lilly & Co tweeted the most on Twitter. 7) Bayer & Novo Nordisk has highly active fan base and at the same time a very high fan base. A total of 20 global companies were considered in the analysis.

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Page 1: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

Global Top 10

Pharma Companies

on Social MediaFEBRUARY, 2014

Page 2: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

#1 Pfizer is the most social

pharmaceutical company in

February.

81with an SSI of 81, Novartis is the biggest

gainer during February 2014, it moved

from 5th rank in January to 2nd rank in

February 2014

75With the Facebook engagement

score of 75, Bayer bagged the first

rank among the top10

94With the Twitter engagement score

of 94, Pfizer bagged the first rank

among the top10

70%Bayer and Johnson & Johnson

combined constitutes 70% of the

Industry’s Facebook fan base

#1Pfizer is the most mentioned brand

on Social media followed by Novartis

WHAT WE HAVE FOUND

SSI (SIMPLIFY360 SOCIAL

INDEX) IS A FUNCTION OF

BUZZ SCORE, FACEBOOK

ENGAGEMENT SCORE AND

TWITTER ENGAGEMENT SCORE

Page 3: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

Rank Company nameSSI Score

(Feb 2014)

SSI Score

(Jan 2014)

1 (3) Pfizer 86 76

2 (5) Novartis 81 69

3 (1) Johnson & Johnson 75 82

4 (2) GlaxoSmithKline 73 77

5 (6) Bayer 65 67

6 (4) Merck & Co 64 74

7 (8) Sanofi 53 51

8 (9) AstraZeneca 48 49

9 (10) Novo Nordisk 42 45

10 (new) Roche Holding 41 44

TOP 10 MOST SOCIAL PHARMA COMPANIES

( ) Numbers in bracket indicates rank in January 2014

Page 4: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

PARAMETER WISE BREAKUP OF SCORES

SSI (SIMPLIFY360 SOCIAL INDEX) IS A FUNCTION OF BUZZ SCORE, FACEBOOK ENGAGEMENT SCORE AND TWITTER ENGAGEMENT SCORE

Rank Company Name Buzz ScoreFacebook

Engagement Score

Twitter

Engagement

Score

Total Score

1 Pfizer 95 51 94 86

2 Novartis 89 58 78 81

3 Johnson & Johnson 84 55 68 75

4 GlaxoSmithKline 79 58 72 73

5 Bayer 58 75 77 65

6 Merck & Co 74 35 63 64

7 Sanofi 68 17 41 53

8 AstraZeneca 63 18 35 48

9 Novo Nordisk 37 84 16 42

10 Roche Holding 32 42 70 41

Page 5: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

21,094

14,864

14,127

12,022

10,648

10,357

6,760

4,701

3,381

2,577

2,091

1,711

1,592

1,543

1,349

679

343

151

0 5,000 10,000 15,000 20,000 25,000

Johnson & Johnson

Merck & Co

Glaxo Smith Kline

Pfizer

Novartis

Sanofi

AstraZeneca

Bayer

Eli Lilly & Co

Amgen

Novo Nordisk

Roche Holding

Abbott Laboratories

Bristol-Myers Squibb

Boehringer-Ingelheim

Astellas

Daiichi-Sankyo

UCB

PFIZER IS THE MOST MENTIONS BRAND

Social media mentions of the top Pharma companies, February, 2014

Page 6: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

8.161

5.003

4.834

3.152

3.106

2.032

2.027

1.962

1.659

1.63

0.959

0.802

0.511

0.5

0.476

0.418

Eli Lilly & Co

Johnson & Johnson

Novartis

Abbott Laboratories

Roche Holding

GlaxoSmithKline

Merck & Co

AstraZeneca

Boehringer-Ingelheim

Pfizer

Amgen

Bristol-Myers Squibb

Novo Nordisk

Sanofi

Bayer

Astellas

Thousands

ELI LILLY & CO TWEETED THE MOST ON TWITTER

No. of Tweets sent on Twitter, February 2014

Page 7: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

0 10000 20000 30000 40000 50000 60000 70000 80000 90000 100000

Tweets

made b

y B

rand

s

No. of Followers on Twitter

Eli Lilly & Co

Johnson & Johnson

Novartis

Abbott LaboratoriesRoche Holding

GlaxoSmithKlineMerck & CoAstraZeneca

Boehringer-Ingelheim Pfizer

Bristol-Myers SquibbNovo Nordisk

Sanofi BayerAstellas

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

0 10000 20000 30000 40000 50000 60000 70000 80000 90000 100000

Tweets

made b

y B

rand

s

No. of Followers on Twitter

Size of the bubble

represents the no. of people

or accounts followed by the

brand

PFIZER, LILLY MOST FOLLOWED ON TWITTER

Performance of the

brand in February

Performance of the

brand in January

LEGENDS

Page 8: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

Eli Lilly & Co

Johnson & Johnson

Novartis

Abbott LaboratoriesRoche Holding

GlaxoSmithKline

Merck & Co

AstraZeneca

Boehringer-Ingelheim

Pfizer

Novo Nordisk

Sanofi

Bayer

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

4000 40000 400000

No. of

people

engaged o

n F

ace

book

No. of fans on Facebook

*Bubble size represents %ge of fans engaged, Data as of February, 2014

BAYER IS A CLEAR LEADER IN FACEBOOKBayer & Novo Nordisk has highly active fan base and at the same time a very high fan base.

Facebook engagement quadrant, February 2014

Pharmaceutical Industry, Global, Source: Simplify360

Leaders

Page 9: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

Share of fans on Facebook

Bayer34%

Johnson & Johnson33%

Novo Nordisk

8%

Pfizer6%

GlaxoSmithKline5%

Boehringer-Ingelheim5%

Novartis3%

Abbott Laboratories

2%

Roche Holding1%

AstraZeneca1%

Merck & Co1%

Sanofi1%

Eli Lilly & Co0%

Bayer and Johnson & Johnson combined constitutes 70% of the Industry’s fan base.

Data as of February, 2014

Page 10: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

Methodology

Simplify360’s proprietary listening tool is used

for collecting the data and counting the

number of mentions for each company.

The parameters considered for Twitter and

Facebook were also gathered through

Simplify360.

A total of 20 global companies were

considered in the analysis.

Page 11: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

Simplify360 – The Leader of Social Business Intelligence

Most admired brand for Social Media Research on Slideshare

Top 10 Product Technology Company by TechSparks 2010

Listed amongst TOP 10 SMM tools by PR2020 and SocialMedia8

Page 12: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

Social Business

Intelligence

www.simplify360.com

Simplify360 is the leading social business intelligence.

Offerings include:

• Social Marketing Suite for agencies

• Social Contact Centre for BPOs

• Social Command Centre for Enterprises

We enable businesses to perform Online Reputation Management, Customer Service,

Community Management, Social Media Research & Brand Auditing; Online Sales Lead

Generation, and Consumer Sentiment Analysis.

Page 13: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February

Leaders use Simplify360

Clients

PartnersWorldwide

Brazil and LatAM Saudi Arabia

USA

Worldwide

Singapore & India

Page 15: Pfizer Tops, Novartis and Johnson & Johnson follows on Social media this February