L E I G H E L L E N L I L L I SMundelein, IL 60060

847.722.0088LEIGH.LILLIS@GMAIL.COM

SUMMARY

I am seeking a Medical Writing and Editing position in a well-established corporation. I earned my certification in Medical Writing and Editing this spring 2016 from the University of Chicago. I have over 20 years Technical Writing experience in developing and creating policies, procedures, work instructions, and Visio flowcharts. I am proficient in interviewing subject matter experts and developing of technical materials. I have also been able to develop and maintain intranet sites, SharePoint sites, and create training materials.

PROFESSIONAL EXPERIENCE

3/16 – Current Northwestern University Evanston, ILContract Technical Writer Develop and write standard operating procedures related to Kellogg

School of Management Created and developed standard templates for procedures and forms Created their document numbering system and organized the document

management system Work with subject matter experts to map workflow processes and

develop their current SOPs for all Kellogg domestic campuses

8/15 – 12/15 AbbVie North Chicago, ILTechnical Writer - Contractor for Quality Systems at AbbVie Wrote and edited procedures related to pharmaceutical, safety, cGMP, SOP, quality systems, regulatory, and quality assurance conceptsMapped the corresponding workflow process using Visio Flowchart for each submitted document Created job aids for employees to assist them in their workWorked with subject matter experts to develop and create work instructionsWorked with IT to edit and clarify procedures related to software programs

1/15 – 7/15 Dovenmuehle Mortgage Inc. Lake Zurich, ILProcedure Writer Developed and wrote procedures related to regulatory mortgage banking Mapped department workflow processes using Visio Flowchart Created job aids to assist employees

9/14 - 1/15 Abbott Labs Lake Forest, ILTechnical Writer - Contractor for Nutrition Quality HQ at Abbott Labs Analyzed existing Abbott Nutrition Quality processes and procedures Consolidated, edited, and updated Abbott Nutrition documents Assisted in the redlining of documents before being published in the

Document Management System Created and incorporated tables and graphics for clarity into procedures

3/14 - 8/14 Exelon Corporation Oakbrook Terrace, ILContract Technical WriterConverted and clarified electrical equipment maintenance procedures, processes, and forms into their new implemented templateMaintained tracking of documents that had been converted to new template.Researched and edited metadata in their document management system

9/13 - 12/13 Culligan Matrix Solutions Libertyville, ILContract Technical Writer

Worked with subject matter experts to create and publish commercial Water Treatment System service manuals

Familiar with CAD drawings and Bill of Materials Performed quality audits of service manuals for company

9/08 – 5/13 Siemens Industry, Inc. Buffalo Grove, ILTechnical WriterDeveloped standardized workflow policies, procedures and workflow processes for the North American branchesWorked with department heads and subject matter expects to maintain annual document updatesWorked with IT to map workflow processes and document new software enhancementsDeveloped and maintained marketing intranet and SharePoint sitesAssisted the Document Management Librarians in publishing documents and establishing the supporting metadataPerformed QA audits to correct gaps in processes and procedures

6/96 – 9/08 Wolters Kluwer North America Riverwoods, ILSupervisor - Graphics and Charts Identified, analyzed, and resolved issues relating to graphics and SGML

charts Developed SGML graphic and chart training manuals for department

employees Created offshore vendor outsourcing workflow and tracking Created, facilitated, and instructed training classed on how to create and

insert graphic tags into SGML data

EDUCATION

2014 – 2016 University of Chicago, Graham School Chicago, ILContinuing Liberal and Professional Studies Certificate in Medical Writing and Editing

1987 - 1991 California State University Chico, CABachelor of Arts, English Certificate in Technical Writing

SPECIALIZED TRAINING

Siemens Industry, Inc. Buffalo Grove, IL Six Sigma Yellow Belt Certified Six Sigma Green Belt Training

Learning Tree International Reston, VA

SharePoint 2007

Society of Technical Communication Online

TechComm Certification

Webucation Online

Adobe FrameMaker 12

College of Lake County Grayslake, IL Fundamentals of Technical Writing Photoshop for Digital Photographers Explore a Career in Medical Writing

SOFTWARE EXPERIENCE Microsoft Office Suite Adobe Photoshop Adobe Acrobat Pro Adobe FrameMaker 12 Visio Flowchart FS Pro Information Mapping Publisher SharePoint SnagIt/FastStone Capture

PROFESSIONAL AFFILIATIONS Senior Member of Society for Technical Communication Member of American Medical Writers Association