L E I G H E L L E N L I L L I SMundelein, IL 60060

847.722.0088LEIGH.LILLIS@GMAIL.COM

SUMMARY

Seeking a Medical Technical Writing and Editing position in a well-established corporation. Earned certification in Medical Writing and Editing in Spring 2016 from University of Chicago. Have over 20 years Technical Writing experience creating policies, procedures, work instructions, and Visio flowcharts. Familiar with AMA style editing, proficient in interviewing Subject Matter Experts (SMEs) and developing technical and training materials. Able to develop and maintain intranet sites, SharePoint sites, and create training materials.

PROFESSIONAL EXPERIENCE

3/16 – Current Northwestern University Evanston, ILContract Technical Writer – Kellogg School of Management Develop and write standard operating procedures for Kellogg

Information Systems. Created and developed standard templates for procedures and forms. Created their document numbering system and organized the Document

Management System. Work with Subject Matter Experts to map workflows and create

procedures for all Kellogg domestic campuses.

8/15 – 12/15 AbbVie North Chicago, ILContract Technical Writer - Quality Systems at AbbVie Wrote and edited procedures related to pharmaceutical, CGMP,

regulatory, and quality processes. Mapped workflow processes using Microsoft Visio. Created Work Instructions and Job Aids to assist employees. Worked with Subject Matter Experts and Stakeholders to develop and

create procedures. Assisted the Quality Systems Department with redlines and CRs. Worked with IT to clarify procedures related to software programs.

1/15 – 7/15 Dovenmuehle Mortgage Inc. Lake Zurich, ILProcedure Writer Developed and wrote procedures related to regulatory mortgage banking Mapped department workflow processes using Visio Flowchart Created job aids to assist employees

9/14 - 1/15 Abbott Labs Lake Forest, ILContract Technical Writer - Nutrition Quality HQ at Abbott Labs Analyzed existing Abbott Nutrition Quality procedures. Consolidated, edited, and updated Abbott Nutrition documents. Assisted in the redlining of documents before publication in the

Document Management System. Created and incorporated tables and graphics to clarity procedures.

3/14 - 8/14 Exelon Corporation Oakbrook Terrace, ILContract Technical Writer Converted and clarified electrical equipment maintenance procedures,

processes, and forms into new implemented template. Maintained tracking of converted documents into new template. Researched and edited document metadata in their Document

Management System.

9/13 - 12/13 Culligan Matrix Solutions Libertyville, ILContract Technical Writer Worked with Subject Matter Experts to create and publish

commercial Water Treatment System Service Manuals. Familiar with CAD drawings and Bill of Materials Performed quality audits of Service Manuals for company

9/08 – 5/13 Siemens Industry, Inc. Buffalo Grove, ILTechnical Writer Developed standardized workflow policies, procedures and workflow

processes for the North American branches Worked with Stakeholders and Subject Matter Experts to maintain

annual document updates Worked with IT to map workflow processes and document new software

enhancements Developed and maintained Marketing intranet and SharePoint sites Assisted the Document Management Librarians in publishing documents

and establishing the supporting metadata Performed QA audits to correct gaps in processes and procedures

6/96 – 9/08 Wolters Kluwer North America Riverwoods, ILSupervisor - Graphics and Tables Departments Identified, analyzed, and resolved issues relating to SGML graphics and

tables. Developed SGML graphic and table training manuals for department

employees Created offshore vendor outsourcing workflow and tracking documents. Created, facilitated, and instructed training classed on how to create and

insert graphic tags into SGML data

EDUCATION

2014 – 2016 University of Chicago, Graham School Chicago, ILContinuing Liberal and Professional Studies Certificate in Medical Writing and Editing

1987 - 1991 California State University Chico, CABachelor of Arts, English Certificate in Technical Writing

SPECIALIZED TRAINING

Siemens Industry, Inc. Buffalo Grove, IL Six Sigma Yellow Belt Certified Six Sigma Green Belt Training

Learning Tree International Reston, VA

SharePoint 2007

Society of Technical Communication Online

TechComm Certification

Webucation Online

Adobe FrameMaker 12

College of Lake County Grayslake, IL Fundamentals of Technical Writing Explore a Career in Medical Writing

SOFTWARE EXPERIENCE Microsoft Office Suite Adobe Photoshop Adobe Acrobat Pro Adobe FrameMaker 12 Microsoft Visio 2016 FS Pro Information Mapping Publisher SharePoint SnagIt/FastStone Capture

PROFESSIONAL AFFILIATIONS Senior Member of Society for Technical Communication Member of American Medical Writers Association